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Network Support Jobs in Kansas (NOW HIRING)

The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources.

Local/Wide Area Networks, Networking configuration and maintenance, Plant Operations, and Network Support (1-3 yrs. experience recommended). * Technical Skills: Network (1-3 yrs. experience ...

Network Administrator

Kansas City, KS · On-site

$40 - $45/hr

Understanding Network support priorities and objectives and taking an active role in accomplishing them. * Help level 1/2 resources to address the Network related issues. * Strong understanding of ...

Network Engineer

Olathe, KS · On-site

$100K - $150K/yr

Must Have Technical/Functional Skills • Expert in implementing, and support Cisco ACI (policy ... DNS, DHCP, IPAM, Grid Master, HA • Networking Fundamentals: TCP/IP, BGP, OSPF, VLANs, QoS ...

Under limited supervision, the Network Engineer is accountable for high quality LAN/WAN networks including planning, integration, implementation and support. Provides recommendations and consulting ...

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Network Support information

See Kansas salary details

$13

$23

$33

How much do network support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for network support in Kansas is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $25.29 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Kansas? For Network Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Kansas look for? The top searched job categories for Network Support jobs in Kansas are:
Infographic showing various Network Support job openings in Kansas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $48,936 per year, or $23.5 per hour.

$72K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Network Support AnalystJob Description
We are seeking a Network Support Analyst to join our Enterprise IT Team on-site in Wichita, KS. This is a hands-on, front-line role — you are the eyes, hands, and first response for network, hardware, and end-user issues at the facility, working day to day alongside our Network Analyst and reporting to the IT Manager. Administration and architecture of core infrastructure, cloud platforms, and databases is handled by IT management; this role executes, troubleshoots, and escalates. A successful candidate is comfortable working with both technical and non-technical staff, and around an active production floor.
Company Description
Progressive Alloy and Sunshine Metals—proud members of the Aero Metals Alliance (AMA)—distribute premium aluminum and specialty metals to customers operating globally across the aerospace, defense, space, and semiconductor industries. We serve as fully integrated supply chain partners designed to meet the rigorous demands of leading original equipment manufacturers (OEMs). Our comprehensive service offerings encompass extensive inventory management, state-of-the-art 3-, 4-, and 5-axis CNC machining, waterjet cutting, custom sawing, and the delivery of precision near-net materials.
Job Responsibilities
  • On-site troubleshooting of PCs, network hardware, printing, and general IT equipment across the facility
  • Front-line end-user support for technical and non-technical staff — tickets, walk-ups, and day-to-day requests
  • Day-to-day network monitoring, backups, and alert triage; escalate complex issues to IT management
  • Active Directory and M365 user administration — account provisioning, permissions, and password resets (not architecture or policy)
  • Support and troubleshoot network connectivity for production floor equipment and PLC-connected systems
  • Telecommunication support: phone, mobile devices, and VOIP
  • Assist with software updates and patch deployment under the direction of IT management
  • Basic familiarity with AWS-hosted infrastructure and database platforms (MySQL, Microsoft SQL, AWS Aurora amp; RDS) sufficient to support and escalate issues — administration is handled by IT management or a third-party vendor
  • Assist with IT projects at other AMA/SMI/PASU locations as needed (occasional travel)
  • Uphold company security standards in daily work and report anomalies to IT management
Required Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in a related field a plus but not required
  • 0-5 years of experience in network, hardware, or IT support — we’re glad to train the right person who has strong fundamentals and a good attitude
  • Excellent communication skills, written and verbal, with the ability to work well with non-technical staff
  • Working knowledge of core networking technologies (TCP/IP, DNS, DHCP, IPSEC, LDAP, etc.)
  • Hands-on experience troubleshooting PCs, network hardware, and peripherals
  • Familiarity with Active Directory and M365 at a user-administration level
  • Familiarity with Meraki firewalls, VPNs, and IPS, or comparable network hardware
  • Comfortable working in and around an active production/manufacturing floor (PPE required)
  • Ability to travel occasionally to other AMA/SMI/PASU locations
  • Ability to manage multiple support requests and projects simultaneously
Desired Qualifications
  • Basic familiarity with AWS (Cloud Practitioner level) — administration not required
  • Basic exposure to relational databases (MySQL and/or Microsoft SQL Server) — enough to support and escalate; day-to-day administration is handled by IT management or a third-party vendor
  • Linux fundamentals (Debian/Ubuntu and/or RedHat/CentOS)
  • Scripting exposure (Bash and/or Python)
  • CompTIA Network+/A+, Cisco CCNA, or AWS Cloud Practitioner — nice to have, not required; hands-on troubleshooting ability matters more to us than certifications
  • Prior experience in a manufacturing or industrial environment
Physical Requirements
Physical demands can include but not limited to:
  • Sitting
  • Standing
  • Use of hands or fingers
  • Kneeling/Crawling/Twisting/Balancing
  • Bending/Climbing
  • Speaking and Listening
  • Close vision (sharp vision at 36 inches or less)
Weights to be lifted:
  • Up to 50 pounds—With assistance and/or of a lifting device
Weights to be pushed/pulled:
  • Up to 50 pounds—With assistance and/or of a lifting device
Benefits:
  • 401(k)
  • 401(k) Matching
  • Tuition Reimbursement
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
Working Conditions
Good working conditions in both office and production-floor environments. Frequent visual and auditory attention is required when working around active production equipment and PLC-connected systems. Requires continuous use of computers and mobile devices to receive, troubleshoot, and document IT requests.