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No Experience It Helpdesk Jobs (NOW HIRING)

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Doral, FL

Vendor agnostic providing the best document handling solutions in the industry with no dependency ... High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Dallas, TX · On-site

Vendor agnostic providing the best document handling solutions in the industry with no dependency ... High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL ... Experience supporting the following: expert with Windows, exposure to Windows server technology ...

Tecta America

IT Help Desk

Rosemont, IL · On-site

$80K - $90K/yr

... IT Helpdesk. This is a high-profile position that will oversee 1500+ devices. Bilingual Spanish ... Extensive experience working in an Active Directory environment * Expert-level knowledge and ...

Prospira America Corporation

IT Intern

Upper Sandusky, OH · On-site

$14.50 - $19.50/hr

What You Will Gain This internship is designed to provide practical experience in: * IT helpdesk ... and end-user support * Computer hardware and software * Network systems * Preventive IT maintenance

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How much do no experience it helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for no experience it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience IT helpdesk job?

No Experience IT Helpdesk jobs are entry-level positions in the information technology field that provide technical support to users and do not require previous work experience in IT. These roles typically involve helping people troubleshoot computer, software, or network issues via phone, email, or chat. Employers often look for candidates with basic computer knowledge, good communication skills, and a willingness to learn. Many companies provide on-the-job training for these positions, making them a great starting point for a career in IT.

What types of training and support can I expect when starting as a no experience IT helpdesk employee?

As a No Experience IT Helpdesk employee, you can typically expect comprehensive onboarding and ongoing training designed to help you build foundational technical skills. Many organizations pair new hires with experienced team members or mentors and provide access to knowledge bases, ticketing systems, and structured courses on common troubleshooting procedures. You'll usually start by resolving simple user issues under supervision before moving on to more complex tasks. Regular feedback sessions and team meetings help you stay on track and learn best practices, making the transition into IT smoother even if you have no prior background.

What are the key skills and qualifications needed to thrive as a no experience IT helpdesk professional, and why are they important?

To succeed as a No Experience IT Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and commonly used software like Microsoft Office is helpful, though on-the-job training is often provided. Strong communication, patience, and a customer-service mindset are essential soft skills for assisting users and resolving issues effectively. These abilities are crucial for ensuring user satisfaction and maintaining efficient IT operations within an organization.

What is the difference between No Experience It Helpdesk vs No Experience Network Support Specialist?

AspectNo Experience It HelpdeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelpdesk support, troubleshooting user issuesNetwork troubleshooting, hardware setup, and support
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure in organizations
Search & Comparison IntentOften searched by entry-level job seekersCompared for roles involving network support

Both roles are entry-level IT positions requiring basic certifications and involve troubleshooting. The Helpdesk role focuses on user support and software issues, while Network Support Specialists handle network infrastructure. The choice depends on your interest in user support versus network management.

What cities are hiring for No Experience It Helpdesk jobs?

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What are the most commonly searched types of It Helpdesk jobs?

The most popular types of It Helpdesk jobs are:

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No Experience It Helpdesk jobs near you

IT Tier 1 Helpdesk Technician

HIGHLAND MEADOWS CHRISTIAN CHURCH

Grapevine, TX • On-site

Other

Posted 13 days ago

Key responsibilities

  • Respond to IT helpdesk tickets by logging, tracking, and providing troubleshooting support for hardware, software, and network issues.

  • Diagnose technical issues and escalate complex problems to appropriate IT staff as needed.

  • Assist with onboarding new employees and conduct training sessions on computer systems and applications.

Job description

Campus: Compass Center
Department: Information Technology
Report: IT Director
Status: Non-exempt, Part-time
Supervisory Role: No
Date Updated: 8/20/2026
Objective:
The IT Tier 1 Helpdesk Technician will serve as the first point of contact for the IT Helpdesk, providing support for computer hardware, applications, and systems at Compass Church.
Essential Job Functions:
  • Respond to IT helpdesk tickets, logging and tracking issues in the helpdesk system.
  • Serve as the initial point of contact for tickets, providing troubleshooting and technical assistance to resolve hardware, software, and network issues promptly.
  • Diagnose and escalate complex technical issues to appropriate IT staff as needed.
  • Participate in an on-call rotation for support, responding to and resolving critical IT issues promptly.
  • Conduct training sessions for staff on the use of computer systems and applications.
  • Assist with onboarding process for new employees, ensuring they are set up with necessary technology and access.
  • Maintain and update technical and operational documentation.
  • Assist with maintaining IT inventory, software licenses, and IT system license counts.
  • Participate in ongoing IT initiatives to improve overall system performance and user experience.
  • Undertake additional duties or projects as assigned and provide support for various IT projects as required.

Work Schedule:
Part-time, 29 hours per week. Regular office hours Monday-Friday, with participation in an on-call rotation and occasional weekend availability required.
Qualifications:
  • Education & Certifications:
    • A high school diploma or equivalent is required.
    • Associate degree in Information Technology, Computer Science, or a related field preferred.
    • Relevant IT certifications, such as CompTIA A+, are advantageous.
  • Experience:
    • At least 2 years of experience in a technology support role is preferred.
    • Experience with Apple device management using Mosyle and Windows device management using Intune/Active Directory is a plus.
  • Technical Skills:
    • Strong working knowledge of computer systems, hardware, and software, with experience in macOS (preferred) and Windows.
    • Proficiency in Microsoft 365 and basic IT support tools.
  • Soft Skills:
    • Excellent problem-solving, analytical, teamwork, and customer service skills.
    • Effective verbal and written communication skills with the ability to prioritize tasks and follow up with users.
    • Eagerness to learn, grow, and develop new skills and technologies.
  • Physical Requirements:
    • Ability to lift up to 50 pounds and sit or stand for extended periods.

Requirements of Compass Staff:
  • Must have a servant's heart for ministry, serving with a positive attitude and spirit.
  • Must be of moral and spiritual integrity in all areas of your walk and life.
  • Every staff member is expected to fully engage in the ministry of the church. This includes attending a weekend service and tithing.

We consider ministry readiness, and an individual's capacity to represent Compass Church's beliefs, during the selection process for all positions.
Each member of the Compass Church team takes a "how can I help" approach to ministry. While each team member has individual areas of responsibility, collaboration and support permeate our culture. There is no task below a team member at Compass. If we see something that needs to be done, we do it!
All applicants MUST apply at compass.church/employment.

Apply