Environmental Services ManagerTop Pay and Benefits!Who We Are
As a faith-based organization, our mission is simple but powerful: to care for the caregiver so they can, in turn, care for our residents.
We are committed to creating a clean, safe, and welcoming environment where residents receive exceptional care and team members thrive. We offer competitive pay, excellent benefits, and opportunities for career advancement in a supportive and collaborative workplace.
The Opportunity
We are seeking an experienced, organized, and hands-on Environmental Services Manager to lead our Housekeeping and Laundry Departments. This leadership role is responsible for ensuring the facility maintains the highest standards of cleanliness, infection prevention, safety, and regulatory compliance while providing exceptional customer service to our residents, families, and staff.
The Environmental Services Manager is responsible for daily department operations, staff leadership, quality assurance, regulatory readiness, inventory management, budgeting, and maintaining an environment that promotes resident dignity and quality of life.
What You Will DoDepartment Leadership
Direct the daily operations of the Housekeeping and Laundry Departments.
Recruit, interview, hire, orient, train, coach, and evaluate Environmental Services team members.
Develop work schedules and assign daily responsibilities to ensure adequate staffing.
Maintain weekend, holiday, and on-call coverage as needed.
Conduct regular departmental meetings and ongoing staff education.
Regulatory Compliance & Infection Prevention
Ensure compliance with all federal, state, OSHA, CDC, CMS, and facility infection prevention standards.
Maintain survey readiness at all times.
Conduct routine environmental rounds and quality assurance inspections.
Monitor cleaning and disinfection practices, including resident rooms, common areas, isolation rooms, and terminal cleaning procedures.
Partner with the Infection Preventionist to support infection control initiatives.
Environmental Rounds & Quality Assurance
Perform daily rounds throughout the facility to ensure cleanliness, organization, and safety.
Inspect resident rooms, bathrooms, hallways, dining areas, offices, and public spaces.
Monitor floor care, carpet care, window cleaning, waste removal, and laundry quality.
Ensure all cleaning equipment is maintained and functioning properly.
Correct deficiencies immediately and implement performance improvement plans when needed.
Laundry Services
Oversee daily laundry operations to ensure timely processing of resident clothing, linens, and facility laundry.
Ensure resident clothing is labeled and personal belongings are handled with care.
Monitor lost clothing reports and implement corrective actions to reduce losses.
Ensure proper handling of soiled linens in accordance with infection prevention guidelines.
Inventory & Budget Management
Manage departmental budgets and monitor expenses.
Maintain adequate inventories of cleaning chemicals, PPE, paper products, linen, equipment, and supplies.
Ensure chemicals are stored, labeled, and used safely according to manufacturer recommendations and Safety Data Sheets (SDS).
Customer Service
Respond promptly and professionally to resident, family, and staff concerns regarding housekeeping or laundry services.
Resolve service issues in a timely manner and document follow-up actions.
Promote resident dignity by ensuring rooms remain clean, comfortable, and personalized.
Safety
Ensure safe handling, storage, and disposal of hazardous materials and regulated waste.
Monitor compliance with PPE requirements and safe work practices.
Investigate accidents or incidents involving Environmental Services staff and implement corrective actions.
Maintain emergency preparedness responsibilities related to Environmental Services operations.
Administrative Responsibilities
Complete payroll, attendance, productivity, and departmental reports.
Maintain employee files, competencies, education records, and performance evaluations.
Participate in Quality Assurance and Performance Improvement (QAPI) meetings.
Track departmental quality indicators and implement performance improvement initiatives.
Collaborate with Nursing, Maintenance, Admissions, Therapy, and Dietary departments to support resident care and facility operations.
Perform other duties as assigned.
What You Must HaveRequired Qualifications
High school diploma or GED required.
Minimum of two (2) years of Environmental Services, Housekeeping, Hospitality, or Healthcare experience.
At least one (1) year of supervisory or management experience preferred.
Knowledge of healthcare environmental services, infection prevention, and regulatory standards.
Experience with industrial cleaning equipment and chemicals.
Strong leadership, communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced healthcare environment.
Ability to lift up to 50 pounds and perform physical job duties as necessary.
Preferred Qualifications
Experience in a Skilled Nursing Facility (SNF), Long-Term Care (LTC), Assisted Living, or Hospital setting.
Knowledge of CMS, OSHA, CDC, and Georgia Department of Community Health regulations.
Experience with QAPI and survey preparation.
Environmental Services certifications (CHESP, T-CHEST, AHE, or equivalent) preferred.
Benefits – Things We Want You to Know
We offer a comprehensive benefits package, including:
Competitive Pay
401(k) with Merrill Lynch
DailyPay
Medical Insurance (Anthem Blue Cross or Cigna)
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off (PTO)
Employee Assistance Program
Career Growth and Advancement Opportunities
Supportive, Faith-Based Work Environment
If you're passionate about creating a clean, safe, and welcoming environment while leading a team committed to excellence, we'd love to have you join our organization.