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Network Support Manager Jobs (NOW HIRING)

2T Consulting

Network Support Engineer

Waukesha, WI

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

WELBRO Building Corporation

NY · On-site

$70 - $100/hr

Log, track, and document incidents and requests in a ticket management system; provide timely ... Support and troubleshoot networking/connectivity issues related to VLANS and switching on the ...

WELBRO Building Corporation

$70 - $100/hr

Log, track, and document incidents and requests in a ticket management system; provide timely ... Support and troubleshoot networking/connectivity issues related to VLANS and switching on the ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and ... Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ...

Osv_a10networks

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer (SF Bay Area Candidates Only) As a Senior Network Engineer, you will ... You will capture and document details and events in the CRM application throughout the solution ...

2T Consulting

Network Support Engineer

Bayside, WI

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

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Network Support Manager information

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$67K

$86.9K

$103K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in the United States is $86,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities are hiring for Network Support Manager jobs?

Cities with the most Network Support Manager job openings:

What are the most commonly searched types of Network Support jobs?

The most popular types of Network Support jobs are:

What states have the most Network Support Manager jobs?

States with the most job openings for Network Support Manager jobs include:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $86,899 per year, or $41.8 per hour.

Network Support Engineer

2T Consulting

River Hills, WI

Full-time

Posted 24 days ago

Key responsibilities

  • Provide onsite support, installation, configuration, troubleshooting, and maintenance of enterprise network infrastructure.

  • Manage and support Cisco routers, switches, SD-WAN environments, and network security devices such as firewalls and Cisco ISE.

  • Monitor network performance, resolve incidents, and perform network upgrades, patching, and hardware replacements.

Job description

We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have strong hands-on expertise in Cisco networking technologies, including routing, switching, SD-WAN, and network security solutions. The candidate will act as the Single Point of Contact (SPOC) and SME for network operations, ensuring network availability, performance, and security across enterprise environments.

Key Responsibilities
  • Provide onsite support for enterprise network infrastructure, including installation, configuration, troubleshooting, and maintenance.
  • Install, configure, and manage Cisco routers and switches.
  • Act as the SME and primary point of contact for network operations and network security activities.
  • Collaborate with the customer network engineering team to design and implement enterprise network strategies.
  • Identify business improvement opportunities and support project delivery in coordination with customer stakeholders.
  • Monitor network performance and resolve incidents, service requests, and operational issues within SLA.
  • Manage LAN environments (Data Center & Branch Offices), including switch configuration changes, code upgrades, and troubleshooting.
  • Manage WAN infrastructure, including routers, ISP connectivity, QoS implementation, configuration changes, and troubleshooting.
  • Administer firewall environments by performing policy updates, NAT configuration, access rule management, routing changes, and application access troubleshooting.
  • Support load balancers through configuration updates, code upgrades, certificate renewals, application deployments, and issue resolution.
  • Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination.
  • Coordinate with ISPs and hardware vendors for incident management and escalations.
  • Deploy, support, and troubleshoot Cisco SD-WAN environments.
  • Manage Cisco Firepower Threat Defense (FTD) firewalls and implement network security best practices.
  • Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement (preferred).
  • Coordinate with remote teams, vendors, and business stakeholders during incident resolution and project implementation.
  • Perform network upgrades, patching, planned maintenance, and hardware replacement activities.
  • Maintain network documentation, topology diagrams, and configuration backups.
  • Ensure compliance with organizational security policies and operational standards.
  • Support firewall hardware replacement and configuration migration activities.
  • Follow ITIL processes, including Incident, Problem, Change, and Service Request Management, and participate in CAB meetings.
Required Skills & Qualifications
  • 10+ years of experience supporting enterprise network infrastructure.
  • Strong hands-on experience with Cisco Routing (OSPF, EIGRP, BGP).
  • Expertise in Cisco Switching technologies.
  • Experience with Cisco SD-WAN deployment and support.
  • Hands-on experience with Cisco Firepower Threat Defense (FTD).
  • Strong understanding of Firewall Policies, NAT, ACLs, VPNs, and Network Security.
  • Experience managing LAN/WAN environments across Data Centers and Branch Offices.
  • Knowledge of Cisco ISE is preferred.
  • Familiarity with Load Balancers and Telecom/VoIP support is an added advantage.
  • Experience working with ITIL processes and enterprise production support environments.
  • Excellent troubleshooting, communication, and stakeholder management skills.

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