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Night Shift Remote Operations Manager Jobs in Minnesota

Job Title Sr. Manager, AI Lead - Semantic Layer - Remote Requisition Number R7755 Sr. Manager, AI ... Establish a scalable semantic layer that enables reuse across analytics, AI, and operational use ...

Sales Manager (Open to Remote)

Wayzata, MN · On-site +1

$97K - $120K/yr

Job Purpose and Impact The Sales Manager (Open to Remote), will help build and maintain strong ... Work cross-functionally with Marketing, R&D, Operations, and Sales teams to develop market ...

Job Purpose and Impact The Sales Manager (Open to Remote), will help build and maintain strong ... Work cross-functionally with Marketing, R&D, Operations, and Sales teams to develop market ...

Job Purpose and Impact The Sales Manager (Open to Remote), will help build and maintain strong ... Work cross-functionally with Marketing, R&D, Operations, and Sales teams to develop market ...

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Data Entry & Document Management Business Records Management Records Support with reports ... Liaising with Sales and Operations, Customer Service and Admin teams * Attend online meetings and ...

New

Purpose of the Portfolio Revenue Manager position In this remote Portfolio Revenue Manager role ... on any night for friends and family. * The Pay: The starting base pay range for this role is ...

The Senior Manager is responsible for a managing a shift composed of CSIRT analysts that are ... Lead Incident Response Operations: Direct all phases of the incident response lifecycle, including ...

Cost Accounting Manager

Minneapolis, MN · Remote

$99K - $128K/yr

Cost Accounting Manager (99% Remote) Location: Remote (Monthly onsite required in Winona, MN ... Hands-on role with ownership of core accounting and operational processes * Exposure to ERP systems ...

Showing results 41-60

Night Shift Remote Operations Manager information

What does a night shift remote operations manager do?

A Night Shift Remote Operations Manager oversees and coordinates the activities of a team or department outside of regular business hours, typically during nighttime. This role involves monitoring operations remotely, resolving issues as they arise, ensuring productivity standards are met, and communicating with day shift managers for seamless handovers. They are responsible for maintaining workflows, managing staff performance, and handling emergencies or escalations that occur during the night shift. Their goal is to ensure business continuity and operational efficiency even when most of the company is offline.

What are the key skills and qualifications needed to thrive as a night shift remote operations manager?

To thrive as a Night Shift Remote Operations Manager, you need strong leadership abilities, operational oversight, and experience in managing distributed teams, often supported by a bachelor’s degree in business or a related field. Familiarity with remote collaboration tools, workflow management systems, and incident response platforms is typically required. Excellent communication, problem-solving skills, and the ability to make decisions under pressure help set top performers apart. These competencies ensure smooth overnight operations, rapid issue resolution, and effective coordination across time zones.

What are the main challenges faced by a night shift remote operations manager, and how can they be addressed?

As a Night Shift Remote Operations Manager, one of the primary challenges is ensuring seamless communication and coordination across time zones when most of the team or stakeholders may be offline. Additionally, handling urgent issues independently and maintaining productivity during non-traditional hours can be demanding. To address these challenges, it's important to implement clear protocols for after-hours incidents, utilize robust digital communication tools, and foster a strong sense of accountability among the night shift team. Regular check-ins with day shift managers and thorough handover documentation also help ensure smooth operations.

What is the difference between Night Shift Remote Operations Manager vs Night Shift Remote Operations Supervisor?

AspectNight Shift Remote Operations ManagerNight Shift Remote Operations Supervisor
CredentialsTypically requires a bachelor's degree in operations, management, or related field; certifications like PMP are commonUsually requires similar educational background; certifications are less common but may include operational or supervisory courses
Work EnvironmentOversees remote teams during night shifts, manages operations, and ensures efficiencySupervises night shift staff, monitors daily activities, and enforces policies remotely
Employer & Industry UsageUsed in logistics, manufacturing, and customer service industries with remote teamsCommon in call centers, IT support, and logistics sectors with remote night operations

The Night Shift Remote Operations Manager focuses on strategic oversight and overall management of remote night shift teams, while the Night Shift Remote Operations Supervisor handles daily supervision and direct team oversight. Both roles require similar credentials and work environments but differ in scope and responsibilities.

What are popular job titles related to Night Shift Remote Operations Manager jobs in Minnesota?

For Night Shift Remote Operations Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Night Shift Remote Operations Manager jobs in Minnesota look for?

The top searched job categories for Night Shift Remote Operations Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Night Shift Remote Operations Manager jobs?

Cities in Minnesota with the most Night Shift Remote Operations Manager job openings:

Advanced Brokerage Operations Professional, Licensed (Remote)

Thrivent

Minneapolis, MN • On-site, Remote

$22.92 - $31.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

This position is accountable for answering incoming phone calls and processing new account documents, maintenance requests, transfers and distributions. This includes analyzing and processing non-routine and/or complex new business and service transactions (including "not in good order" items). Position will also make outbound calls as required. Ensures service-related activities are performed quickly, accurately, cost-effectively and in compliance with internal service and state and federal regulatory standards. Provides support in the development of policies/procedures and quality assessments. This position focuses on using job or technical knowledge and skills to serve customers effectively. Willingly cooperates and works collaboratively to accomplish department objectives.
Job Duties and Responsibilities
  • Provide services as part of a brokerage operations functional team. This includes answering member and field phone calls, assisting other team members, managing workflow, flexing to provide functional coverage and collaborating with other service teams.
  • Maintain a thorough understanding of brokerage operations products, services and affiliated systems including the NFS and Thrivent systems and applicable operational policies and procedures.
  • Build and maintain a high quality and professional working relationship with all field professionals, clearing firm and internal business units.
  • Analyze, approve and provide high quality and timely service assuring strong member and field satisfaction and achieving and exceeding established service level timeframes.
  • Provide quality customer service by providing detailed, accurate and timely communications to ensure the field and clients have a reasonable understanding of the operational status of the account.
  • Achieve or exceed department quality standards.

Required Job Qualifications
  • High School, 1-2 years related experience
  • Strong written and communication skills
  • Proficient with MS Excel, MS Word, and applicable financial reporting tools.
  • Experience with Envestnet, Wealthscape, Netx360 or related wealth management systems.
  • FINRA Series 7 and 63/65, or 66 required or obtained within 90 days of hire.

Preferred
  • College degree or equivalent work experience in brokerage/advisory environment. 3+ years customer service experience and 2+ years industry experience.

Other Critical Factors
  • Ability to work day and/or evening shifts according to volume forecasts.

Pay Transparency
Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $22.92 - $31.01 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

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