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Network Support Manager Jobs in Wisconsin (NOW HIRING)

Experis

Network Operations Engineer

Brookfield, WI · Remote

As a Network Operations Engineer, you will be part of the Network Support Department supporting ... Experience executing changes within a formal change management process. * Ability to work ...

TEKsystems

Network Engineer

Brookfield, WI · Remote

$30 - $50/hr

Comparable enterprise network technologies ... Previous experience supporting hardware lifecycle management and infrastructure refresh initiatives.

Bonterra

WI · On-site

$80 - $100/hr

Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20 ... About the Role The Manager, Advanced Support Consulting will be leading a team of talented ...

Van De Velde Packaging

WI · On-site

$90 - $150/hr

Oversee endpoint management, network operations, business continuity, disaster recovery, and cybersecurity initiatives. * Ensure a high-quality end-user experience through efficient support services ...

Meta

Data Center Capacity & Network Manager

Papillion, NE · On-site

$162K/yr

Meta is hiring a Data Center Capacity and Support Manager to lead the deployment of hyperscale data centers. This central role leads a team of network engineers and coordinates with partners, vendors ...

Staples, Inc.

WI · On-site

$65 - $90/hr

As a General Manager , you will be collaborative and inclusive in helping our customers while ... Ability to engage with the community and network & support small business customers #MGT #LI-VL1 #J ...

Rosendin Electric, Inc.

WI · On-site

$60 - $80/hr

Responsible for providing project management for new jobsite setups, to include assessing jobsite ... Experience with Cisco network equipment is a plus * Demonstrated success taking direction and ...

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Network Support Manager information

See Wisconsin salary details

$67.6K

$87.7K

$104K

How much do network support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for network support manager in Wisconsin is $87,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $96,400.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Wisconsin?

The most popular types of Network Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Network Support Manager jobs?

Cities in Wisconsin with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $87,712 per year, or $42.2 per hour.

Infrastructure & Technology Support Manager

Little Rapids Corporation

Green Bay, WI • On-site

Full-time

Posted 9 days ago

Job description

THE COMPANY
Little Rapids Corporation (LRC) is a specialty paper manufacturer and converter of paper, film, cotton, and nonwoven materials. The company's headquarters is in Green Bay and is privately held with annual sales of over $200 million and 450 employees at three Wisconsin locations. The business has two divisions that sell a wide variety of products in the healthcare, beauty, flexographic printing, and specialty paper markets. Rapids Green Bay supplies printed film, paper, and nonwovens. Rapids Shawano has three paper machines that manufacture tissue, machine glazed, and wet crepe paper. Graham Professional manufactures and sells one-time use products into the healthcare and beauty markets through a network of national and regional distributors.
With its family ownership dating back to 1947, the company is guided by a strong and positive culture. LRC's purpose is remarkably simple: to bring together all their people's talents and energies to create an outstanding organization that delivers true value to their customers. The four core values of the business are lived out by ownership and top leadership and serve as a guide to all interactions, behavior, expectations, and strategic initiatives. These values are:
  • Care: Take Care of One Another & Always Be Transparent
  • Act: Dream Big, Think Big, Act Big, Create Contagious Energy
  • Learn: Improve Every Day while Being Humble
  • Serve: Do Great Things & Be Easy to Work Wit

