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Non Exempt Staff Technical Support Engineer Jobs

Fortive

Technical Support Engineer

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

Fortive

Technical Support Engineer

Franklin, TN

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

Litera

Technical Support Engineer

Denver, CO · On-site

Position Overview The Technical Support Engineer (TSE) at Litera plays a critical role in ... Clear, structured communication to both technical and non-technical users. * Familiarity with ...

Generac

Technical Support Engineer

Rockford, IL · On-site

Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team * Compliance with internal procedures ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

DMC Recruitment

Technical Support Engineer

Newark, NJ · Remote

$120K - $135K/yr

Troubleshoot technical and field-related challenges * Support code compliance and construction requirements * Collaborate with engineering, operations, and sales teams * Minimal travel required What ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

ThinkingAI is seeking a Technical Support Engineer to support enterprise customers using their big data SaaS platform. The role requires strong troubleshooting skills and involves working closely ...

Entrata

Technical Support Engineer

Charleston, WV · Remote

The Technical Support Engineer provides frontline technical assistance to customers utilizing a ... Non-Exempt roles. Entrata is dedicated to creating a workplace where a diverse and inclusive team ...

WECO

Technical Support Engineer

Woodland, CA · On-site

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

Starburst

Technical Support Engineer

San Francisco, CA · On-site

Job Summary The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and ... Answer break/fix and non-break/fix technical questions through SFDC ticketing system * Efficiently ...

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All JobsNon Exempt Staff Technical Support Engineer Jobs

Non Exempt Staff Technical Support Engineer information

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$45K

$134.2K

$186K

How much do non exempt staff technical support engineer jobs pay per year?

As of Jun 28, 2026, the average yearly pay for non exempt staff technical support engineer in the United States is $134,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What engineer makes $500,000 a year?

A Non Exempt Staff Technical Support Engineer typically does not earn $500,000 annually, as this salary level is uncommon for support roles. High salaries in engineering usually occur in executive, specialized, or highly experienced positions, often involving leadership, advanced certifications, or working in high-cost regions. Most support engineers earn significantly less, with top-tier salaries reaching six figures in certain industries or companies.

What is the difference between Non Exempt Staff Technical Support Engineer vs Customer Support Specialist?

AspectNon Exempt Staff Technical Support EngineerCustomer Support Specialist
CredentialsTechnical certifications, relevant degreesCustomer service training, basic technical knowledge
Work EnvironmentTechnical departments, IT support teamsCall centers, help desks, online support
Employer & Industry UsageTech companies, hardware/software firmsRetail, telecom, software services
Common Search & ComparisonTechnical troubleshooting, IT support rolesCustomer service, client communication

Non Exempt Staff Technical Support Engineers focus on technical troubleshooting and resolving complex issues, often requiring technical certifications. Customer Support Specialists handle customer inquiries, providing assistance and basic technical support. While both roles involve support functions, the technical support engineer role is more technically specialized and often involves more in-depth problem-solving.

What is L1 L2 L3 support engineer?

A Non Exempt Staff Technical Support Engineer often works in a tiered support structure, where L1 (Level 1) handles basic customer issues and initial troubleshooting, L2 (Level 2) addresses more complex problems requiring deeper technical knowledge, and L3 (Level 3) involves expert-level support, often including engineering or development teams for advanced issues. These levels help organize support workflows and ensure efficient resolution of technical problems using tools like remote access and diagnostic software.

What is the least stressful engineer job?

A Non Exempt Staff Technical Support Engineer typically experiences moderate stress levels, as the role involves troubleshooting and assisting users with technical issues, often within structured schedules. Jobs with less customer interaction, routine tasks, and predictable hours, such as quality assurance or certain IT support roles, are generally considered less stressful for engineers.

How much is the salary of a technical support engineer?

The salary of a Non Exempt Staff Technical Support Engineer typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher wages, often with overtime pay due to their non-exempt status.
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Non Exempt Staff Technical Support Engineer jobs near you
Technical Support Engineer

Technical Support Engineer

Cadence Design Systems Inc.

Livonia, MI

Full-time

Posted 8 hours ago

Job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Passionate about technical support and advanced technologies? This role offers massive career growth and endless learning opportunities.

Why You'll Love Working Here

  • Be part of a global leader in intelligent system design simulation.
  • Collaborate with a forward-thinking team dedicated to innovation and excellence.
  • Learn from a long-tenured team with deep product and customer experience.
  • Enjoy career growth opportunities and exposure to cutting-edge technologies.

About the Role

As a Technical Support Engineer, you'll provide advanced technical support for Cadence's Romax software product line (https://www.cadence.com/en_US/home/tools/msc-software/romax.html), ensuring customer success and satisfaction. You'll also contribute to pre-sales activities, deliver training and SimAcademy webinars.

This role is perfect for someone who loves solving complex problems, communicating technical concepts clearly, and working with innovative drivetrain and EV simulation technologies.

What You'll Do

  • Provide first-line technical support for Romax products, from basic inquiries to complex application issues.
  • Deliver product training and live demos for customers.
  • Create knowledge content (how-to articles, videos, presentations).
  • Engage with the Romax user community and forums.
  • Collaborate with sales, services, and R&D teams to share feedback and improve products.
  • Meet or exceed KPIs for responsiveness and quality in customer support.

What We're Looking For

  • Bachelor's or Master's degree in Mechanical Engineering or related field.
  • Recent graduates are welcome! (Industry experience is a plus but not required.)
  • Strong communication skills and ability to simplify complex concepts.
  • Self-organized, deadline-driven, and a team player.
  • Eligible to work in the U.S. and able to travel up to 10%.
  • Good understanding of mechanical transmission components (bearings, gears, shafts).
  • A passion for customer support.

Preferred Skills

  • Experience with Romax or Adams simulation software.
  • Familiarity with FEA tools (MSC Nastran, ANSYS).
  • Proficiency with CAD systems (CATIA, Creo, SolidWorks).
  • Experience with MATLAB and/or Python.

Core Skills

Customer Technical Support | Mechanical Engineering | Simulation Software | Communication | FEA Tools | CAD Tools | Drivetrain Analysis | Training Delivery | MATLAB/Python

Ready to grow your career and work with cutting-edge technologies? Apply today!

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