ZipRecruiter

Log In

1

Network Support Manager Jobs in Wisconsin (NOW HIRING)

Python IT Solutions INC

Be Seen First

Network Installation/Support Specialist

Milwaukee, WI · On-site

$22/hr

... network systems and possess strong technical skills to support our organization's network ... incident management - Willing to travel and overnight travel sometimes several days. Lodging ...

TEKsystems

Network Engineer

Brookfield, WI · Hybrid

$50 - $60/hr

Manage daily ticket queue support as part of a 4-person rotation * Minimize escalations to Tier 2 through strong troubleshooting and ownership Network Engineering & Modernization * Support enterprise ...

TEKsystems

Network Engineer

Green Bay, WI

$35 - $53/hr

... Maintenance & Support: Manage day-to-day reliability through 24/7 troubleshooting, ticket ... Skills Network engineering, Cisco routers, Cisco switches, python, Firewall Top Skills Details ...

New

TEKsystems

Network Engineer

Green Bay, WI

$35 - $53/hr

... Maintenance & Support: Manage day-to-day reliability through 24/7 troubleshooting, ticket ... Skills Network engineering, Cisco routers, Cisco switches, python, Firewall Top Skills Details ...

New

TEKsystems

Network Engineer

Green Bay, WI

$35 - $53/hr

Security & Access Management * Support firewall configurations and network security processes * Assist with user access control, permissions, and authentication systems * Contribute to maintaining ...

New

next page

Showing results 1-20

All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Wisconsin

Network Support Manager information

See Wisconsin salary details

$67.6K

$87.7K

$104K

How much do network support manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for network support manager in Wisconsin is $87,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $96,400.00 per year, depending on experience, location, and employer.

How does a Network Support Manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a Network Support Manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a Network Support Manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Wisconsin? The most popular types of Network Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Network Support Manager jobs? Cities in Wisconsin with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Wisconsin as of June 2026, with employment types broken down into 2% As Needed, 83% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,712 per year, or $42.2 per hour.
Network Solutions Support Technician

Network Solutions Support Technician

Werner Electric Supply

Appleton, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Werner Electric Supply rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

82nd of 337 rated retail wholesalers

Job description

Be Yourself. Build Your Career. Be Exceptional Together.
At Werner, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.
Job Summary
Responsible for providing first-level technical support for Werner Network Solution's and Managed Services customers. This role supports customer IT and OT environments through remote monitoring, ticket response, basic troubleshooting, documentation, and escalation of issues related to computers, servers, Microsoft 365, networking, remote access, backups, and managed service platforms. The desired candidate will work closely with internal teams, customers, vendors, and field resources to ensure support requests are handled promptly, professionally, and accurately.
Essential Duties:
  • Respond promptly and professionally to customer support requests via phone, email, and ticketing system; communicate clearly to set expectations and provide timely status updates.
  • Use Werner's managed service tools, remote monitoring platforms, and help desk processes to deliver consistent, high-quality customer support.
  • Accurately document customer issues, troubleshooting steps, resolutions, and follow-up actions within the ticketing system.
  • Maintain customer documentation, support records, device inventories, and service-related records.
  • Assist with creating and updating internal help desk guides, customer support materials, training documentation, and standard operating procedures.
  • Troubleshoot and resolve basic workstation, server, Microsoft 365, networking, printing, backup, and remote access issues.
  • Escalate complex or unresolved technical issues to senior engineers or specialized support teams as appropriate.
  • Monitor customer environments for alerts related to device health, backups, security, connectivity, and system performance, and take appropriate action to address issues.
  • Support user and device administration activities, including account setup, password resets, permissions, MFA, basic Active Directory or Microsoft 365 support, device setup, software installation, patching, and basic configuration tasks.
  • Follow established Standard Operating Procedures (SOPs) and security practices to protect customer systems, data, and intellectual property.
  • Identify recurring issues and provide feedback to internal teams to improve support quality, processes, and service delivery.
  • Maintain a foundational understanding of IT and OT environments and demonstrate a willingness to learn industrial networking and plant-floor support concepts.

Required Qualifications
  • Associate's or Bachelor's degree in computer science, information technology, computer information systems, computer networking or other related discipline is required. Equivalent work experience will be considered in lieu of a degree.
  • 1-2 years of experience in IT support or networking is required.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and documentation abilities.
  • Intermediate proficiency with Microsoft Office Suite.
  • Must have and maintain a valid driver's license.
  • Ability to travel regularly through assigned territory. Some overnight travel is required.

Preferred Qualifications
  • Cisco Certified Network Associate (CCNA) certification is preferred.
  • CompTIA certifications
  • Experience within MSP environment

Company Overview
Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."
Employee Benefits
  • Medical, Dental, and Vision Insurance
  • Short & Long-Term Disability Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with company match
  • Paid holidays, vacation, personal, and sick days
  • Pet Insurance
  • Identity Theft Protection
  • Accident Insurance & Critical Illness Coverage
  • Tuition Reimbursement
  • Annual bonuses and merit increases based on performance
  • Employee Assistance Program (EAP)
  • Wellness Programs
  • Employee Resource Groups (ERG)
  • Career Development & Leadership Training
  • Paid Parental Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply