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No Experience Customer Service Jobs in Springfield, MA

SNI USA Inc

Customer Service Representative

Enfield, CT · On-site

$19 - $21.50/hr

Customer Service Representative We are seeking an entry-level Customer Service Representative to ... No prior direct mail or industry-specific software experience required; training is provided.

Circle K

Customer Service Representative

South Deerfield, MA · On-site

$16.75 - $23/hr

... look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

Circle K

Customer Service Representative

Deerfield, MA · On-site

$15 - $20.50/hr

... look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental ... Retail and customer service experience * Sales associate or cashiering experience * High school ...

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All JobsCustomer Service JobsNo Experience Customer Service JobsNo Experience Customer Service Jobs in Springfield, MA

No Experience Customer Service information

See Springfield, MA salary details

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How much do no experience customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for no experience customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a no experience customer service job?

A No Experience Customer Service job is an entry-level role where you assist customers with their inquiries, complaints, or requests, often over the phone, via email, or in person. These positions typically require strong communication and problem-solving skills rather than prior customer service experience. Many companies provide on-the-job training to help new employees learn how to handle customer interactions effectively. It's a great starting point for anyone looking to develop professional skills and gain work experience.

What are the key skills and qualifications needed to thrive in the no experience customer service position, and why are they important?

To thrive as a No Experience Customer Service representative, strong communication abilities, willingness to learn, and a positive attitude are essential, with no formal education or prior experience typically required. Basic familiarity with computers, standard office software, or customer relationship management (CRM) systems is often beneficial but usually taught on the job. Soft skills like patience, active listening, and adaptability help candidates excel when addressing customer needs and working within a team. These qualities are crucial for building rapport with customers and consistently providing high-quality service in a fast-paced environment.

What types of training and support are provided to new hires in no experience customer service roles?

Most employers provide comprehensive training for no experience customer service positions, ensuring you learn the necessary communication techniques, product knowledge, and system navigation skills. Training may take place in a classroom, online, or through mentorship with experienced team members. You’ll often receive ongoing support, regular feedback, and opportunities to ask questions as you progress. This structure helps build your confidence and sets you up for success, even if you’re starting with no prior customer service background.

What are the most commonly searched types of Customer Service jobs in Springfield, MA?

The most popular types of Customer Service jobs in Springfield, MA are:

What are popular job titles related to No Experience Customer Service jobs in Springfield, MA?

For No Experience Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching No Experience Customer Service jobs in Springfield, MA look for?

The top searched job categories for No Experience Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for No Experience Customer Service jobs?

Cities near Springfield, MA with the most No Experience Customer Service job openings:

No Experience Customer Service jobs near you
Infographic showing various No Experience Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Representative

City of Springfield

Springfield, MA • On-site

$49K/yr

Full-time

Posted 27 days ago

City Of Springfield (Missouri) rating

7.5

Company rating: 7.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

549th of 857 rated public administrative organizations

Job description

Position Purpose/Summary Responsible for ensuring correct cash collections and disbursements within the Collections Department. Work is performed under the supervision of the Treasurer. No supervision is exercised over other employees.

Essential Functions Collects payments and answers questions from the public via the window. Responds to collection inquiries via the telephone. Prepares and researches refunds because of overages on taxes.

Processes customer payments received in the mail or through lock box. Helps other departments as needed. Knowledge, Skills, and Abilities Ability to use basic computer software and Microsoft Office Suite.

Ability to communicate with customer on a professional level. Ability to keep accurate records and back-up to enforce solutions to problems. Basic math skills.

Education and Experience High school diploma or equivalent. One year of previous customer service experience.

What City Of Springfield (Missouri) employees say

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