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Non Exempt Genesys Purecloud Jobs (NOW HIRING)

Genesys Works

Business Technology Trainer

New York, NY

$30 - $35/hr

New York City Employment type: Part-Time | Temporary (Summer) | Non-Exempt Reports to: Program Director Pay Range: $30-$35/hour commensurate with experience Genesys Works is a national leader in ...

Genesys Works

Business Technology Trainer

Manhattan, NY · On-site

$30 - $35/hr

New York City Employment type: Part-Time | Temporary (Summer) | Non-Exempt Reports to: Program Director Pay Range: $30-$35/hour - commensurate with experience Genesys Works is a national leader in ...

Genesys Works

Business Technology Trainer

Manhattan, NY · On-site

$30 - $35/hr

New York City Employment type: Part-Time | Temporary (Summer) | Non-Exempt Reports to: Program Director Pay Range: $30-$35/hour - commensurate with experience Genesys Works is a national leader in ...

Genesys Works

Program Coordinator

Manhattan, NY · On-site

$55K - $58K/yr

Exempt Reports to: Program Director Salary Range: $55,000-58,000 Genesys Works is looking for an ... Caring about direct reports (i.e. students) Interested in the work and non-work lives of direct ...

Genesys Works

Program Coordinator

New York, NY

$55K - $58K/yr

Exempt Reports to: Program Director Salary Range: $55,000-58,000 Genesys Works is looking for an ... Caring about direct reports (i.e. students) Interested in the work and non-work lives of direct ...

Genesys Works

Program Coordinator

Manhattan, NY · On-site

$55K - $58K/yr

Exempt Reports to: Program Director Salary Range: $55,000-58,000 Genesys Works is looking for an ... Caring about direct reports (i.e. students) Interested in the work and non-work lives of direct ...

The Trevor Project

Contact Center Solutions Architect

$125K - $160K/yr

Exempt Full Time Union Role? No Salary Range: $125k-$160k Summary: The Contact Center Solutions ... This position requires a deep functional understanding of Genesys Cloud, Salesforce, Google Cloud ...

Rock County

Economic Support Specialist

Janesville, WI · On-site

$26 - $28.75/hr

Childcare authorizations and subsidies, and Emergency Assistance for non-citizens. Supports and ... Navigate Genesys, the internet-based system used to receive/make calls to/from customers. Ability ...

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All JobsNon Exempt Genesys Purecloud Jobs

Non Exempt Genesys Purecloud information

What is the salary of senior manager in Genesys?

The salary of a Senior Manager in Genesys varies based on experience, location, and specific department, but typically ranges from $100,000 to $150,000 annually. Compensation may also include bonuses and benefits, and the role often requires leadership skills and industry knowledge.

Is prior experience required at Genesys?

For Non Exempt Genesys PureCloud roles, prior experience with customer service, call center operations, or familiarity with Genesys PureCloud platform is often preferred but not always mandatory. Entry-level positions may provide training, and having relevant skills or certifications can be advantageous. Employers typically specify experience requirements in the job description.

Is Genesys a good company to work for?

Genesys is a well-known provider of customer experience and contact center solutions, including roles like Non Exempt Genesys PureCloud positions. The company has a reputation for offering training on tools like PureCloud and providing a structured work environment, but employee experiences can vary. Prospective employees should research specific roles and review current employee feedback for a comprehensive view.

What is the difference between Non Exempt Genesys Purecloud vs Customer Service Representative?

AspectNon Exempt Genesys PurecloudCustomer Service Representative
CertificationsNone required, technical skills preferredCustomer service or communication certifications optional
Work EnvironmentCall centers, technical support, cloud-based platformsCall centers, retail, or office settings
Employer UsageUsed in tech, telecommunications, and customer support industriesCommon across retail, telecom, and service sectors
Work HoursShift work, often including evenings and weekendsVaries, often standard business hours

Non Exempt Genesys Purecloud roles focus on technical support within cloud-based contact centers, requiring familiarity with Genesys platforms. Customer Service Representatives handle customer inquiries across various industries, often with less technical focus. Both roles are essential in customer support but differ in technical requirements and work environments.

What jobs are typically at Genesys?

At Genesys, typical jobs include roles such as customer support agents, software engineers, technical support specialists, and sales representatives. These positions often require skills in communication, technical knowledge of contact center solutions, and familiarity with Genesys platforms like PureCloud. The company offers roles across various levels, including entry-level and experienced positions, often with opportunities for certification and training.
What cities are hiring for Non Exempt Genesys Purecloud jobs? Cities with the most Non Exempt Genesys Purecloud job openings:
What states have the most Non Exempt Genesys Purecloud jobs? States with the most job openings for Non Exempt Genesys Purecloud jobs include:
What job categories do people searching Non Exempt Genesys Purecloud jobs look for? The top searched job categories for Non Exempt Genesys Purecloud jobs are:
Non Exempt Genesys Purecloud jobs near you
Infographic showing various Non Exempt Genesys Purecloud job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, and 95% Part Time. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.
Internship - IT Collaboration System Administrator

Internship - IT Collaboration System Administrator

Allete

Duluth, MN • On-site

$23.50/hr

Internship

Medical, Retirement

Posted 9 days ago

Job description

Employment Type:
ALLETE - Non-Union
FLSA Status:
Non Exempt
ALLETE is headquartered in Duluth, Minnesota, on beautiful Lake Superior, and has operations throughout the United States. We invest in energy-centric businesses and transmission infrastructure. Our companies include clean-energy producers and developers, and regulated utilities that already deliver more than 50% renewable energy. Each of our businesses-Minnesota Power; Superior Water, Light & Power; ALLETE Clean Energy; New Energy Equity; ALLETE Renewable Resources; and BNI Energy-plays a unique and significant role in ALLETE's sustainability-in-action strategy. Our culture drives excellence through our shared values of integrity, safety, people, and the planet.
Join ALLETE's Cyber Technology Services department to assist the Voice and Video Team. Assist collaboration experts and customers support and use several network based systems including: telephone, contact center, video conferencing, video security, digital display, conference room, and several other collaboration technologies used in a large enterprise environment.
RESPONSIBILITIES:
  • Implement and support a range of collaboration tools used across ALLETE's family of companies, including:
    • Cisco Unified Communications Manager
    • Genesys PureCloud customer experience platform
    • Cisco video conferencing endpoints
    • Microsoft Teams, video conferencing, and telephone system
    • Milestone video management system with Axis security cameras
    • Conference room audio visual systems
  • Project management and assistance

REQUIREMENTS:
  • Must currently be enrolled in a Bachelor's degree program in Computer Science, Computer Information Systems, Electrical Engineering or a related cyber-technology field with an expected graduation date between to May 2027 and June 2028.
  • Must possess and maintain a valid driver's license as this position requires some travel.
  • Candidates may be subject to assessment of skills, job match, or aptitude.

DETAILS & DURATION OF INTERNSHIP:
  • This internship will report in person to Duluth, MN.
  • The internship will be up to full time during summer and breaks and part time with a minimum of 16 hours per week during the school year.
  • ALLETE will comply with college requirements.
  • Hours and duration are subject to change based on company need.

PREFERRED SKILLS & EXPERIENCE:
  • Strong analytical and problem-solving skills
  • Open to learning new things
  • Proven ability to be flexible and handle multiple work projects and priorities
  • Well-developed written and verbal communication skills
  • Contact Center technology including IVR, integration with business applications and moves, adds, and change user configurations
  • Real-time collaboration technologies like Microsoft Teams, Webex or Zoom]
  • Conference room Audio Visual design and technology
  • Strong technical problem-solving skills
  • The ability to balance working independently but also knowing when to seek help
  • Microsoft Server 2016 and newer and/or Windows 11
  • Experience with scripting and automation using PowerShell
  • Familiarity with coding languages such as Python and JavaScript
  • Network based communications systems
  • Ability to troubleshoot computer software problems
  • Video over IP, video conferencing, and video security system
  • SQL, PL/SQL
  • Cisco networking and general networking concept
  • Cybersecurity best practices
  • Strong Technical Writing and verbal communications skills

COMPENSATION AND BENEFITS:
  • The expected hourly compensation for this position is $23.50
  • Retirement Benefits
  • Medical
  • Flexible Spending Accounts
  • Community Engagement, and more.

External applicants must apply online via www.allete.com/careers.
This job posting will be available for application until the position has been filled OR the posting close date noted herein, whichever date is earlier.
ALLETE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at 218-723-7553.
EEO/AA/F/M/Vet/Disabled

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