... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
Quick apply
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
Quick apply
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
Quick apply
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
Quick apply
... Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the ...
Raleigh, NC ยท Remote
$35 - $45/hr
... non-Epic related issues and contributes to the stability and usability of the system in support of ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Quick apply
Raleigh, NC ยท Remote
$35 - $45/hr
... non-Epic related issues and contributes to the stability and usability of the system in support of ... Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt. Employment Type: OTHER
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt. Employment Type: OTHER
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt. Employment Type: OTHER
Durham, NC ยท On-site
This position reports to the Salon Manager or Desk Manager. This position is nonexempt. Employment Type: OTHER
Raleigh, NC ยท On-site
$11.25 - $14.25/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Raleigh, NC ยท On-site
$11.25 - $14.25/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Clayton, NC ยท On-site
$10.75 - $13.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Clayton, NC ยท On-site
$10.75 - $13.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Knightdale, NC ยท On-site
$11.50 - $14.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Knightdale, NC ยท On-site
$11.50 - $14.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Raleigh, NC ยท On-site
$12.50 - $15.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Raleigh, NC ยท On-site
$12.50 - $15.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Knightdale, NC ยท On-site
$11.50 - $14.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Knightdale, NC ยท On-site
$11.50 - $14.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Durham, NC ยท On-site
$12 - $15/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Durham, NC ยท On-site
$12 - $15/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Raleigh, NC ยท On-site
$12.50 - $15.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Raleigh, NC ยท On-site
$12.50 - $15.50/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Smithfield, NC ยท On-site
$11 - $13.75/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Smithfield, NC ยท On-site
$11 - $13.75/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Fuquay Varina, NC ยท On-site
$10.50 - $13.25/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Fuquay Varina, NC ยท On-site
$10.50 - $13.25/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Smithfield, NC ยท On-site
$11 - $13.75/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
Smithfield, NC ยท On-site
$11 - $13.75/hr
A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Scheduled work hours per week will be set during normal club hours of operation and ...
$12.38 - $14.25
2% of jobs
$14.25 - $16.12
6% of jobs
$16.12 - $17.99
12% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.99 - $19.86
17% of jobs
The median wage is $21.36 / hr.
$19.86 - $21.73
16% of jobs
$21.73 - $23.60
16% of jobs
$24.54 is the 75th percentile. Wages above this are outliers.
$23.60 - $25.47
12% of jobs
$25.47 - $27.34
7% of jobs
$27.34 - $29.21
6% of jobs
$29.21 - $31.08
3% of jobs
$31.08 - $32.95
2% of jobs
$12
$22
$32
The qualifications and skills necessary to get a non-desk job vary on the position, but a useful rule of thumb is that specialized labor requires some degree of education or experience and unskilled labor does not. In addition to formal university education, online training courses and certifications help fulfill educational requirements for jobs. For jobs like maintenance specialists, steelworkers, or industrial positions, seek apprenticeships through a union to gain the requisite experience and skills.
| Aspect | Non Desk | Customer Service Representative |
|---|---|---|
| Work Environment | Primarily fieldwork, on-site visits, or outdoor settings | Office-based, call centers, or retail locations |
| Required Credentials | Varies; often includes certifications related to the specific field (e.g., safety, technical skills) | High school diploma; customer service or communication skills |
| Industry Usage | Construction, maintenance, field sales, or technical services | Retail, telecom, banking, and other service industries |
Non Desk roles typically involve outdoor or on-site work requiring specific technical skills, while Customer Service Representatives work mainly in office environments handling customer interactions. Both roles are essential in their industries but differ significantly in work setting and required credentials.
For Non Desk jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Non Desk jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Non Desk job openings:

Contractor
Re-posted 14 days ago
Due to increased demand on the service desk, contractor is needed to need to maintain and improve SLA’s; supporting phone, chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment.
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician II’s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and other information technology based systems located throughout the state agencies and universities, as well as for private citizens. The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working under general supervision of the Service Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the next level. This position is critical in promoting a positive customer relationship and requires a high customer service orientation, strong interpersonal skills, and advanced troubleshooting skills to provide support to a diverse population. This position may be required to work weekends and holidays, as needed.
Required Experience:
- Excellent customer service skills along with the ability to apply more advanced technical knowledge to independently work on routine and complex tasks and document details into an IT Service Management application, using ITIL methodology.
- Enhanced computer literacy is required.
- Understanding of call center environment and Service Desk role.
- Experience with ServiceNow is preferred.
- HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
- Effective communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required.
- Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, O365, desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications.
- Ability to organize and follow more complex and/or detailed technical procedures.
- Capable of analyzing and resolving routine problems based on existing documentation, training, and resources.
- Working knowledge of technology principles and terminology associated with the work unit and ability to integrate in identifying problems or solutions.
- Demonstrated sense of ownership, reliability, and urgency.
- Ability to establish proactive relationships with customers, including providing education to customers as appropriate. Able to convey ideas on non-routine subjects clearly.
- Proficient in translating technical issues into understandable terms for non-technical users.
Minimum Education and Experience Requirements associate degree in computer information technology, computer technology Integration, networking technology, or related curriculum from an appropriately accredited institution; and 2-4 years of related work experience; or an equivalent combination of education and experience. Degrees must be from appropriately accredited institutions.
Sourced by ZipRecruiter
It services
11 - 50 Employees
Phoenix, AZ, US
2006