Ob Case Manager Jobs in Minnesota (NOW HIRING)

ORGANIZATION OVERVIEW:

Face to Face Health and Counseling is a non-profit organization dedicated to advancing economic and health equity for youth ages 11–24. We do this work through a comprehensive approach that includes housing, mental health, medical, youth justice, education & employment, and community services. We take a strengths-based and trauma-informed approach to our work and center the needs of young people impacted by racism and other forms of oppression and marginalization. Founded in 1972, Face to Face serves more than 3,000 youth annually.

JOB SUMMARY:

The Registered Nurse provides direct nursing support to ensure quality care, effective safety practices, and efficient services. The position also supports a pediatric/adolescent residency program and an OB residency program and serves as the main point of contact for youth. This is a full-time, 30 hours-per-week position scheduled Monday through Friday. Daily work hours may vary, and the schedule may include up to 5 workdays per week between the hours of 9:00am and 6:00pm. The primary work location is the Face to Face Clinic; however, occasional coverage at the day shelter (SafeZone) may be required to support clinical operations.

RESPONSIBILITIES:

**General Clinical & Patient Care **

• Provides all services guided by the 9 evidence-based principles for helping youth overcome homelessness.
• Build trusting relationships with youth by meeting them where they are and providing trauma-responsive, harm reduction-based nursing care.
• Triage patient phone calls and walk-in youth.
• Provide nursing assessments, health education, reproductive healthcare, pregnancy testing, STI screening, emergency contraception, first aid, and referrals as appropriate.
• Complete nurse visits and document care in NextGen, the electronic health record.
• Resolve patient problems and needs by utilizing team-based strategies.
• Perform clinical support tasks as needed, including rooming patients, obtaining vitals, and assisting with blood draws or other procedures within scope (cross-functioning as a Medical Assistant when needed).
• Assist providers with patient care needs, procedures, and clinical workflows.
• Promote youth's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; and answering questions.
• Attend and actively participate in team meetings and case discussions to support coordinated care for youth.
• Prepare for and assist residents during general medicine and prenatal residency clinic days.
• Assist residents and providers with patient follow-up, treatment, and post-appointment referrals.
• Coordinate care for OB program and maintain ongoing relationships throughout pregnancy and postpartum.
• Conduct OB histories, connect patients to OB program case management, and lead OB Care Coordination team meetings.
• Support labor and delivery related care coordination, including patient education and preparation.
• Provide ongoing follow-up with OB patients between appointments, including outreach, care coordination, and addressing patient needs or concerns.
• Collaborate and maintain regular communication with residency preceptors, clinic providers and hospital teams.
• Serve as a point of contact for patients by responding to phone calls and questions in a timely, supportive manner.
• Provide non-judgmental, factually accurate, and unbiased information, and perinatal education.
• Step in and help to "get the job done" when short-staffed, including assisting with tasks outside of primary duties such as essential front desk and medical assistant responsibilities.
• Provide occasional nursing coverage at SafeZone to support staffing needs and promote the prenatal program.
• Perform other duties as assigned.

OB & Perinatal Responsibilities

Clinical Operations

• Respond to medical records requests.
• Maintain patient confidentiality and protect health information in accordance with HIPAA and organizational policies.
• Assist in implementing the vaccine program including the Minnesota Vaccine for Children program and UUAV.
• Assist with medication dispensary inventory and stocking of supplies.
• Ensure a safe and clean working environment by complying with procedures, rules, and regulations.
• Assure quality of care by adhering to therapeutic standards and standards of nursing practice.
• Protect patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.

QUALIFICATIONS:

• Associate, Diploma, or Bachelor's degree in nursing.
• Current licensure to practice as a RN in Minnesota.
• Demonstrated knowledge of the Minnesota Nurse Practice Act and the Scope of Ambulatory Care Nursing.
• Current Basic Life Support for Healthcare Providers (BLS-HCP) course completion.
• Minimum of one year OB-GYN, women’s health, or labor and delivery experience preferred.
• Experience or familiarity with labor and delivery care strongly preferred.
• Knowledge of maternal and infant health and health disparities.
• Excellent computer skills and experience with electronic health records.
• Experience working with adolescents and young adults preferred.
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.
• Ability to work in a team-based environment with flexibility to support multiple clinical roles.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Face to Face we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

LOCATION:

Essential Onsite – This role requires the employee to be onsite.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Ability to perform the duties outlined in the job description.
• Requires standing and walking for extended periods of time.
• Requires working under stress in emergency situations.
• Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment.
• Requires manual dexterity and coordination sufficient to operate a copier, calculator, telephone, scales, thermometer, and sphygmomanometer; to administer oral and IM medications.
• Responsibilities may involve occasional lifting of equipment/supplies, usually less than 25 pounds.

Appropriate accommodations for physical demands will be made for individuals with disabilities.

PAY & BENEFITS:

The pay rate for this position is between $41 – 44.50 an hour based on qualifications.

Face to Face offers benefits which include health, dental, short-term disability, long-term disability, life insurance, 403b account with a 3% match, as well as generous PTO (18.5 days) and paid holidays (11).

Face to Face is an Affirmative Action/Equal Opportunity Employer. Diverse groups, including persons of color, people with disabilities, and the LGBTQ community are encouraged to apply. Former youth are also encouraged to apply.