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Night Desk Jobs (NOW HIRING)

EconoLodge

Front Desk - Night Auditor

Pigeon Forge, TN · On-site

$14 - $18.50/hr

We are seeking a reliable, detail-oriented Full-Time Night Auditor/Front Desk Agent to join our team. This position requires a weekly schedule consisting of two Night Audit shifts (11:00 PM - 7:00 AM ...

VP Management

Front Desk /Night Audit

Hurricane, WV · On-site

$12.50 - $16.50/hr

The Front Desk Night Audit position at the Wingate by Wyndham Hurricane WV Hotel is a full-time position in the hospitality/restaurant industry. This position is responsible for ensuring the smooth ...

VP Management

Front Desk /Night Audit

Hurricane, WV · On-site

$12.50 - $16.50/hr

The Front Desk Night Audit position at the Wingate by Wyndham Hurricane WV Hotel is a full-time position in the hospitality/restaurant industry. This position is responsible for ensuring the smooth ...

VP Management

Front Desk /Night Audit

Hurricane, WV · On-site

$12.50 - $16.50/hr

The Front Desk Night Audit position at the Wingate by Wyndham Hurricane WV Hotel is a full-time position in the hospitality/restaurant industry. This position is responsible for ensuring the smooth ...

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Night Desk information

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How much do night desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for night desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a night desk?

Night Desk jobs typically involve working at the front desk or reception area of a facility, such as a hotel, apartment building, or office, during nighttime hours. Responsibilities include greeting visitors, managing check-ins and check-outs, answering phones, handling emergencies, and ensuring the security of the premises. Night Desk staff often work independently and must be vigilant, organized, and able to handle unexpected situations that may arise during the night.

What are the typical responsibilities and challenges faced by someone working at a night desk?

Working at a Night Desk typically involves tasks such as greeting and assisting guests, handling check-ins and check-outs during late hours, managing reservations, and ensuring building security. One of the main challenges in this role is balancing multiple responsibilities independently during quieter shifts, while remaining alert for any emergencies or unexpected situations. The work environment is often quieter than daytime hours, but it requires strong attention to detail, excellent communication skills, and the ability to resolve issues efficiently with limited on-site support.

What are the key skills and qualifications needed to thrive as a night desk clerk, and why are they important?

To thrive as a Night Desk Clerk, you need strong organizational skills, attention to detail, and basic administrative abilities, typically supported by a high school diploma or equivalent. Familiarity with property management software, reservation systems, and basic office equipment is often required. Excellent communication, problem-solving, and customer service skills help you manage guest concerns and maintain a welcoming environment during overnight hours. These competencies are essential for ensuring smooth operations, guest satisfaction, and security when working independently at night.

What is the difference between Night Desk vs Front Desk Clerk?

AspectNight DeskFront Desk Clerk
Work HoursTypically overnight or late-night shiftsDaytime or rotating shifts
Primary ResponsibilitiesMonitoring property, handling late-night guest needs, securityChecking in/out guests, answering inquiries, reservations
Work EnvironmentHotels, motels, 24-hour facilitiesHotels, resorts, customer service settings
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills

The Night Desk and Front Desk Clerk roles share similar credentials and work environments but differ mainly in shift timing and primary duties. Night Desk staff focus on overnight security and monitoring, while Front Desk Clerks handle guest check-ins and inquiries during daytime hours.

What is the best night desk job to have?

The best night desk jobs typically involve roles such as security desk officer, hotel front desk clerk, or hospital receptionist, which require strong communication skills and the ability to work independently during overnight hours. These positions often offer stable schedules, opportunities for advancement, and may require basic computer proficiency and customer service experience.
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What are the most commonly searched types of Desk jobs?

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What states have the most Night Desk jobs?

