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Non Exempt Staff Technical Support Engineer Jobs

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Samsara

Technical Support Engineer

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within ...

Verkada

Technical Support Engineer

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • PTO

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

G2 Risk Solutions

Technical Support Engineer

Houston, TX · On-site +1

... non-technical audiences. * Basic understanding of SQL with the ability to write simple queries ... Experience supporting customer due diligence processes, security questionnaires, RFIs, or technical ...

G2 Risk Solutions

Technical Support Engineer

Houston, TX · Remote

... non-technical audiences. * Basic understanding of SQL with the ability to write simple queries ... Experience supporting customer due diligence processes, security questionnaires, RFIs, or technical ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

ATS Automation

Technical Support Engineer

Indianapolis, IN · Hybrid

$36 - $42/hr

Travel up to 40% Hourly Rate Range: $36.00 - $42.00 The Technical Support Engineer is the liaison ... Manage warranty and non-warranty service requests with customers and internal teams. * Assist with ...

Laitram

Technical Support Engineer

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Support Engineer at our New Orleans, LA location. This ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

The Technical Support Engineer serves as the primary technical escalation point within Forgent Power's Service organization, responsible for advanced diagnostics, root cause analysis, and resolution ...

Intralox

Technical Support Engineer

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Support Engineer at our New Orleans, LA location. This ...

Sigma Computing

Technical Support Engineer

San Francisco, CA · On-site

$90K - $115K/yr

  • Medical

  • Retirement

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

CLARITAS LLC

Technical Support Engineer

Cincinnati, OH · On-site

Position Summary The Technical Support Engineer serves as the Tier 1 internal help desk for all ... Excellent verbal and written communication skills; ability to translate technical issues for non ...

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Provide structured and non-structured data analysis, data modeling, and optimization. * Make ...

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Showing results 21-40

All JobsNon Exempt Staff Technical Support Engineer Jobs

Non Exempt Staff Technical Support Engineer information

See salary details

$45K

$134.2K

$186K

How much do non exempt staff technical support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for non exempt staff technical support engineer in the United States is $134,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What is the difference between Non Exempt Staff Technical Support Engineer vs Customer Support Specialist?

AspectNon Exempt Staff Technical Support EngineerCustomer Support Specialist
CredentialsTechnical certifications, relevant degreesCustomer service training, basic technical knowledge
Work EnvironmentTechnical departments, IT support teamsCall centers, help desks, online support
Employer & Industry UsageTech companies, hardware/software firmsRetail, telecom, software services
Common Search & ComparisonTechnical troubleshooting, IT support rolesCustomer service, client communication

Non Exempt Staff Technical Support Engineers focus on technical troubleshooting and resolving complex issues, often requiring technical certifications. Customer Support Specialists handle customer inquiries, providing assistance and basic technical support. While both roles involve support functions, the technical support engineer role is more technically specialized and often involves more in-depth problem-solving.

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Cities with the most Non Exempt Staff Technical Support Engineer job openings:

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Non Exempt Staff Technical Support Engineer jobs near you
Infographic showing various Non Exempt Staff Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $134,221 per year, or $64.5 per hour.

Technical Support Engineer

Sigma Computing

New York, NY • On-site

$90K - $115K/yr

Full-time

Re-posted 26 days ago

Job description

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations.

Minimum Education Requirement

This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone.

What You Will Be Doing
  • You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
  • Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product.
  • Participate in quarterly projects and perform periodic on-call duties to improve automation and processes.
Qualifications We Are Looking For
  • 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider.
  • SQL proficiency - strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries.
  • SQL query performance troubleshooting and query plan analysis.
  • Proficient in data modeling concepts.
  • Ability to chart data into logical visualizations.
  • A proven track record of building trust with customers and bringing issues to resolution quickly.
  • Excellent verbal and written communication skills.
  • A strong desire to build scalable processes for issue resolution - documenting common patterns and building tooling for diagnosing issues.
  • Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution.
Highly Desirable Skills & Experience
  • Supporting a cloud service in production.
  • Experience working with Snowflake, Redshift, or BigQuery.
  • Knowledge of GCP or AWS.
  • Startup experience.

Additional Job details

The base salary range for this position is $90k - $115k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don't satisfy 100% of the job requirements.

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