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Noc Operations Jobs in Minnesota (NOW HIRING)

Network & Security Operations Center Reports to: Director of Frontline Services Department Growth Path: NOC Technician II Job Summary The NOC Technician I provides frontline support by monitoring ...

Sr. Midrange IBM Engineer

Chaska, MN · On-site

$112K - $153K/yr

... operations tools from Fortra such as CCSS, Robot Schedule, Robot Alert as well as others such as ... to NOC staff and other team members. • Configure LPAR's and configure systems using both ...

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Noc Operations information

What are the key skills and qualifications needed to thrive as a NOC (Network Operations Center) Operations specialist, and why are they important?

To thrive as a NOC Operations specialist, you need strong knowledge of networking concepts, troubleshooting skills, and often a degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA are typically required. Attention to detail, effective communication, and the ability to remain calm under pressure are critical soft skills for this role. These skills and qualities are essential to ensure continuous network uptime, swift incident response, and reliable technical support for organizational operations.

What does NOC mean in a job?

In a NOC Operations role, NOC stands for Network Operations Center, which involves monitoring, managing, and maintaining an organization’s IT and network infrastructure. NOC technicians typically use tools like network monitoring software and require technical skills to troubleshoot issues and ensure system uptime.

Is NOC a good career?

NOC operations involve monitoring and managing network infrastructure, making it a stable career option in the IT industry. It requires technical skills, knowledge of network tools, and often involves shift work, with opportunities for advancement into network administration or cybersecurity roles.

What are NOC jobs?

NOC jobs refer to Network Operations Center roles that involve monitoring, managing, and maintaining an organization’s IT infrastructure and network systems. These positions typically require skills in network troubleshooting, knowledge of monitoring tools, and often involve shift work to ensure 24/7 network availability.

What are some typical challenges faced by professionals working in NOC Operations, and how can they be addressed?

Professionals in NOC Operations often encounter challenges such as managing high-pressure incidents, coordinating across multiple teams, and ensuring network uptime around the clock. To address these, strong communication skills, a solid understanding of monitoring tools, and effective escalation procedures are essential. Teamwork and continuous learning are key, as technologies and threats evolve rapidly in this field. Regular training and clear documentation can also help NOC teams respond more efficiently to issues.

What is a NOC in operations?

A NOC (Network Operations Center) in operations is a centralized facility where IT professionals monitor, manage, and maintain an organization’s network infrastructure, servers, and systems to ensure optimal performance and security. NOC technicians use tools like network monitoring software and often work in shifts to provide 24/7 support and incident response.

What are NOC Operations?

NOC Operations, or Network Operations Center Operations, refer to the activities carried out by specialized teams responsible for monitoring, managing, and maintaining an organization's IT infrastructure, networks, and systems. NOC teams ensure continuous uptime, handle incidents, and resolve network issues to minimize downtime and service interruptions. They use advanced tools to track performance, respond to alerts, and coordinate with other IT departments to keep systems running smoothly. These operations are crucial for businesses that rely on stable and secure network services.
What are popular job titles related to Noc Operations jobs in Minnesota? For Noc Operations jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Noc Operations jobs in Minnesota look for? The top searched job categories for Noc Operations jobs in Minnesota are:
Infographic showing various Noc Operations job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, 3% Contract, and 5% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Level 3 NOC Lead - Network Focus (Team Lead)

Level 3 NOC Lead - Network Focus (Team Lead)

Unisys Corporation

Hopkins, MN • On-site

Other

Posted 20 days ago


Unisys rating

5.1

Company rating: 5.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

220th of 230 rated it services


Job description

What success looks like in this role:

Position Summary

The Level 3 Network Lead provides senior network engineering oversight, operational leadership, and escalation management within a 24O7 NOC. This role leads the NOC team, supports Level 1 and Level 2 triage, and serves as the primary escalation point for network issues because the customer does not have a network team available for engagement. The Level 3 Lead also supports the Cyber Backup / Cyber Vault network environment, ensuring Unisys-not the customer-owns the operational support.

Core Responsibilities

Network Leadership & Escalation

  • Serves as the highest onshift escalation point for complex network issues, including routing, switching, firewalling, VPN, and connectivity failures.
  • Provides expertlevel troubleshooting and root cause analysis, building on Level 2 responsibilities such as:

"Diagnoses and resolves complex issues across host environments and connectivity layers."

  • Ensures network credential separation from server-focused staff.

Operational Oversight

  • Oversees daily NOC operations for network monitoring, alert triage, and proactive remediation.
  • Ensures consistent execution of monitoring tasks derived from Level 2 duties like:

"Performs daily monitoring and initiates proactive measures to ensure system functionality and load balance."

  • Ensures 24O7 coverage, shift handoff quality, and operational continuity.

Incident & Problem Management

  • Owns major network incidents from detection through resolution.
  • Leads postincident reviews and drives longterm network remediation.
  • Coordinates with Windows/Linux teams for crossdomain issues while maintaining credential boundaries.

Cyber Backup / Cyber Vault Support

  • Provides network expertise for the Cyber Backup environment in Denver.
  • Ensures the NOC-not the customer's network team-supports this service.
  • Trains Level 2 network staff on Cyber Backup network requirements.

Documentation, Compliance & Process Improvement

  • Oversees network runbooks, SOPs, diagrams, and configuration documentation.
  • Ensures accurate configuration data, consistent with Level 2 expectations such as:

"Updates system records... and maintains accurate configuration data."

  • Identifies operational gaps and implements improvements across tools and workflows.

Team Leadership & Knowledge Transfer

  • Provides daily guidance, coaching, and technical mentorship to Level 2 and Level 1 staff.
  • Validates readiness and ensures consistent execution of network procedures.
  • Reviews and approves runbooks and howto guides created by Level 2 network staff.

You will be successful in this role if you have:

Key Qualifications

  • BA/BS degree and 4-6 years of relevant experience OR equivalent combination.
  • Deep expertise in network engineering (routing, switching, firewalls, VPN, load balancing).
  • Demonstrated ability to lead technical teams in a 24O7 operational environment.
  • Strong background in incident management and operational reporting.
  • U.S. Citizenship and U.S. residency required.
  • Ability to work rotating shifts and support missioncritical operations.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.


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