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Omnichannel Jobs (NOW HIRING)

BoehringerPRD

SR AD, Omnichannel

Johns Creek, GA · On-site

The Senior Associate Director, Omnichannel Strategy & Customer Experience Innovation leads the development, execution and optimization of omnichannel engagement strategies across the U.S. Animal ...

Cramer Inc.

Omnichannel Marketing Director

Norwood, MA · On-site

$140 - $190/hr

We'reseeking a strategic Omnichannel Marketing Director to lead engagement planning across our pharmaceutical and healthcare portfolio. This role requires 10+ years of experience in brand ...

Tiffany & Co.

Enterprise Architect, Omnichannel

Whippany, NJ

$69.50 - $89.50/hr

Key Accountabilities End to End Omnichannel Architecture * Lead the definition and execution of a future-oriented strategy for our global omnichannel ecosystem, including China, acting as a trusted ...

Tiffany & Co

Enterprise Architect, Omnichannel

Whippany, NJ · On-site

$69.50 - $89.50/hr

Key Accountabilities End to End Omnichannel Architecture * Lead the definition and execution of a future-oriented strategy for our global omnichannel ecosystem, including China, acting as a trusted ...

Tiffany

Enterprise Architect, Omnichannel

Whippany, NJ

$69.50 - $89.50/hr

Key Accountabilities End to End Omnichannel Architecture * Lead the definition and execution of a future-oriented strategy for our global omnichannel ecosystem, including China, acting as a trusted ...

LVMH Group

Enterprise Architect, Omnichannel

Manhattan, NY · On-site

$150 - $190/hr

Key Accountabilities End to End Omnichannel Architecture Lead the definition and execution of a future‑oriented strategy for our global omnichannel ecosystem, including China, acting as a trusted ...

Lactalis

Omnichannel Marketing Analyst

Bedford, NH · On-site

The Omnichannel Marketing Analyst plays a critical role in supporting the strategic development, seamless execution, and performance analysis of integrated "bricks & clicks" marketing programs. As a ...

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How much do omnichannel jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for omnichannel in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.68 per hour, depending on experience, location, and employer.

What is an omnichannel professional?

An Omnichannel professional is responsible for creating and managing seamless customer experiences across multiple channels, such as online, in-store, mobile, and social media. They coordinate marketing, sales, and service strategies to ensure customers can interact with a brand consistently, regardless of the platform. Their role often involves analyzing customer data, optimizing touchpoints, and integrating technologies to support unified customer journeys. Omnichannel professionals work closely with marketing, IT, and operations teams to deliver integrated solutions that drive engagement and loyalty.

How does an omnichannel specialist typically collaborate with other departments to deliver a seamless customer experience?

An Omnichannel specialist works closely with teams such as marketing, sales, IT, and customer service to ensure consistent messaging and integrated customer interactions across all platforms. This often involves coordinating campaigns, sharing customer data insights, and troubleshooting issues that arise between channels (e.g., online, in-store, mobile). Regular cross-functional meetings and collaborative planning sessions are common, fostering a unified approach to customer engagement and problem-solving. Strong communication skills and a collaborative mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive as an omnichannel manager, and why are they important?

To thrive as an Omnichannel Manager, you need expertise in marketing strategy, customer journey mapping, data analytics, and a relevant degree in business or marketing. Familiarity with CRM platforms, marketing automation tools, and omnichannel retail systems is typically required. Strong project management, communication, and problem-solving skills help drive seamless customer experiences across all channels. These competencies ensure consistent brand engagement, improved customer satisfaction, and increased sales in an integrated retail environment.

What is the difference between Omnichannel vs Customer Experience Specialist?

AspectOmnichannelCustomer Experience Specialist
Required CredentialsMarketing or Retail certifications, relevant experienceCustomer service training, communication skills
Work EnvironmentRetail, e-commerce, marketing teamsCustomer service centers, retail stores
Employer & Industry UsageRetail, e-commerce, omnichannel marketingCustomer service, client relations
Search & Comparison IntentUnderstanding omnichannel strategiesImproving customer interactions

While both roles focus on customer engagement, Omnichannel professionals develop integrated marketing strategies across multiple channels, whereas Customer Experience Specialists focus on enhancing individual customer interactions. Omnichannel roles are broader, involving strategy and coordination, while Customer Experience Specialists concentrate on service quality and customer satisfaction.

More about Omnichannel jobs

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What job categories do people searching Omnichannel jobs look for?

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Omnichannel jobs near you
Infographic showing various Omnichannel job openings in the United States as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,390 per year, or $23.3 per hour.

Salesforce Omnichannel Developer

Santa Clara, CA • On-site

Rootshell Enterprise Technologies, Inc.
11 - 50 employees
Learn more about Rootshell Enterprise Technologies, Inc.external

$65.50 - $86.75/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Omnichannel Developer for one of our client, Please share your resume with current location & full contact info
Job Title: Salesforce Omnichannel Developer
Location: Santa Clara, CA - Onsite
Required skills:
  • Extensive experience and Expertise in Salesforce Omnichannel for Case Routing and integrated with AWS Connect for case call routing. ServiceCloud Omnichannel routing expertise with high customizations and AWS Connect for telephony integration experience with SFDC NICE WFM - a plus to have

With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com

Apply