Prepares investigation report for falls with injury and ensure all documentation is in place as per regulatory agency (State and Ombudsman Standards). 19. Review and corrects all hot files /folder ...
Quick apply
Prepares investigation report for falls with injury and ensure all documentation is in place as per regulatory agency (State and Ombudsman Standards). 19. Review and corrects all hot files /folder ...
Quick apply
Prepares investigation report for falls with injury and ensure all documentation is in place as per regulatory agency (State and Ombudsman Standards). 19. Review and corrects all hot files /folder ...
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Teaneck, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Teaneck, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Paramus, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Paramus, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
Teaneck, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Teaneck, NJ · On-site
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
East Brunswick, NJ · On-site
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
East Brunswick, NJ · On-site
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
East Brunswick, NJ · On-site
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
East Brunswick, NJ · On-site
$75K - $95K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and ombudsman representative as required.
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
Acts as an ombudsman for the hospital when responding to inquiries and crisis calls from patients, families, staff and community. Initiates appropriate action and provides documentation for ...
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
$81K - $100K/yr
Establishes partnerships with the Office of the Ombudsman; * Plans and directs a comprehensive social service program which provides for support services for residents and families; * Participates in ...
$38.1K - $46.2K
4% of jobs
$53.2K is the 25th percentile. Wages below this are outliers.
$46.2K - $54.3K
24% of jobs
$54.3K - $62.4K
14% of jobs
The median wage is $65.1K / yr.
$62.4K - $70.6K
24% of jobs
$70.6K - $78.7K
4% of jobs
$78.7K - $86.8K
0% of jobs
$86.8K - $94.9K
2% of jobs
$101K is the 75th percentile. Wages above this are outliers.
$94.9K - $103K
3% of jobs
$103K - $111.2K
12% of jobs
$111.2K - $119.3K
3% of jobs
$119.3K - $127.4K
9% of jobs
$38.1K
$77.4K
$127.4K
An ombudsman, or ombudsperson, works for an organization, such as a school, office, government agency, or medical facility, to help mediate conflicts between parties. As an ombudsman, your duties are to listen, assess, and discuss issues that arise between employees, students, or other individuals. You may help guide parties through conflict resolution training or exercises, refer people to helpful resources, and be a facilitator whenever a formal dispute needs to be resolved in the workplace. You may also be responsible for identifying potential problem areas and making suggestions for how to improve organizational structures and policies.
| Aspect | Ombudsman | Customer Service Representative |
|---|---|---|
| Required Credentials | Varies; often relevant experience or certifications in dispute resolution or public administration | High school diploma or equivalent; customer service training |
| Work Environment | Public agencies, organizations handling complaints, or regulatory bodies | Call centers, retail, or corporate offices |
| Employer & Industry | Government agencies, non-profits, large corporations | Retail, telecommunications, finance, and service industries |
While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.

Full-time
Posted 3 days ago
Rose Mountain Care Center is looking for a Full-Time RN 11-7 Supervisor. Offering Competitive Rates and Benefits!!
The RN 11-7 Supervisor assumes responsibility for the center, include assessment, medication, distribution, treatment clinical documentation, and supervision of 11-7 Nursing Staff and other staff as needed. Works closely with the ADON, DON, and Unit Managers to ensure the the safety and well being of the residents.
QUALIFICATIONS:
Graduated of an accredited school of nursing and licensed by the state of NJ as a RN.
Current CPR or certified within 90 days of hire
Other certifications may be required for other areas of the organization
POSITION SUMMARY:
The RN 11-7 Supervisor assumes responsibility for the nursing staff of facility during the 11-7 shift. This includes patient assessments, medication distribution, treatment, clinical documentation, and
supervision of Nursing Staff and other staff as needed.
PART I: JOB RESPONSIBILITIES AND STANDARDS
1. Audits immunization weekly on all guests.
2. Completes admission chart audit on all admissions.
3. Submits high cost meds report- ex: Lovenox, ARixtra, Epogen, Procrit and Aranes.
4. Ensures narcotic Med Refill and Back up med are refilled and maintenance.
5. Reviews admission order for accuracy.
6. Monitors clinical issues or any staffing issues and all other assigned project as needed.
7. Inputs the 24 hour report electronically on unit. Set up the discharge instructions on all the
floors : (11-7 shift only)
8. In-services nursing staff as needed.
9. Completes nursing acuity report daily.
10. Responsible for weekly med room maintenance-returnables expired item,over the counter
and monitors refrigerator items.
11. Completes psychotropic summary every 1 st Weekend of the month. Follow up with the
nurses as needed.
12. Sends wound report in a timely manner. Ensures that follow up documentation is
completed and accurate.
13. Performs skin assessment weekly. Ensure that follow up on all documentation and all
intervention are in place.
14. Completes infection control report as required.
15. Develops care plan on all guests with facility acquired infection and nosocomial infection.
16. Prepare reports for quarterly meeting as needed.
17. Completes fall incident reports. Follows up with proper documentation and care plan.
18. Prepares investigation report for falls with injury and ensure all documentation is in place
as per regulatory agency (State and Ombudsman Standards).
19. Review and corrects all hot files /folder were reviewed by the unit clerk for medical
records.
20. Audits High Cost Med list –example Lovenox-duration and submits report.
21. Monitors high cost med usage-Therapeutic Interchange and Per Diem Exclusion List.
3. PERFORMS ASSESSMENTS/BMS RELATED TO:
1. Skin
2. Cardiac
3. Respiratory
4. GI
5. Neurological
6. Muscular Skeletal
7. Renal
8. Pain
II. ACCURATELY DOCUMENTS ON THE FOLLOWING FORMS:
1. Ambulation/Restorative care
2. Pyschotropic Monitoring
3. Pain Management
4. Pressure Ulcer Management/skin assessment
5. Fall Prevention Strategies
6. Antibiotic documentation
7. Incidents/accident
8. Nurses Note day 1-5 and day 6 -Discharge Documentation.
III. ACCURATELYAND TIMELY COMPLETION OF NURSING ASSESSMENT AND DATA
COLLECTION UPON ADMISSION:
1. Fall Risk assessment
2. Side Rail screen
3. Braden Scale
4. Bowel and Bladder
5. Elopement Risk Profile
6. Pain Evaluation
7. Smoking Evaluation
8. Data collection
9. Immunization Record Sheet
IV. CONTACTS PHYSICIAN FOR ADMISSION ORDERS:
1. Reconciles medications
2. Documents legibly onto POS
3. Read back and verifies Telephone Orders
4. Make appropriate referrals
5. Transcribes all orders.
6. Fax back (new admissions)
EMPLOYEE IS REQUIRED TO:
1. Speak English in patient care areas.
2. Attend mandatory and scheduled In-services/meetings.
3. Arrive to work on time as scheduled
4. Demonstrate ability to work with others cooperatively.
5. Demonstrate flexibility in assignment to meet resident/family needs.
#IND123
Sourced by ZipRecruiter
Health care and social assistance
51 - 200 Employees
New Brunswick, NJ, US