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Noc Operations Jobs (NOW HIRING)

Unisys

Level 3 NOC Lead - Network Focus (Team Lead)

Operational Oversight * Oversees daily NOC operations for network monitoring, alert triage, and proactive remediation. * Ensures consistent execution of monitoring tasks derived from Level 2 duties ...

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How much do noc operations jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for noc operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NOC (Network Operations Center) Operations specialist, and why are they important?

To thrive as a NOC Operations specialist, you need strong knowledge of networking concepts, troubleshooting skills, and often a degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA are typically required. Attention to detail, effective communication, and the ability to remain calm under pressure are critical soft skills for this role. These skills and qualities are essential to ensure continuous network uptime, swift incident response, and reliable technical support for organizational operations.

What does NOC mean in a job?

In a NOC Operations role, NOC stands for Network Operations Center, which involves monitoring, managing, and maintaining an organization’s IT and network infrastructure. NOC technicians typically use tools like network monitoring software and require technical skills to troubleshoot issues and ensure system uptime.

Is NOC a good career?

NOC operations involve monitoring and managing network infrastructure, making it a stable career option in the IT industry. It requires technical skills, knowledge of network tools, and often involves shift work, with opportunities for advancement into network administration or cybersecurity roles.

What are NOC jobs?

NOC jobs refer to Network Operations Center roles that involve monitoring, managing, and maintaining an organization’s IT infrastructure and network systems. These positions typically require skills in network troubleshooting, knowledge of monitoring tools, and often involve shift work to ensure 24/7 network availability.

What are some typical challenges faced by professionals working in NOC Operations, and how can they be addressed?

Professionals in NOC Operations often encounter challenges such as managing high-pressure incidents, coordinating across multiple teams, and ensuring network uptime around the clock. To address these, strong communication skills, a solid understanding of monitoring tools, and effective escalation procedures are essential. Teamwork and continuous learning are key, as technologies and threats evolve rapidly in this field. Regular training and clear documentation can also help NOC teams respond more efficiently to issues.

What is a NOC in operations?

A NOC (Network Operations Center) in operations is a centralized facility where IT professionals monitor, manage, and maintain an organization’s network infrastructure, servers, and systems to ensure optimal performance and security. NOC technicians use tools like network monitoring software and often work in shifts to provide 24/7 support and incident response.

What are NOC Operations?

NOC Operations, or Network Operations Center Operations, refer to the activities carried out by specialized teams responsible for monitoring, managing, and maintaining an organization's IT infrastructure, networks, and systems. NOC teams ensure continuous uptime, handle incidents, and resolve network issues to minimize downtime and service interruptions. They use advanced tools to track performance, respond to alerts, and coordinate with other IT departments to keep systems running smoothly. These operations are crucial for businesses that rely on stable and secure network services.
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Noc Operations jobs near you
Infographic showing various Noc Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, 3% Contract, and 5% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
NOC Assistant Manager

NOC Assistant Manager

Communication Technology Services (CTS)

Greenville, SC

$39K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.

We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management.

The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery.

This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness.

Key Responsibilities:

Process Development and Management:

  1. Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness.
  2. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management.

Personnel Management:

  1. Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance.
  2. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge.

Communication Liaison & Relationship Management:

  1. Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns.
  2. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues.
  3. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development.

Project Management:

  1. Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary.
  2. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones.

Operational Oversight:

  1. Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements.

l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity.

Support and Administration:

  1. Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency.
  2. Provide administrative support and assist with billing as required, following directives from the NOC Manager.

Trend Analysis and Reporting:

  1. Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements.
  2. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives.

Required Skills and Qualifications:

  1. Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation.
  2. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff.
  3. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential.
  4. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience.
  5. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively.

This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations.

Salary range: 70-75K

This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K.


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