1

Noc Operations Jobs Near Me

High school diploma or GED. * 1+ year of experience working in a NOC, SOC or other operational environment. * Experience working in ServiceNow. * Experience working in Splunk. * Experience with ...

... NOC, Tech Support to deliver end-to-end customer solutions. * Provide engineering support and direction for new or existing technologies and current operational initiatives. * Support existing and ...

Noc Operations information

See salary details

$11

$19

$30

How much do noc operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for noc operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What job categories do people searching Noc Operations jobs look for?

The top searched job categories for Noc Operations jobs are:

What cities are hiring for Noc Operations jobs?

Cities with the most Noc Operations job openings:

What states have the most Noc Operations jobs?

States with the most job openings for Noc Operations jobs include:

A map of the United States highlighting the number of Noc Operations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Noc Operations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Sr. Managed Services Specialist

shentel

Chillicothe, OH

Full-time

Re-posted 3 days ago


Shentel rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

78th of 99 rated telecommunications companies


Job description

Job Summary:
The Specialist Managed Services Sr is considered an advanced Individual Contributor / Technical Lead.  This role acts as a trusted technical advisor and escalation point for complex services and key customers.  The individual leads technical oversight for service turn-ups and lifecycle readiness, proactively identifies risks, and drives resolution across Engineering and Operations.  In addition to customer-facing responsibilities, the role influences process improvements, mentors junior staff, and ensures consistent execution of service delivery standards.  Periodic travel and on-site customer engagements are required.


Job Responsibilities: 
Technical & Engineering Oversight
•    Serve as the primary technical authority for complex customer services and managed service offerings
•    Lead validation of service architectures, configurations, and operational readiness
•    Proactively identify systemic risks and improvement opportunities

Managed Services & Customer Enablement
•    Define standards for customer documentation, training materials, and enablement approaches
•    Lead advanced onboarding, architecture reviews, and lifecycle planning sessions
•    Lead executive-level customer discussions and technical reviews

Operations & Service Readiness
•    Partner with Engineering and Operations to improve service readiness and support 
•    models
•    Lead post-turn-up and post-incident reviews and recommend improvements
•    Lead cross-functional delivery efforts for complex or high-visibility services

Qualification Requirements:
•    Education: High School Diploma or equivalent is required.  A Bachelor’s degree in a related field is preferred.  
•    Experience Level: Three to five years of Project Management and network technologies experience is required. Five to seven years of customer engagement experience is also required.

Job Skills and Certifications: 
•    Cisco, MEF, and similar industry certifications preferred but not required.

Technical & Engineering Skills
•    Advanced understanding of service provider technologies, including IP, MPLS, Ethernet, transport, and access networks
•    Strong grasp of core and edge architectures and service design principles

Operations & Service Management
•    Extensive experience working with NOC, Operations, and Service Delivery teams
•    Strong understanding of SLAs, incident management, escalation, and maintenance planning

Communication & Training
•    Excellent written and verbal communication skills
•    Proven ability to lead customer technical discussions and internal reviews
•    Ability to develop advanced training materials and mentor others

Project Management & Organization
•    Proven ability to lead complex, cross-functional efforts
•    Experience managing dependencies, risks, and escalations across teams

Personal Attributes
•    Strong customer advocacy balanced with operational and technical discipline
•    Comfortable leading across Engineering, Operations, and customer-facing teams
•    Highly proactive, self-directed, and accountable


What Shentel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom