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Nmci Support Jobs (NOW HIRING)

SMX is seeking a mid-level IT Specialist to provide NMCI support for our NAWCAD customer in Lakehurst, NJ. Essential Duties & Responsibilities * Create and maintain customer relations ensuring the ...

NMCI Representative

Patuxent River, MD · On-site

$17 - $22/hr

The NMCI Representative provides day-to-day IT support for system engineers, software developers, and program management personnel within the Systems & Software Engineering Department. This position ...

SMX is seeking a mid-level IT Specialist to provide NMCI support for our NAWCAD customer in Lakehurst, NJ. Essential Duties & Responsibilities * Create and maintain customer relations ensuring the ...

NMCI Representative

Patuxent River, MD · On-site

$17 - $22/hr

The NMCI Representative provides day-to-day IT support for system engineers, software developers, and program management personnel within the Systems & Software Engineering Department. This position ...

NMCI Representative

Patuxent River, MD · On-site

$17 - $22/hr

The NMCI Representative provides day-to-day IT support for system engineers, software developers, and program management personnel within the Systems & Software Engineering Department. This position ...

SMX is seeking a mid-level NMCI POC in support of our NAWCAD customer at the Patuxent River Naval Air Station. Essential Duties & Responsibilities * Create and maintain customer relations ensuring ...

SMX is seeking a mid-level NMCI POC in support of our NAWCAD customer at the Patuxent River Naval Air Station. Essential Duties & Responsibilities * Create and maintain customer relations ensuring ...

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Nmci Support information

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How much do nmci support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for nmci support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is NMCI Support?

NMCI Support refers to the assistance provided for the Navy/Marine Corps Intranet (NMCI), which is the primary IT network used by the U.S. Navy and Marine Corps. Support personnel help users with issues related to network access, hardware, software, security compliance, and troubleshooting technical problems. Their goal is to ensure that all users can securely and efficiently access the resources and services they need to perform their duties. NMCI Support may be delivered via help desks, onsite technicians, or remote support channels.

What are the key skills and qualifications needed to thrive as an NMCI Support specialist?

To excel as an NMCI Support specialist, you need a strong background in IT support, troubleshooting, and knowledge of networking concepts, often supported by a relevant degree or certifications such as CompTIA Security+ or Network+. Familiarity with Navy Marine Corps Intranet (NMCI) systems, ticketing platforms like Remedy, and DoD security protocols is typically required. Excellent problem-solving abilities, customer service orientation, and effective communication are vital soft skills in this role. These skills are crucial for maintaining secure, efficient network operations and ensuring end-user satisfaction within a mission-critical government environment.

What are some common challenges faced by NMCI Support staff, and how can they be addressed?

NMCI Support staff often encounter challenges such as troubleshooting complex network issues, managing user access requests, and ensuring compliance with strict security protocols. These tasks require strong problem-solving skills, attention to detail, and effective communication with both technical teams and end-users. Staying updated on NMCI policies and regularly participating in training helps address these challenges, while working collaboratively with colleagues ensures efficient resolution of issues and continuous improvement in service delivery.

What is the difference between Nmci Support vs Network Operations Center (NOC) Technician?

AspectNmci SupportNetwork Operations Center (NOC) Technician
Required CertificationsSecurity+, CompTIA Network+Security+, CompTIA Network+
Work EnvironmentSupport for military and government networks, often in secure facilitiesMonitoring and maintaining network infrastructure in data centers or control rooms
Employer & Industry UsagePrimarily government and defense contractorsTelecommunications, ISPs, and large enterprise networks

Both Nmci Support and NOC Technicians require similar certifications and work in network support roles. Nmci Support focuses on supporting military and government networks, often within secure environments, while NOC Technicians monitor and maintain commercial network infrastructure. The roles overlap in skills but differ mainly in the work setting and specific employer focus.

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Infographic showing various Nmci Support job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

NMCI/NGEN Support Administrator

Panama City, FL • On-site

AERMOR LLC
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Location: Panama City Beach, FL
Job Type: Full-Time
Security Clearance: Secret
AERMOR is hiring NMCI/NGEN Support Administrators to provide comprehensive support for Navy Marine Corps Intranet (NMCI) and Next Generation Enterprise Network (NGEN) services. This role involves interfacing with NAVSEA, processing orders and modifications, troubleshooting hardware and software issues, and ensuring compliance with cybersecurity policies. The specialist will also act as a liaison between Naval Surface Warfare Center Panama City Division (NSWC PCD) and NMCI/NGEN Base Operations, supporting end-users in IT-related concerns.
Key Responsibilities:
  • Operate the NMCI Enterprise Tool (NET) for order processing and management
  • Interface with NAVSEA and NMCI/NGEN Contractors to process and track orders.
  • Analyze user needs for new and existing hardware, software, and services, researching solutions and providing recommendations.
  • Troubleshoot NMCI/NGEN hardware, network, and software issues, including classified end-user machines.
  • Maintain databases for classified users and machine administrators.
  • Develop and maintain action and response logs.
  • Notify Points of Contact (POCs) of due dates for orders and modifications.
  • Schedule and coordinate hardware, software, and service changes via Move, Add, or Change (MAC) requests.
  • Submit and track Information Technology Procurement Requests (ITPRs).
  • Submit NMCI/NGEN and Flank Speed account creation requests, verifying Cybersecurity Awareness training and System Authorization Access Requests (SAARs).
  • Support end-users as a Trusted Agent with Cryptographic Log On (CLO) issues.
  • Review SAARs in the Enterprise Data Warehouse (EDW) within two business days.
  • Act as the Activity Customer Technical Representative (ACTR), supporting end-users in resolving IT issues via NESD.
  • Provide technical support for NMCI/NGEN Standard, Science and Technology (S&T), and classified end-user machines.
  • Support NSWC PCD conference rooms and maintain e-mail distribution lists.
  • Provide assistance with Hot Spot devices, smartphones, and other IT-related devices.
  • Create and maintain groups for the Global Address Listing (GAL) and security groups using government-provided utilities.
  • Submit work orders for NMCI/NGEN issues, including CLIN 27 (Server) concerns.
  • Develop and submit Statements of Objectives (SOO) for unpriced contract line items (CLINs).
  • Maintain proficiency in Nautilus Virtual Desktop (NVD) and Flank Speed, providing technical support as needed.
  • Provide technical support for civilian new hire briefings.
  • Stay updated with NMCI/NGEN ordering and support tools.

Required Qualifications:
  • Must have 3+ years of experience and SEC+ certification or equivalent.
  • Proficiency in Microsoft Office, Microsoft Teams, Microsoft SharePoint, Adobe Reader and Pro, Alloy Navigator, and ServiceNow.
  • Preferred experience with NMCI NET.
  • Strong analytical and problem-solving skills.
  • Excellent communication and technical documentation skills.

AERMOR logo

About AERMOR

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

Virginia Beach, VA, US

Year founded

2010

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