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Night Desk jobs near you
Infographic showing various Night Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 15% Part Time, 5% Contract, and 3% Nights. Highlights an 100% Physical job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Front Desk Agent - Night Auditor

QUEENSIDE HOSPITALITY LLC

Matteson, IL • On-site

$19 - $21/hr

Full-time

Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • Employee discounts
  • Paid time off
  • 401(k)

NIGHT AUDITOR / FRONT DESK AGENT

Delta Hotels by Marriott & Fairfield Inn & Suites by Marriott | Matteson, Illinois

Department: Front Office / Rooms Division
Reports To: Front Office Manager / General Manager
Position Type: Full-Time / Part-Time
Hourly Rate: $20 per hour
Schedule: Overnight Shift – 11:00 PM–7:00 AM
Availability: Open and Flexible, including weekends and holidays
POSITION SUMMARY

The Night Auditor is responsible for providing professional overnight Front Desk service while completing the hotel's daily financial and operational audit.
This position supports both the Delta Hotels by Marriott and Fairfield Inn & Suites by Marriott properties and requires an associate who is dependable, detail-oriented, trustworthy, comfortable working independently, and capable of making sound decisions during overnight hours.
The Night Auditor serves as the primary overnight point of contact for hotel guests and is responsible for guest check-ins and check-outs, reservations, guest requests, security awareness, financial transactions, overnight reports, and completion of the daily audit.
The successful candidate must be able to balance exceptional Marriott guest service with strong accounting accuracy and attention to detail.
ESSENTIAL RESPONSIBILITIES

OVERNIGHT FRONT DESK OPERATIONS

  • Maintain a professional and welcoming Front Desk presence throughout the overnight shift.
  • Greet and assist guests professionally.
  • Process late-night arrivals and early-morning departures.
  • Complete guest check-in and check-out accurately.
  • Verify reservations, room assignments, identification, and payment information.
  • Respond to guest requests and questions.
  • Assist guests with hotel amenities, services, and local information.
  • Monitor lobby activity and maintain a safe and welcoming environment.
  • Handle guest concerns professionally and escalate issues to management when necessary.
  • Maintain accurate shift logs and overnight documentation.
  • Complete all required Front Desk checklists.
NIGHT AUDIT RESPONSIBILITIES

  • Complete the daily Night Audit accurately and within established deadlines.
  • Review daily hotel revenue and transaction activity.
  • Verify room charges, taxes, fees, payments, and adjustments.
  • Review guest folios for accuracy.
  • Identify discrepancies and research variances.
  • Ensure all transactions are posted to the correct accounts.
  • Run required daily, financial, occupancy, and operational reports.
  • Verify room occupancy and revenue figures.
  • Complete end-of-day procedures in the Property Management System.
  • Ensure the business date is advanced correctly.
  • Balance Front Desk transactions.
  • Review payment and credit-card activity.
  • Complete required audit paperwork and documentation.
  • Communicate significant discrepancies or irregularities to management.
  • Maintain confidentiality of all hotel financial and guest information.
CASHLESS & PAYMENT RESPONSIBILITIES

The hotel operates as a cashless property.
The Night Auditor is responsible for accurately processing approved electronic payment methods and maintaining strict payment-security procedures.
Responsibilities include:
  • Process credit/debit and approved electronic payments accurately.
  • Verify payment authorization as required.
  • Review guest folios and payment activity.
  • Identify and report payment discrepancies.
  • Follow all hotel procedures regarding electronic payment processing.
  • Protect guest payment information.
  • Maintain confidentiality of financial information.
  • Never accept or process unauthorized payment methods.
MARRIOTT BONVOY & GUEST SERVICE

  • Recognize Marriott Bonvoy members according to applicable standards.
  • Assist guests with Bonvoy questions and benefits.
  • Ensure eligible members receive appropriate recognition.
  • Maintain awareness of guest preferences and special requests.
  • Provide professional and personalized service.
  • Anticipate guest needs whenever possible.
  • Maintain a welcoming environment even during overnight hours.
MARRIOTT SERVICE CULTURE

The Night Auditor is expected to maintain Marriott service standards 24 hours a day, including during overnight operations.
The successful candidate will:
  • Welcome every guest professionally.
  • Demonstrate genuine hospitality.
  • Maintain a calm and courteous demeanor.
  • Respond promptly to guest requests.
  • Take ownership of guest concerns.
  • Demonstrate urgency without sacrificing accuracy.
  • Protect guest privacy and confidentiality.
  • Maintain a clean, professional Front Desk and lobby.
  • Represent both Delta Hotels and Fairfield Inn & Suites professionally at all times.
SAFETY & SECURITY

