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Noc Manager Jobs in Minnesota (NOW HIRING)

New Perspective

Caregiver - NOC

White Bear Lake, MN · On-site

$18/hr

Shifts Available: - Full Time NOC 10pm to 6:30am Pay: - $18.00 per hour When you join our team, you ... Flexible Scheduling - Partner with your manager to create your ideal schedule. * Full-time, ...

Guardian Angels

Resident Assistant (NOC .7)

Otsego, MN · On-site

$22.88 - $26.78/hr

... Overnight (NOC) Shift Job ID: 3250 Proudly recognized as a 2026 Star Tribune Top Workplace ... This role assists residents to maintain their own apartments who cannot manage entirely on their ...

Benedictine

Part Time NOC CNA TCU - Sign On Bonus

Duluth, MN · On-site

$20.20 - $24.62/hr

Part Time NOC CNA TCU - Sign On Bonus Job Locations USA-MN-Duluth Campus Name Benedictine Living ... The CNA demonstrates time management and prioritization of tasks. Qualifications * Must be in good ...

Benedictine

Part Time NOC CNA LTC - Sign On Bonus

Duluth, MN · On-site

$20.20 - $24.62/hr

Part Time NOC CNA LTC - Sign On Bonus Job Locations USA-MN-Duluth Campus Name Benedictine Living ... The CNA demonstrates time management and prioritization of tasks. Qualifications * Must be in good ...

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Noc Manager information

See Minnesota salary details

$56.8K

$99.1K

$195.8K

How much do noc manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for noc manager in Minnesota is $99,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,101.00 and $106,878.00 per year, depending on experience, location, and employer.

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are the most commonly searched types of Noc jobs in Minnesota? The most popular types of Noc jobs in Minnesota are:
What are popular job titles related to Noc Manager jobs in Minnesota? For Noc Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Noc Manager jobs in Minnesota look for? The top searched job categories for Noc Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Noc Manager jobs? Cities in Minnesota with the most Noc Manager job openings:
Noc Manager jobs near you
Infographic showing various Noc Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,053 per year, or $47.6 per hour.

NOC Application Assurance Lead - Minnetonka, MN

Q Service LLC

Hopkins, MN • On-site

Full-time

Medical, Life, Retirement

Posted 27 days ago

Job description

Love Your Mondays again!
Join the Future of Connectivity with Metronet!
Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities.
NOC Application Assurance Lead
As a NOC Application Assurance Lead, you will perform 24x7 continuous DC and IT infrastructure monitoring of Metronet's data centers, server systems, and applications; as well as perform administrative tasks such as workload assignment, prioritization and assignments of day-to-day NOC shift member activities. The Technician should have extensive knowledge of commonly used concepts, practices, and procedures within at least one of the above fields. This position will act as the first level of support for NOC Shift team members and the 2nd level escalation for the NOC Management team and our internal Enterprise IT and Technology leaders.
ESSENTIAL JOB FUNCTIONS:
  • Lead a team of NOC technicians during assigned shifts, allocating tickets and tasks based on role and skill set, and following up to ensure timely completion and quality.
  • Operate within a 24x7x365 Operations Center environment, including second and third shifts, weekends, and holidays as required.
  • Monitor ITOM and network management systems for alarms, performance metrics, and customer-reported issues using monitoring tools, email, chat, and phone channels.
  • Direct and coordinate responses to system alerts, outages, degradations, and corrective actions to minimize downtime and improve mean time to resolution (MTTR).
  • Ensure accurate, timely reporting, documentation, and tracking of alarms, incidents, and events, maintaining high standards of urgency and quality.
  • Manage trouble ticket flow, prioritization, ownership, and responsiveness while ensuring documentation standards are met.
  • Communicate outages, events, and status updates to internal Metronet teams, leadership, vendors, and service providers, coordinating resolution efforts as needed.
  • Effectively escalate critical network incidents to appropriate stakeholders and support coordinated response and resolution.
  • Develop and maintain comprehensive shift documentation, including incident reports, troubleshooting actions, and system status updates.
  • Train and mentor new and existing team members on tools, processes, and responsibilities.
  • Perform contact center duties in a high-volume environment and complete additional tasks as assigned by NOC management.
  • Other job-related duties as requested

JOB QUALIFICATIONS AND REQUIREMENTS:
  • Associate's or Bachelor's degree in a technical field and/or equivalent technical training.
  • 4-7 years of experience in the IT, network, and/or data center industry, including experience leading teams supporting physical and virtual server infrastructure, cloud, networking, and data center technologies.
  • Extensive knowledge of IT infrastructure (servers, storage, virtualization, operating systems, and applications), with strong troubleshooting skills and the ability to drive remediation efforts.
  • Working knowledge of data center infrastructure and operations.
  • Proficiency with IT Operations Management (ITOM), network monitoring, and observability tools (e.g., Grafana, Dynatrace, SolarWinds, Nagios), as well as ticketing systems.
  • Extensive understanding of ITOM best practices, with the ability to educate, coach, and train team members.
  • Demonstrated leadership experience, including workload distribution, task oversight, and quality assurance.
  • Strong analytical, customer service, and conflict-resolution skills, with the ability to work under pressure and make sound decisions.
  • Excellent organizational, time-management, communication, and computer skills, enabling effective collaboration with technical and non-technical stakeholders.
  • Proven ability to take on complex challenges, assume increasing responsibility, and maintain a professional attitude.
  • Willingness to work as a team and independently.
  • Must be legally authorized to work in the U.S.

Join us and find out what it means to love your career!
At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.
We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.
Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.
Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.
Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
Pay Range - $30.00 - $34.00/hr.
#LI-AF1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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