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Ninjaone Jobs in Florida (NOW HIRING)

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Creative Director

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role NinjaOne is building something rare... A brand that actually earns attention in one of the noisiest markets in tech. We need a Creative Director who gets that, and wants to own it.

NinjaOne

Creative Director

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role NinjaOne is building something rare... A brand that actually earns attention in one of the noisiest markets in tech. We need a Creative Director who gets that, and wants to own it.

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You'll ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · On-site +1

$48K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · On-site +1

$48K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy ...

NinjaOne

Senior Software Engineer, Kotlin | MDM

Tampa, FL · On-site

$140 - $220/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

NinjaOne is built on Java, Kotlin, Golang, C++, and Postgres; supporting millions of user endpoints and running as a scalable cloud service across microservices on AWS. Knowing large-scale datastore ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...

NinjaOne

Creative Director

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role NinjaOne is building something rare... A brand that actually earns attention in one of the noisiest markets in tech. We need a Creative Director who gets that, and wants to own it.

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Sales Manager, Customer Base

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...

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Ninjaone information

What is the difference between Ninjaone vs IT Support Specialist?

AspectNinjaoneIT Support Specialist
CertificationsTypically no specific certifications required, but IT certifications are a plusCompTIA A+, Network+, or similar certifications often required
Work EnvironmentManaged service providers, IT departments, remote monitoringCorporate offices, help desks, on-site and remote support
Primary ResponsibilitiesRemote monitoring, management, automation of IT tasksTroubleshooting, user support, hardware/software issues
Industry UsageIT service management, MSPs, tech companiesCorporate IT departments, tech support firms

While Ninjaone focuses on remote IT management and automation, IT Support Specialists handle direct user support and troubleshooting. Both roles require technical knowledge, but Ninjaone is more software and automation-oriented, whereas IT Support Specialists are more customer-facing and hands-on.

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For Ninjaone jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ninjaone jobs in Florida look for?

The top searched job categories for Ninjaone jobs in Florida are:

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Cities in Florida with the most Ninjaone job openings:

Ninjaone jobs near you
Infographic showing various Ninjaone job openings in Florida as of August 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 41% Physical, 8% Hybrid, and 51% Remote job distribution.

Customer Success Manager, SLED

NinjaOne

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

About the Role 
As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You’ll serve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits of NinjaOne’s IT management solutions while helping them modernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency. 
Your deep understanding of the unique challenges in the public sector, including budget cycles, procurement processes, and compliance requirements, will enable you to act as a strategic advisor. You’ll identify cross-sell and up-sell opportunities, drive product adoption, and support agencies and institutions in maximizing their technology investments. 
This role requires a strong background in SLED account management, public sector IT solutions selling, and customer success, with a proven track record of managing complex sales cycles within government and education organizations. 
  
Location: Hybrid in-office (Tampa, FL or Austin, TX) – 4 days per week (Mon, Tues, Thurs, & Fri) 
  
What You’ll Be Doing 
  • SLED Account Growth & Retention: Manage a portfolio of state, local government, and education clients, identifying opportunities to expand partnerships and support their evolving IT needs. 
  • Public Sector Advisory: Act as a trusted advisor to government IT leaders, school districts, and higher education institutions, helping them navigate budget constraints, procurement processes, and regulatory compliance. 
  • Cross-Sell & Up-Sell Strategy: Identify opportunities to expand NinjaOne’s presence within public sector organizations by aligning our RMM, endpoint management, cybersecurity, and automation solutions with their strategic IT initiatives. 
  • Consultative Selling: Understand the specific challenges of SLED IT environments, including legacy system modernization, cybersecurity mandates, and remote workforce enablement, to position NinjaOne as the ideal solution. 
  • Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials, ensuring they stay engaged and informed on best practices, new features, and funding strategies. 
  • Government Procurement & Contracts: Work closely with NinjaOne’s legal and finance teams to navigate RFPs, cooperative purchasing agreements, and public sector buying contracts. 
  • Forecasting & Reporting: Utilize Salesforce to track opportunities, forecast revenue, and manage customer engagement, ensuring alignment with public sector sales cycles and budget planning periods. 
  • Market Intelligence: Stay up to date on SLED technology trends, government initiatives, and education IT funding sources to position NinjaOne as a strategic technology partner. 
  
About You 
  • Public Sector Experience: You have a proven track record of selling IT solutions to state & local governments or education institutions, with a strong understanding of government procurement processes, budget cycles, and compliance regulations. 
  • Proven Sales & Growth Track Record: You have successfully expanded accounts in SLED markets, identified upsell/cross-sell opportunities, and helped organizations modernize their IT operations. 
  • Consultative Approach: You excel at understanding government and education IT needs and aligning technology solutions to drive efficiency, security, and compliance. 
  • Exceptional Communication & Relationship Management: You can engage effectively with public sector IT leaders, procurement officials, and education administrators, translating complex IT challenges into business value discussions. 
  • Problem-Solver: You proactively address funding challenges, security concerns, and modernization roadblocks, helping agencies and institutions stay on track with their IT transformation goals. 
  • IT Industry Knowledge: Familiarity with public sector IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA), and funding sources (E-Rate, CARES, ARPA, state/local grants) is a strong plus. 
  • Bachelor’s Degree (Preferred): Or equivalent experience in IT, Public Administration, Business, or a related field. 
  • Proficiency in Salesforce & CRM Best Practices. 
  • If you’re passionate about helping state, local, and education organizations modernize their IT infrastructure and enhance service delivery, we’d love to hear from you! 
About us 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.  
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.  
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
  
What You’ll Love  
  
We are a collaborative, kind, and curious community.  
We honor your flexibility needs with full-time work that is hybrid remote. 
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunities for growth and advancement. 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
  
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
  
#LI-SC1 
#LI-Hybrid 
#BI-Hybrid 
  
  

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