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Ninjaone Jobs (NOW HIRING)

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Creative Director

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role NinjaOne is building something rare... A brand that actually earns attention in one of the noisiest markets in tech. We need a Creative Director who gets that, and wants to own it.

NinjaOne

Product Manager - Endpoint Management

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also collaborate closely with other Product Managers to ensure NinjaOne continues to lead the market in how modern endpoint management platforms are designed, used, and evolved. If you enjoy ...

NinjaOne

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also collaborate closely with other Product Managers to ensure NinjaOne continues to lead the market in how modern endpoint management platforms are designed, used, and evolved. If you enjoy ...

NinjaOne

Patching | Senior Software Engineer, Java

New York, NY · On-site +1

$136K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing our IT Operations product suite by designing and implementing scalable solutions and platform ...

NinjaOne

Account Executive, SMB

Austin, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NinjaOne AEs spend 100% of their time engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and closing revenue. No prospecting , as we leave ...

NinjaOne

Senior Software Engineer, Java

NC · On-site +1

$150K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Senior Software Engineer on the NinjaOne team, contributing to our IT Operations product suite, designing and implementing scalable new solutions and product improvements.

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...

Ninjaone

Customer Success Manager, Channel

Austin, TX · On-site

$150K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Consistently meet and maintain your relationship with NinjaOne channel partners and customers * Drive Net dollar Retention through cross-sell upsell activities * Manage communications and employ ...

NinjaOne

$119K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing our IT Operations product suite by designing and implementing scalable solutions and platform ...

NinjaOne

Enterprise Account Executive, Federal

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role NinjaOne is rapidly expanding into the Public Sector, and we're looking for a sharp, strategic, and mission-driven Enterprise Account Executive, Federal to accelerate our growth across ...

NinjaOne

Product Manager - Endpoint Management

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also collaborate closely with other Product Managers to ensure NinjaOne continues to lead the market in how modern endpoint management platforms are designed, used, and evolved. If you enjoy ...

NinjaOne

Account Executive, SMB

Austin, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NinjaOne AEs spend 100% of their time engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and closing revenue. No prospecting , as we leave ...

Ninjaone

Customer Success Manager, LATAM

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · On-site +1

$48K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing ...

NinjaOne

Enterprise Solutions Engineer, Channel

Kansas, KS · On-site +1

$94K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums. * Support the review and alignment of technical content within RFPs and RFIs without owning full proposal ...

New

NinjaOne

$111K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing our IT Operations product suite by designing and implementing scalable solutions and platform ...

NinjaOne

Enterprise Solutions Engineer, Channel

OH · On-site +1

$103K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums. * Support the review and alignment of technical content within RFPs and RFIs without owning full proposal ...

New

NinjaOne

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll also collaborate closely with other Product Managers to ensure NinjaOne continues to lead the market in how modern endpoint management platforms are designed, used, and evolved. If you enjoy ...

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Showing results 41-60

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Ninjaone information

What is the difference between Ninjaone vs IT Support Specialist?

AspectNinjaoneIT Support Specialist
CertificationsTypically no specific certifications required, but IT certifications are a plusCompTIA A+, Network+, or similar certifications often required
Work EnvironmentManaged service providers, IT departments, remote monitoringCorporate offices, help desks, on-site and remote support
Primary ResponsibilitiesRemote monitoring, management, automation of IT tasksTroubleshooting, user support, hardware/software issues
Industry UsageIT service management, MSPs, tech companiesCorporate IT departments, tech support firms

While Ninjaone focuses on remote IT management and automation, IT Support Specialists handle direct user support and troubleshooting. Both roles require technical knowledge, but Ninjaone is more software and automation-oriented, whereas IT Support Specialists are more customer-facing and hands-on.

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Ninjaone jobs near you
Infographic showing various Ninjaone job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 40% Physical, 8% Hybrid, and 52% Remote job distribution.

Customer Success Manager, SLED

NinjaOne

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

Job description

Description
About the Role
As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll serve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits of NinjaOne's IT management solutions while helping them modernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency.
Your deep understanding of the unique challenges in the public sector, including budget cycles, procurement processes, and compliance requirements, will enable you to act as a strategic advisor. You'll identify cross-sell and up-sell opportunities, drive product adoption, and support agencies and institutions in maximizing their technology investments.
This role requires a strong background in SLED account management, public sector IT solutions selling, and customer success, with a proven track record of managing complex sales cycles within government and education organizations.
Location: Hybrid in-office (Tampa, FL or Austin, TX) - 4 days per week (Mon, Tues, Thurs, & Fri)
What You'll Be Doing
  • SLED Account Growth & Retention: Manage a portfolio of state, local government, and education clients, identifying opportunities to expand partnerships and support their evolving IT needs.

  • Public Sector Advisory: Act as a trusted advisor to government IT leaders, school districts, and higher education institutions, helping them navigate budget constraints, procurement processes, and regulatory compliance.

  • Cross-Sell & Up-Sell Strategy: Identify opportunities to expand NinjaOne's presence within public sector organizations by aligning our RMM, endpoint management, cybersecurity, and automation solutions with their strategic IT initiatives.

  • Consultative Selling: Understand the specific challenges of SLED IT environments, including legacy system modernization, cybersecurity mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

  • Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials, ensuring they stay engaged and informed on best practices, new features, and funding strategies.

  • Government Procurement & Contracts: Work closely with NinjaOne's legal and finance teams to navigate RFPs, cooperative purchasing agreements, and public sector buying contracts.

  • Forecasting & Reporting: Utilize Salesforce to track opportunities, forecast revenue, and manage customer engagement, ensuring alignment with public sector sales cycles and budget planning periods.

  • Market Intelligence: Stay up to date on SLED technology trends, government initiatives, and education IT funding sources to position NinjaOne as a strategic technology partner.

About You
  • Public Sector Experience: You have a proven track record of selling IT solutions to state & local governments or education institutions, with a strong understanding of government procurement processes, budget cycles, and compliance regulations.

  • Proven Sales & Growth Track Record: You have successfully expanded accounts in SLED markets, identified upsell/cross-sell opportunities, and helped organizations modernize their IT operations.

  • Consultative Approach: You excel at understanding government and education IT needs and aligning technology solutions to drive efficiency, security, and compliance.

  • Exceptional Communication & Relationship Management: You can engage effectively with public sector IT leaders, procurement officials, and education administrators, translating complex IT challenges into business value discussions.

  • Problem-Solver: You proactively address funding challenges, security concerns, and modernization roadblocks, helping agencies and institutions stay on track with their IT transformation goals.

  • IT Industry Knowledge: Familiarity with public sector IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA), and funding sources (E-Rate, CARES, ARPA, state/local grants) is a strong plus.

  • Bachelor's Degree (Preferred): Or equivalent experience in IT, Public Administration, Business, or a related field.

  • Proficiency in Salesforce & CRM Best Practices.

  • If you're passionate about helping state, local, and education organizations modernize their IT infrastructure and enhance service delivery, we'd love to hear from you!

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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