Position Summary:
This position is responsible for leading end-user technology services, desktop support operations, technical service delivery, technology adoption, and the associate technology experience across Little Rapids Corporation. This role manages the Technology Support Specialists and serves as the primary operational partner to Systems Administrators.
The Infrastructure & Technology Support Manager serves as the first point of leadership escalation for infrastructure, network, endpoint, and support-related concerns, resolving operational issues prior to escalation to the Director of Technology Enablement. This role partners with and provides triage for the Systems Administrators, while contributing to infrastructure planning, cybersecurity readiness, and technology decisions.
Key Responsibilities:
  • Serve as the direct people manager for Technology Support Specialists, owning performance management, coaching, development planning, and day-to-day work assignment and prioritization for the team.
  • Own the overall Little Rapids' associate technology experience and end-user computing standards.
  • Manage ticket queues, escalations, SLAs, and service delivery performance.
  • Own hardware lifecycle, device standards, deployment, and inventory practices.
  • Serve as first-line triage for infrastructure, network, server, and endpoint issues.
  • Partner with Systems Administrators on deployments, upgrades, and operational readiness.
  • Provide support, usability, and adoption input into infrastructure decisions.
  • Support vulnerability remediation and endpoint cybersecurity efforts.
  • Participate in incident response and technology recovery activities.
  • Maintain support documentation, SOPs, and knowledge management resources.
  • Ensure successful onboarding and technology orientation for new associates.
  • Manage support-related vendors, tools, and service providers.
  • Provide peer-level technical mentorship and knowledge sharing with Systems Administrators.

Objectives:
Associate Technology Experience
  • Deliver a professional, consistent, and responsive support experience across all locations.
  • Improve response time, resolution quality, and associate satisfaction.
  • Promote effective adoption and utilization of technology solutions.

Service Delivery Excellence
  • Establish and monitor support KPIs and service-level performance.
  • Identify recurring issues and drive root-cause resolution.
  • Improve efficiency through process improvement, automation, and standardization.

Infrastructure Partnership
  • Serve as the operational triage and escalation point for infrastructure issues.
  • Participate in on-going system administration when workload requires.
  • Maintain relationships with third-party support organizations to deliver seamless systems to the organization.
  • Provide support-readiness and adoption input for infrastructure changes.
  • Strengthen collaboration between Technology Support and Systems Administration.

Team Development
  • Develop the technical and professional capabilities of support staff.
  • Establish individual development goals and growth opportunities.
  • Strengthen accountability, ownership, and customer-service behaviors.

Results:
  • A high-performing Technology Support organization.
  • Reliable, responsive, and consistent technology support services.
  • Positive associate experiences with technology.
  • Strong partnership between Technology Support and Systems Administration.
  • Reduced escalations and recurring technology issues.
  • Effective support readiness for infrastructure and technology initiatives.
  • Well-developed support staff with clear growth paths.

This is not an exhaustive list of duties or functions and may not necessarily comprise all "essential functions" for purposes of the ADA.
Education, Certifications, and Experience:
  • Bachelor's degree in Information Systems, Information Technology, or related field preferred.
  • 7+ years of progressive technology support, systems administration, or infrastructure experience.
  • 3+ years of leadership, mentorship, or supervisory experience strongly preferred.
  • Experience leading desktop support, end-user technology, or service delivery functions.
  • Experience partnering with infrastructure, systems administration, and cybersecurity teams.
  • Microsoft, ITIL, cybersecurity, or networking certifications preferred.

Key Skills and Competencies:
  • Technology support and service delivery leadership.
  • Strong customer-service orientation and stakeholder partnership.
  • Working knowledge of infrastructure, networking, endpoints, and cybersecurity.
  • Coaching, mentoring, and team development capability.
  • Ability to triage and coordinate technical issues effectively.
  • Strong written and verbal communication at all organizational levels.
  • Continuous improvement and root-cause problem-solving mindset.
  • Ability to organize and prioritize multiple tasks for individuals and groups.
  • Possess valid driver's license and vehicle for travel and transport of equipment between locations.

Physical Requirements:
The ability to work in a normal office and manufacturing environment to include: sitting, standing, or walking for long periods of time; climbing stairs; lifting and moving items weighing up to 50 lbs.; operating various standard office equipment; carrying paper documents/files; reaching; bending; twisting; crawling; speaking on the telephone, etc.
The ability to wear required personal protection gear (i.e. hearing, eye and foot protection as well as other personal protective equipment such as gloves and aprons, etc.); tolerating loud noise (maximum of 95 dB); tolerating extreme heat, cold and dusty environment.
EOE including disability/veteran

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