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Network Support Supervisor Jobs (NOW HIRING)

What You Will Do The BDC Support Supervisor is the subject matter expert and is directly ... Continuous partnership with 3PL BDC leadership on BDC network development, special projects and ...

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Network Support Supervisor information

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$67K

$86.9K

$103K

How much do network support supervisor jobs pay per year?

As of Jul 2, 2026, the average yearly pay for network support supervisor in the United States is $86,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is the difference between Network Support Supervisor vs Network Support Technician?

AspectNetwork Support SupervisorNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentSupervisory role overseeing support teamsHands-on technical support and troubleshooting
ResponsibilitiesManaging support staff, coordinating network issuesDiagnosing and fixing network problems
Industry UsageIT departments, managed service providersIT support teams, help desks

The main difference between a Network Support Supervisor and a Network Support Technician lies in their roles. The supervisor oversees support teams, manages network issues, and ensures service quality, while the technician focuses on hands-on troubleshooting and resolving network problems. Both roles require similar certifications and work in similar environments, but the supervisor has additional leadership responsibilities.

More about Network Support Supervisor jobs
What job categories do people searching Network Support Supervisor jobs look for? The top searched job categories for Network Support Supervisor jobs are:
Infographic showing various Network Support Supervisor job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $86,899 per year, or $41.8 per hour.
Technical Support Supervisor

Technical Support Supervisor

Audio Enhancement Inc.

West Jordan, UT โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Be an early applicant


Job description

Description:

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customersโ€™ expectations, and build success through partnership, friendship, and trustโ€”with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, weโ€™re looking for โ€œlifersโ€โ€”members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.


This in-office hourly administrative position provides daily supervision of Audio Enhancementโ€™s Technical Support team in West Jordan, Utah. The role is focused on supporting team performance, maintaining efficient daily operations, and ensuring a positive experience for both customers and team members. This position reports directly to the Manager of Technical Support in Utah.


Duties Include:

  • Supervises all Utah Tech Support agents on a daily basis from 9:30 am. To 6:00 p.m. MDT, with initial training shift being from 8:00 a.m. to 5:00 p.m. MDT.
  • Uses Salesforce and other tools to track and guide team activity and performance
  • Functions as the main point of contact for the Utah Tech Support team.
  • Assists with scheduling and ensuring coverage aligns with support needs
  • Supports onboarding and training of new team members
  • Reviews support tickets for quality and consistency
  • Supports escalation handling and work with leadership on resolutions
  • Takes customer calls or assist with cases as needed
  • Promote a positive, collaborative, and team-focused work environment
Requirements:
  • Previous experience in a technical support role, with at least 1 year of related leadership experience.
  • Familiarity with Salesforce or similar ticketing systems.
  • Ability to coach and support team members in a fast-paced environment Be technically inclined, with an emphasis on audio, video, and networking.
  • Exemplary communication skills in working with internal and external parties.
  • Proven ability to successfully develop and manage positive customer relationships.
  • Able to manage multiple priorities
  • Exemplifies strong organizational skills, including superior levels of writing and editing skills.
  • Professional in character, punctual, reliable, honest, and flexible.

Compensation and Benefits:


Hourly Wages Negotiable based on skill level and experience. Benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, matching 401k, even an exercise room, massage chair, and soda fountain!


To learn more about Audio Enhancement, visit www.AudioEnhancement.com


For quick inquiries, contact hrshared@audioenhancement.com