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Omnichannel Manager Jobs (NOW HIRING)

Academy, Ltd.

Omnichannel Fraud Manager

Katy, TX · On-site

Manage and speak to fraud related costs that roll up to the Omnichannel P&L * Represent Omnichannel Fraud in discussions with cross-functional business teams, speaking to the impact that future ...

BoehringerPRD

SR AD, Omnichannel

Johns Creek, GA · On-site

It works across Marketing, Sales, Retail, Customer Facing Excellence, Analytics, Data Management ... Help Shape Omnichannel Engagement and Customer Experience in Animal Veterinarians, pet owners ...

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How much do omnichannel manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for omnichannel manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Omnichannel Manager vs Customer Experience Manager?

AspectOmnichannel ManagerCustomer Experience Manager
Primary FocusIntegrating multiple sales and communication channels for seamless customer interactionsEnhancing overall customer satisfaction and loyalty through experience strategies
Required SkillsChannel management, data analysis, digital marketingCustomer service, communication, strategic planning
Work EnvironmentRetail, e-commerce, omnichannel retail settingsService industries, retail, hospitality
Common CertificationsDigital marketing, project management, CRM toolsCustomer service certifications, UX design

While both roles aim to improve customer interactions, the Omnichannel Manager focuses on integrating multiple channels for a seamless experience, whereas the Customer Experience Manager concentrates on overall satisfaction and loyalty. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

More about Omnichannel Manager jobs
What cities are hiring for Omnichannel Manager jobs? Cities with the most Omnichannel Manager job openings:
What are the most commonly searched types of Omnichannel jobs? The most popular types of Omnichannel jobs are:
Who are the top companies hiring for Omnichannel Manager jobs? The top employers for Omnichannel Manager jobs are:
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Omnichannel Manager jobs near you
Infographic showing various Omnichannel Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Senior Manager, Omnichannel Strategy-Oncology

Genmab AS

Princeton, NJ • On-site

$143K - $215K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Senior Manager, Omnichannel Strategy will serve as the digital strategy lead for Genmab's 1st US based launch in HNSCC. This critical role will report to the Associate Director of Omnichannel Strategy and be expected to work within the US Marketing & Sales Team as well as with key cross functional teams across Genmab.
You will have the opportunity to shape the brand's overarching omnichannel strategy while leading key aspects of its execution. Success in this role will require strong omnichannel strategy and channel execution experience, marketing & data operations knowledge, an understanding of the pharma/biotech and oncology space, and the ability to operate in an emerging/developing organization. This role will be based out of our Princeton, NJ Office.
Work arrangement: This role offers flexibility to work away from the office for 20%-40% of a typical schedule. Employees may use this work schedule in increments of single days or multiple consecutive days, provided it does not exceed 40% within a 60-day period, and is approved by the hiring manager
Key Responsibilities:
  • Serve as the digital SME & business partner to the US Marketing & Sales Team and supporting Genmab cross-functional teams
  • Seamlessly integrate omnichannel strategies into the overall product brand plan, including supporting complex launch environments across multiple simultaneous brands and/or indications.
  • Shape tactical plans, pull through prioritized tactics and become immersed in the overall brand vision & strategy set by Genmab leadership, including development and execution of multi-indication launch plans
  • Lead with data; ensure data is a priority, that it is captured, and measurement strategies are designed at the onset.
  • Ensure perspectives from key stakeholders (Ops, Privacy, Data Science, Regulatory, IT) are accounted early and often, particularly in dynamic launch environments with evolving regulatory considerations (e.g., accelerated approval timelines)
  • Drive omnichannel strategy and execution across concurrent launch timelines, ensuring alignment, prioritization, and resource optimization across brands and indications.
  • Spearhead novel & innovative ways of working in the spirit of delivering the ideal customer experience
  • Stay abreast of industry trends and promotional opportunities and promote best practices across Genmab
  • Define Key Performance Indicators and report up through US Marketing & Sales Team
  • Manage project timelines, budgets and all key deliverables aligned to launch readiness, including coordination across overlapping launch milestones and compressed timelines

Qualifications
  • A minimum of a bachelor's degree is required. Advanced degree preferred
  • A minimum of 7+ years of professional relevant experience required (Pharma/Biotech)
  • Oncology marketing and/or relevant therapeutic areas experience preferred
  • Deep digital & omnichannel execution experience across core channels required
  • Demonstrated experience operating in complex launch environments, including managing multiple concurrent brand or indication launches, developing multi-indication launch strategies, and supporting products under accelerated approval timelines.
  • Thorough understanding of the cross-functional interdependencies needed to successfully execute complex omnichannel efforts
  • Demonstrated knowledge of marketing operations, data operations and data privacy
  • Experience with leading marketing technologies in support of web/mobile/app experience, automation, performance & insight generation and compliance
  • Proven ability to work cross-functionally and on multiple projects simultaneously
  • Resourceful, decisive and proactive approach to managing multiple priorities in a fast-growing organization
  • Startup, emerging pharma, or new team experience preferred

For US based candidates, the proposed salary band for this position is as follows:
$143,840.00---$215,760.00
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives.
When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:
  • 401(k) Plan: 100% match on the first 6% of contributions
  • Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
  • Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
  • Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
  • Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
  • Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses

Further details on eligibility for compensation and benefits based on role will be provided during the recruitment process
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO®) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.

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