Overnight Front Desk associates play a critical role in hotel safety.
Responsibilities include:
  • Monitor lobby and Front Desk activity.
  • Maintain awareness of individuals entering and exiting the hotel.
  • Follow all hotel security procedures.
  • Protect guest privacy and confidential information.
  • Maintain appropriate control of guest keys and access information.
  • Report suspicious activity immediately.
  • Follow emergency procedures.
  • Respond appropriately to emergency situations.
  • Complete incident reports when required.
  • Contact management or emergency services when appropriate.
  • Conduct overnight property checks when required by hotel procedures.
COMMUNICATION & CROSS-DEPARTMENT SUPPORT

  • Review information from the previous shift.
  • Communicate important guest information to the morning team.
  • Maintain accurate shift logs.
  • Communicate maintenance issues to the appropriate department.
  • Communicate housekeeping concerns and room-status discrepancies.
  • Document guest complaints and operational issues.
  • Ensure all significant overnight events are communicated to management.
MORNING PREPARATION

The Night Auditor is responsible for ensuring the Front Office is prepared for the morning operation.
Responsibilities include:
  • Review the day's arrivals and departures.
  • Prepare necessary reports for the morning team.
  • Identify early arrivals and special requests.
  • Review VIP and Marriott Bonvoy arrivals.
  • Ensure Front Desk supplies are stocked.
  • Ensure lobby and Front Desk areas are clean and organized.
  • Communicate outstanding guest issues to the morning team.
  • Ensure the Front Desk is fully prepared for the morning shift.
PROFESSIONAL STANDARDS

All Night Auditors are expected to:
  • Maintain a clean, polished, and professional appearance.
  • Wear the required uniform according to hotel standards.
  • Maintain proper grooming.
  • Remain alert and engaged throughout the overnight shift.
  • Personal cell phone use is not permitted while working, except when authorized by management.
  • Never sleep or leave the Front Desk unattended without authorization.
  • Maintain guest confidentiality.
  • Maintain a clean and organized Front Desk.
  • Demonstrate professionalism at all times.
  • Follow all Marriott, hotel, company, safety, security, and financial procedures.
REQUIRED QUALIFICATIONS

  • Previous hotel Front Desk experience required.
  • Previous Night Audit experience strongly preferred.
  • Previous Marriott experience preferred.
  • Experience with a hotel Property Management System (PMS) preferred.
  • Strong mathematical and accounting skills.
  • Strong attention to detail.
  • Excellent customer-service skills.
  • Strong written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Ability to handle confidential financial and guest information.
  • Ability to identify and resolve discrepancies.
  • Strong computer skills.
  • Dependable and punctual.
  • Professional appearance and demeanor.
  • Ability to remain alert and productive throughout an overnight shift.
SCHEDULE & AVAILABILITY

Primary schedule: 11:00 PM–7:00 AM

Open and flexible availability is required, including:
  • Overnight shifts
  • Weekends
  • Holidays
  • High-occupancy periods
  • Special events
  • Schedule adjustments based on operational needs
The Night Auditor must be dependable and consistently report to work on time and prepared to complete the overnight audit and Front Desk responsibilities.
COMPENSATION

$20.00 per hour

PERFORMANCE EXPECTATIONS

Success in this position will be measured by:
  • Accurate completion of the Night Audit.
  • Financial and transaction accuracy.
  • Guest satisfaction.
  • Marriott service standards.
  • Check-in and check-out accuracy.
  • Proper payment processing.
  • Accurate guest folios.
  • Timely completion of required reports.
  • Identification and resolution of discrepancies.
  • Overnight security awareness.
  • Front Desk cleanliness and organization.
  • Professional guest interactions.
  • Shift-to-shift communication.
  • Attendance and punctuality.
  • Professional appearance and conduct.
OUR EXPECTATION

The Night Auditor is responsible for protecting the integrity of the hotel's overnight operation while providing exceptional service to guests.
This position requires someone who can work independently, remain alert and professional throughout the night, accurately complete financial procedures, and respond appropriately to guest needs and unexpected situations.
We are looking for a dependable hospitality professional who understands that the overnight shift requires both exceptional guest service and exceptional attention to financial and operational detail.

Every morning, the hotel should be ready for the next business day with accurate financials, clean and organized Front Desk operations, complete reporting, and a seamless transition to the morning team.