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Noc Operations Jobs in Minnesota (NOW HIRING)

Atomic Data

NOC Technician I

Minneapolis, MN · On-site

$23.60/hr

Network & Security Operations Center Reports to: Director of Frontline Services Department Growth Path: NOC Technician II Job Summary The NOC Technician I provides frontline support by monitoring ...

Arctic Wolf

Senior Manager, Engineering

Eden Prairie, MN · On-site

$214.05 - $233/hr

Develop and maintain runbooks to allow NOC staff to respond to anticipable operational events.* Identify and correct cost or operational inefficiencies in existing system implementations.* Recruit ...

Arcticwolf

Senior Manager, Engineering

Eden Prairie, MN · On-site

Develop and maintain runbooks to allow NOC staff to respond to anticipable operational events. * Identify and correct cost or operational inefficiencies in existing system implementations. * Recruit ...

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Noc Operations information

What is NOC Operations?

NOC Operations, or Network Operations Center Operations, refer to the activities carried out by specialized teams responsible for monitoring, managing, and maintaining an organization's IT infrastructure, networks, and systems. NOC teams ensure continuous uptime, handle incidents, and resolve network issues to minimize downtime and service interruptions. They use advanced tools to track performance, respond to alerts, and coordinate with other IT departments to keep systems running smoothly. These operations are crucial for businesses that rely on stable and secure network services.

What skills and qualifications are needed for NOC Operations?

To thrive as a NOC Operations specialist, you need strong knowledge of networking concepts, troubleshooting skills, and often a degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA are typically required. Attention to detail, effective communication, and the ability to remain calm under pressure are critical soft skills for this role. These skills and qualities are essential to ensure continuous network uptime, swift incident response, and reliable technical support for organizational operations.

What challenges do professionals in NOC Operations face, and how can they be addressed?

Professionals in NOC Operations often encounter challenges such as managing high-pressure incidents, coordinating across multiple teams, and ensuring network uptime around the clock. To address these, strong communication skills, a solid understanding of monitoring tools, and effective escalation procedures are essential. Teamwork and continuous learning are key, as technologies and threats evolve rapidly in this field. Regular training and clear documentation can also help NOC teams respond more efficiently to issues.

Is NOC operations a good career?

NOC operations involve monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like CCNA. It offers opportunities for career growth in IT and cybersecurity, with shifts that can include nights and weekends. The role provides stable employment in the technology sector but may require continuous learning to keep up with evolving systems.

What does a NOC Operations operator do?

A NOC Operations operator monitors and manages network infrastructure to ensure system stability and security. They troubleshoot network issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Noc Operations jobs in Minnesota?

For Noc Operations jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Noc Operations jobs in Minnesota look for?

The top searched job categories for Noc Operations jobs in Minnesota are:

Noc Operations jobs near you
Infographic showing various Noc Operations job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

NOC Technician I

Atomic Data

Minneapolis, MN • On-site

$23.60/hr

Full-time

Re-posted 25 days ago

Job description

Description:

Department: Network & Security Operations Center

Reports to: Director of Frontline Services

Department Growth Path: NOC Technician II


Job Summary

The NOC Technician I provides frontline support by monitoring critical network elements and proactively overseeing Atomic Data and customer infrastructure. This role delivers exceptional customer service while troubleshooting routine technical issues and escalating complex problems as needed. In addition to network monitoring, the Technician I supports end users by assisting with common IT requests, ensuring client satisfaction and timely issue resolution.

The ideal candidate is self-motivated, communicates effectively with both technical staff and end users, and thrives in a collaborative, in-office environment. This role emphasizes developing foundational technical skills and providing reliable, professional support. This position is in-office.


Essential Functions

  • Monitor network, server, and system alerts, identifying and triaging potential issues
  • Troubleshoot basic networking components, remote access (VPN), internet settings, software, and hardware issues
  • Support end users with routine requests such as password resets, application access, and basic hardware/software guidance
  • Log tickets accurately, document troubleshooting steps, and escalate unresolved issues to Level 2 support
  • Maintain professional communication to ensure high levels of customer satisfaction
  • Follow pre-defined procedures, workflows, and knowledge base articles for handling incidents
  • Document all work in Autotask (including cross-ticketing when applicable)


Requirements:

Qualifications

  • Strong communication, customer service, and problem-solving skills
  • Basic understanding of operating systems (Windows, macOS, Linux)
  • Familiarity with common business applications (Microsoft Office, email clients)
  • Basic knowledge of networking components (VPN connections, business internet connections, wireless internet connections)
  • 0–1 year of IT support, service desk, or customer service experience
  • Self-motivated with ability to follow procedures and work collaboratively
  • Exposure to ticketing systems such as Autotask (preferred)
  • Experience supporting both end users and network/system monitoring (preferred)


Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.


Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.