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Ocean Import Agent Jobs (NOW HIRING)

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL · On-site

$20.75 - $27/hr

Senior Ocean Import Agent - FFW Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics ...

GEODIS

Senior Ocean Import Agent

Elk Grove Village, IL

$20.75 - $27/hr

Senior Ocean Import Agent - FFW Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics ...

Expeditors

Ocean Import Agent

Portland, OR · On-site

Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee ...

Expeditors

Ocean Import Agent

Portland, OR · On-site

Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee ...

Danzas Corporation

Ocean Import Specialist

Los Angeles, CA · On-site

$23.26 - $31.02/hr

Visit our career site on the web at We have an exciting opportunity for an OCEAN IMPORT AGENT with excellent communication and customer service skills. Accuracy and timely movement of freight and ...

Expeditors

Ocean Import Agent

Plainfield, IN · On-site

Types at least 40 Words Per Minute Reporting Structure Ocean Import Lead Agent, Supervisor and Manager * Meets company standards of 52 hours training per year per employee. * Attend training classes ...

Expeditors

Ocean Import Agent

Plainfield, IN · On-site

Types at least 40 Words Per Minute Reporting Structure Ocean Import Lead Agent, Supervisor and Manager * Meets company standards of 52 hours training per year per employee. * Attend training classes ...

Nippon Express USA

Ocean Import Agent

Seatac, WA

$25 - $26/hr

Prepare import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed. * Provide ...

Nippon Express USA

Ocean Import Agent

Seatac, WA

$25 - $26/hr

Prepare import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed. * Provide ...

Nippon Express USA

Ocean Import Agent

Seatac, WA · On-site

$25 - $26/hr

Prepare import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed. * Provide ...

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Ocean Import Agent information

What is an ocean import agent?

An Ocean Import Agent is responsible for coordinating and managing the importation of goods via ocean freight. They handle documentation, ensure compliance with customs regulations, track shipments, and communicate with carriers, suppliers, and customers. Their role involves problem-solving to address delays or issues that may arise during transit. Strong organizational skills and knowledge of international shipping regulations are essential for success in this role.

What are the typical daily responsibilities of an ocean import agent?

Ocean Import Agents are responsible for managing and coordinating the importation of goods by sea, which includes tracking shipments, preparing and reviewing shipping documents, and ensuring compliance with customs regulations. On a typical day, you may communicate with shipping lines, customs brokers, and importers to keep shipments on schedule and address any logistical or regulatory issues that arise. The role also involves data entry, document verification, and sometimes resolving discrepancies that could delay cargo release. This position is often part of a collaborative team environment where strong organization and multitasking abilities are valued. Staying proactive and detail-oriented is key to ensuring smooth and efficient import operations for clients.

What are the key skills and qualifications needed to thrive as an ocean import agent?

To thrive as an Ocean Import Agent, you need a solid understanding of international shipping regulations, logistics processes, and attention to detail, often supported by experience in freight forwarding or a related field. Familiarity with industry-specific software such as CargoWise, knowledge of customs clearance procedures, and in some cases certifications like IATA or FIATA can be advantageous. Strong organizational, problem-solving, and communication skills help effectively coordinate with clients, carriers, and customs officials. These skills are essential for ensuring timely and compliant import shipments in a fast-paced, detail-oriented environment.

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Ocean Import Agent jobs near you
Infographic showing various Ocean Import Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Ocean Import Agent

Air Express International USA, Inc.

Charleston, SC

$19.39 - $25.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Ocean Import Agent
Job Location: Charleston, SC

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an OCEAN IMPORT AGENT with excellent communication and customer service skills.   Accuracy and timely movement of freight and information is a key component for this position.   This position will be based at our Charleston, SC Location.

Key Responsibilities:


  • Quoting, account creation, SOP responsibility
  • Confirm all shipment information with origin to initiate shipment- Knowledge of Inco terms
    required
  • Receive and validate customers order including shipping documents, SLI, EIN, credit application
  • Review/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructions
  • Verify shipment status, review pre-alert and verify Issue shipment handling instructions to operational Ocean Import Processors
  • Serve as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exception
  • Communicate exceptions and shipment status with Customer and Ocean Import Processor
  • Work with Accounts Receivable
  • Increase customer satisfaction and business share through regular contact (i.e., phone, email, possible
    visits)
  • Initiate customer reports 

Skills / Requirements:


  • Minimum 1 year experience with ocean imports/ exports
  • Strong Understanding of Ocean Import/Export regulations and documents. 
  • Need to be able to work, communicate, and resolve problems that arise in the movement of product into/out of the US
  • Attention to detail and excellent oral and written skills required, some customer service
    experience desirable
  • A quick learner with a "Can-Do" attitude and strong prioritization skills
  • Exceptional customer service skills
  • Strong computer skills (Excel, Word, PowerPoint)
  • Cargo Wise systems knowledge is a plus
  • Hazmat certification is a plus

Pay Range: $19.39 - $25.85/hr. (Based on Experience)


Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.


Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.


Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Employment Type: FULL_TIME

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