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Office Associate Jobs in Springfield, MA (NOW HIRING)

RAYUS Radiology

Front Office Associate

Springfield, MA · On-site

$16 - $19.25/hr

As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients ...

RAYUS Radiology

Front Office Associate

Springfield, MA

$15.50 - $18.75/hr

As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients ...

Rayus Radiology

Front Office Associate

Springfield, MA

$16 - $19.25/hr

As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients ...

Home Depot

Warehouse Office Support

Westfield, MA

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

Bloomfield, CT

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

Windsor, CT

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

Westfield, MA · On-site

$22/hr

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

South Windsor, CT · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

Windsor, CT · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

Home Depot

Warehouse Office Support

Bloomfield, CT · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

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Office Associate information

See Springfield, MA salary details

$11

$19

$28

How much do office associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for office associate in Springfield, MA is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.78 per hour, depending on experience, location, and employer.

What Is an Office Associate?

An office associate performs a wide range of administrative and office management tasks. Your duties include answering phones and providing clerical assistance, such as organizing files or scheduling appointments, for the office manager. The job qualifications include a high school diploma and some prior experience performing clerical tasks. You need experience and skills such as a strong attention to detail, organizational awareness, and the ability to take direction. Being an office associate can lead to a career as an office manager.

What are the key skills and qualifications needed to thrive as an Office Associate, and why are they important?

To thrive as an Office Associate, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, basic database management, and office equipment is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this role. These skills are crucial for maintaining efficient office operations and supporting teams in achieving organizational goals.

What are some common challenges faced by Office Associates and how can they be effectively managed?

Office Associates often juggle multiple tasks such as managing schedules, handling correspondence, and supporting various teams, which can make time management a significant challenge. Prioritizing tasks, communicating clearly with supervisors about workload, and utilizing digital tools for organization are effective strategies to stay on top of responsibilities. Additionally, adapting to different personalities and work styles within the office requires strong interpersonal skills and flexibility. Embracing continuous learning and staying proactive can help Office Associates thrive and contribute positively to their team's efficiency.

What are Office Associates?

Office Associates are administrative professionals who support daily operations in an office setting. Their responsibilities typically include answering phones, managing files, scheduling appointments, handling correspondence, and assisting colleagues or management with various tasks. They play a vital role in ensuring the office runs smoothly and efficiently. Office Associates often need strong organizational and communication skills as well as proficiency with office software. Depending on the workplace, they may also assist with bookkeeping, data entry, or customer service.

What is the difference between Office Associate vs Administrative Assistant?

AspectOffice AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; additional certifications optional
Work EnvironmentOffice settings across various industriesOffice environments, often in corporate or healthcare sectors
Employer & Industry UsageCommon in retail, healthcare, and administrative sectorsWidely used in corporate, government, and nonprofit organizations
Common Search & Comparison IntentYesYes

While both Office Associates and Administrative Assistants work in office settings and handle clerical tasks, Office Associates typically focus on basic administrative duties and customer service, often in retail or healthcare environments. Administrative Assistants usually perform a broader range of administrative support, including scheduling and correspondence, mainly in corporate or professional settings. Understanding these differences helps job seekers find roles that match their skills and career goals.

More about Office Associate jobs
What are the most commonly searched types of Office jobs in Springfield, MA? The most popular types of Office jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Office Associate jobs? Cities near Springfield, MA with the most Office Associate job openings:
Office Associate jobs near you
Front Office Associate

Front Office Associate

RAYUS Radiology

Springfield, MA • On-site

$16 - $19.25/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

RAYUS Radiology rating

7.6

Company rating: 7.6 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

183rd of 864 rated healthcare providers

Job description

RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.
This is a temporary/PRN position working various shifts as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
  1. Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed
  2. Answer phones and handles calls in an efficient and friendly manner
  3. Field phone calls appropriately for Center Team Members
  4. Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information
  5. Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup
  6. Order office supplies as needed
  7. Maintain supply of patient information sheets
  8. Push patient imaging via electronic interfaces
  9. Complete patient appointment confirmation calls and provide preparation instructions to patients
  10. Fax/scan reports, billing information, and medical release forms as requested

(20%) Scheduling
  1. Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
  2. Enter and submit patient exam orders
  3. Verify patient exam orders match exam schedules
  4. Schedule referrals and ensures proper authorizations are obtained
  5. Schedule walk-in patients
  6. Process requests for image orders and CDs from both the referring physicians and patients
  7. Maintain an up-to-date and accurate database of all current and potential referring physicians

(20%) Insurance
  1. Verify patient's insurance coverage
  2. Pre-certify all patient exams with the patient's insurance company
  3. Obtain insurance authorizations
  4. Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments
  5. Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(5%) Completes other tasks and projects as assigned
Required:
  1. High School Diploma, or equivalent
  2. One (1) year of Customer Service experience
  3. Proficient in using computer systems and typing
  4. Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Preferred:
  1. Previous medical office experience
  2. Medical terminology and office background
  3. Insurance knowledge
  4. Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
DailyPay implementation is contingent upon initial set-up period.

What RAYUS Radiology employees say

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