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Non Exempt Servicenow Support Jobs (NOW HIRING)

University of Minnesota

Casual Nonexempt

Minneapolis, MN · On-site

$20 - $50/hr

Responsibilities Casual Nonexempt positions in the Institute for Global Studies provide support for various needs, including office and administration, communications, programming, community ...

Mercy

Sonographer (Non-Exempt)

Anoka, MN · On-site

Louis | Mercy Clinic Towers A & B Full-Time | 40 Hours per Week | Non-Exempt We're a Little ... Basic Life Support (BLS) certification within thirty (30) days of hire. In the state of Arkansas ...

University of Minnesota

Casual Nonexempt

Minneapolis, MN · On-site

$15.25 - $100/hr

About the Job Posting Title: 2025-2026 Non-Exempt Temp/Casual: Speech-Language-Hearing Sciences The ... Faculty research and teaching are strongly supported at the unit and collegiate levels.

University of Minnesota

Casual Nonexempt

Minneapolis, MN · On-site

$15.25 - $50/hr

About the Job Job Code 0005 Non-Exempt Temporary/Casual AY 26-27 Continuous Posting for Kinesiology ... Support academic and/or research initiatives of the department (100%) Work with faculty and staff ...

Mercy

Sonographer (Non-Exempt)

Saint Louis, MO · On-site

Louis | Mercy Clinic Towers A & B Full-Time | 40 Hours per Week | Non-Exempt We're a Little ... Basic Life Support (BLS) certification within thirty (30) days of hire. In the state of Arkansas ...

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Non Exempt Servicenow Support information

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$36

How much do non exempt servicenow support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for non exempt servicenow support in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a non exempt ServiceNow Support?

A Non Exempt ServiceNow Support role typically refers to a position responsible for providing technical assistance and troubleshooting for users of the ServiceNow platform, classified as non-exempt under labor laws. This means the employee is eligible for overtime pay according to the Fair Labor Standards Act (FLSA). Duties often include responding to service tickets, resolving software issues, and collaborating with other IT professionals to maintain system performance. The role may also involve user training and documentation to ensure efficient use of ServiceNow tools.

What are the key skills and qualifications needed to thrive as a non exempt ServiceNow Support?

To succeed as a Non Exempt ServiceNow Support specialist, you generally need a background in IT support, troubleshooting, and knowledge of the ServiceNow platform, often with an associate degree or relevant technical certifications. Familiarity with ServiceNow modules, ticketing systems, and ITIL frameworks is typically required, and ServiceNow Certified System Administrator (CSA) certification is highly valued. Strong customer service skills, problem-solving abilities, and effective communication are crucial soft skills for this role. These competencies ensure timely issue resolution, user satisfaction, and efficient operation of the ServiceNow environment.

What are some common challenges faced by non exempt ServiceNow Support professionals, and how can they be addressed?

Non Exempt ServiceNow Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting complex technical issues, and balancing multiple priorities within tight deadlines. To address these challenges, it's important to develop strong time management skills, stay up-to-date with ServiceNow platform updates, and actively communicate with both end-users and team members. Many teams also encourage continuous learning and provide access to knowledge bases or mentorship programs to help support staff resolve issues efficiently and grow their technical expertise.

What is the difference between Non Exempt Servicenow Support vs ServiceNow Administrator?

AspectNon Exempt Servicenow SupportServiceNow Administrator
CertificationsBasic ServiceNow certifications, support-focusedAdvanced certifications like Certified System Administrator
Work EnvironmentSupport teams, help desks, operational rolesConfiguration, customization, and system management
Employer & Industry UsageIT support departments across industriesIT departments managing ServiceNow platforms
Search & Comparison IntentUnderstanding support roles and responsibilitiesSystem administration and platform management

Non Exempt Servicenow Support primarily handles support tickets, troubleshooting, and user assistance, while ServiceNow Administrators focus on configuring, customizing, and maintaining the ServiceNow platform. Both roles are essential in IT service management but differ in scope and responsibilities.

More about Non Exempt Servicenow Support jobs

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What states have the most Non Exempt Servicenow Support jobs?

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What job categories do people searching Non Exempt Servicenow Support jobs look for?

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Non Exempt Servicenow Support jobs near you
Infographic showing various Non Exempt Servicenow Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

ServiceNow Administrator/Developer

Prophecy Technologies

Rosemead, CA • On-site

Full-time

Posted 22 days ago

Job description

Role Overview:
This role is for a ServiceNow Administrator/Developer with a specialization in the Integrated Risk Management (IRM) Module. The successful candidate will be responsible for ServiceNow implementation, support, administration, and configuration within enterprise or managed services environments, ensuring the platform's optimal performance and functionality.
Key Responsibilities:
  • Provide ServiceNow application and functional support, including enhancement support.
  • Perform ServiceNow platform administration, development, and configuration tasks.
  • Execute ServiceNow upgrade activities, typically occurring once every six months.
  • Remediate issues identified during upgrade activities and resolve issues in non-production environments.
  • Manage code promotion to production environments after successful testing.
  • Support operational metrics, performance, and usage monitoring of the ServiceNow platform.
  • Maintain and update Standard Operating Procedures (SOPs) and support runbooks.
  • Provide support for OKTA/IGAM/SSO configuration within ServiceNow, including changes for new AD or BU onboarding.
  • Potentially support the setup of Security Information and Event Management (SIEM) / Splunk Integration.
  • Offer IT support for creating new customized groups and mapping user entitlements.
  • Maintain license counts and forecast future licensing needs for ServiceNow.
  • Interface with ServiceNow support, raising tickets for issues and coordinating resolution.
  • Provide operational support for Business Impact Events (BIE), including Major Incident Management (MIM).
  • Administer support for onboarding new ServiceNow modules.
  • Conduct monthly reconciliation of IGAM/AD groups with ServiceNow users to ensure account synchronization and license optimization.

Required Skills:
  • 3-8 years of experience in ServiceNow Implementation & Support.
  • Expertise as a Risk Management Process Specialist, specifically skilled in ServiceNow Integrated Risk Management (IRM).
  • Experience working in enterprise or managed services environments.
  • Proficiency in ServiceNow application and functional support.
  • Demonstrated experience in ServiceNow platform administration, development, and configuration.
  • Strong stakeholder management, facilitation, and communication skills.

Qualifications:
  • 3-8 years of experience in ServiceNow Implementation & Support.

Apply