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Omnichannel Manager Jobs (NOW HIRING)

We are seeking a best-in-class, talented and experienced Digital & Omnichannel Content Integration Manager to join our digital marketing team. In this role, you will be at the forefront of ...

Enterprise Architect, Omnichannel

Whippany, NJ · On-site

$69.50 - $89.50/hr

Oversee the upkeep of Tiffany's Application Portfolio management tool, ensuring we capture ... Collaborate with omnichannel solution experts and LVMH Group teams to introduce relevant ...

Enterprise Architect, Omnichannel

Whippany, NJ · On-site

$69.50 - $89.50/hr

Oversee the upkeep of Tiffany's Application Portfolio management tool, ensuring we capture ... Collaborate with omnichannel solution experts and LVMH Group teams to introduce relevant ...

Innovation and Change Management Build trust with business teams, proactively providing insightful technology advisories. Champion innovation across the IT organization, challenging the status quo ...

Omnichannel Growth Manager

Cherry Hill, NJ · On-site

$18.25 - $20.25/hr

Omnichannel Growth Manager The Omnichannel Growth Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet ...

Manage the end-to-end coupon management process, including identifying field sales requirements, defining strategic offer types, and initiating barcode and creative development. * Track coupon ...

Enterprise Architect, Omnichannel

Whippany, NJ · On-site

$69.75 - $90/hr

... managers, and external solution providers, offering leadership and technical direction while ... Collaborate with omnichannel solution experts and LVMH Group teams to introduce relevant ...

Showing results 41-60

Omnichannel Manager information

See salary details

$27.5K

$81.7K

$137.5K

How much do omnichannel manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for omnichannel manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Omnichannel Manager vs Customer Experience Manager?

AspectOmnichannel ManagerCustomer Experience Manager
Primary FocusIntegrating multiple sales and communication channels for seamless customer interactionsEnhancing overall customer satisfaction and loyalty through experience strategies
Required SkillsChannel management, data analysis, digital marketingCustomer service, communication, strategic planning
Work EnvironmentRetail, e-commerce, omnichannel retail settingsService industries, retail, hospitality
Common CertificationsDigital marketing, project management, CRM toolsCustomer service certifications, UX design

While both roles aim to improve customer interactions, the Omnichannel Manager focuses on integrating multiple channels for a seamless experience, whereas the Customer Experience Manager concentrates on overall satisfaction and loyalty. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

More about Omnichannel Manager jobs
What cities are hiring for Omnichannel Manager jobs? Cities with the most Omnichannel Manager job openings:
What are the most commonly searched types of Omnichannel jobs? The most popular types of Omnichannel jobs are:
Who are the top companies hiring for Omnichannel Manager jobs? The top employers for Omnichannel Manager jobs are:
What states have the most Omnichannel Manager jobs? States with the most job openings for Omnichannel Manager jobs include:
Infographic showing various Omnichannel Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Omnichannel Operations Specialist

Rush Street Interactive

Collingswood, NJ • Remote

Full-time

Posted 13 days ago


Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Omnichannel Operations Specialist serves as a key link between online and retail marketing efforts. Ensuring consistent player experiences across all customer touchpoints. This position reports into the Director of Revenue Operations and will collaborate with the Director of Omnichannel Strategy and Omnichannel Marketing Analyst to translate customer insights into targeted campaigns that improve player value, retention, and overall business performance.

What You'll Do:

  • Own the end-to-end execution of omnichannel promotions connecting brick-and-mortar casino properties with online gaming experiences to drive cross-channel player engagement and value.Set up and maintain promotional campaigns within back-office systems, including award scenarios, eligibility, offer mechanics, audience criteria, and required testing.
  • Develop and execute CRM campaigns across email and push channels to engage and retain omnichannel casino and sportsbook players.
  • Manage online promotional execution, including promotion pages, terms and conditions, banners, creative placements, campaign messaging, and site updates needed to support each offer.
  • Coordinate campaign assets, copy, approvals, promotional terms, creative needs, and launch requirements across internal teams to ensure promotions are accurate, compliant, and ready for release.
  • Partner with Revenue Operations, Omnichannel Strategy, Partnerships, property teams, Marketing, Analytics, Product Marketing, and other key stakeholders to develop promotional concepts, timelines, targeting strategies, and execution plans.
  • Recommend and identify omnichannel opportunities for targeted communication, retention, reactivation, and cross-channel growth.
  • Develop and optimize omnichannel lifecycle campaigns to acquire, retain, and reactivate omni channel players.
  • Monitor and report on KPIs around omni channel segments covering cross sell, acquisition, retention and reactivation.
  • Execute A/B testing and audience experiments to improve campaign effectiveness and player engagement.
  • Partner with the Omnichannel Analyst to develop actionable customer segments, measure campaign effectiveness, analyze retention and player value trends, and identify opportunities for incremental revenue growth.
  • Support linked-account initiatives by developing campaigns that encourage cross-channel engagement between online and brick-and-mortar properties.
  • Prepare campaign summaries and performance insights for marketing, property, and executive stakeholders.
  • Maintain data integrity and ensure compliance with responsible gaming and privacy standards.

What You'll Bring:

  • Bachelor's degree in Marketing, Business, Communications, or a related field preferred or equivalent relevant work experience.
  • 2+ years of experience in CRM marketing, digital communications, or customer engagement within gaming, entertainment, or hospitality industries.
  • Experience working with customer segmentation, lifecycle marketing, and campaign optimization.
  • Hands-on experience designing, launching, and managing targeted marketing campaigns using CRM platforms, such as Optimove.
  • Ability to interpret customer performance, including retention, conversion, player value, and campaign ROI.
  • Experience working with customer data platforms and business intelligence tools.
  • Understanding of player lifecycles, loyalty programs, promotional strategy, and customer retention within gaming, hospitality, or sports betting environments.
  • Must be able to obtain and maintain applicable gaming licenses.
  • Candidates located in the Central or Eastern Time Zones are preferred.
  • Minimal travel required; occasional visits to brick-and-mortar properties for meetings or collaboration #LI-REMOTE #LI-PROMOTE
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates in eligible locations in the Continental US or Canada.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

Benefits:

  • Discretionary annual company bonus (Eligibility Varies by Role)
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Paid Time Off (Eligibility Varies by Role)
  • Employee Assistance Program (EAP)
Pay Range
$55,000—$75,000 USD
What Makes Us Great:
  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees:
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)