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Network Support Manager Jobs (NOW HIRING)

Lukos

Network Support Specialist

Tampa, FL · On-site

... management • Assist with architecture and implementation of network and security solutions that ... Support a client base of customers in a service-oriented environment • Ensure services are ...

Sportime Clubs LLC

Network Support

Englewood, NJ · On-site

$30/hr

Ability to comfortably interact with all levels of management. * Ability to support and communicate with end-users at various levels of tech proficiency. * Ability to add hours on as-needed or ...

Point72

Network Support Engineer

Manhattan, NY · On-site

... managing security policies, VPNs, and software upgrades • Administer and troubleshoot enterprise load balancers to ensure application availability • Design, deploy, and support enterprise ...

2T Consulting

Network Support Engineer

Lannon, WI · On-site

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

2T Consulting

Network Support Engineer

Oak Creek, WI · On-site

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115 - $120/hr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers ... You will capture and document details and events in the CRM application throughout the solution ...

2T Consulting

Network Support Engineer

Greenfield, WI · On-site

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

2T Consulting

Network Support Engineer

Milwaukee, WI · On-site

Install, configure, and manage Cisco routers and switches. * Act as the SME and primary point of ... Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement ...

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Network Support Manager information

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$67K

$86.9K

$103K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in the United States is $86,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities are hiring for Network Support Manager jobs?

Cities with the most Network Support Manager job openings:

What are the most commonly searched types of Network Support jobs?

The most popular types of Network Support jobs are:

What states have the most Network Support Manager jobs?

States with the most job openings for Network Support Manager jobs include:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $86,899 per year, or $41.8 per hour.

Network Support Engineer

Zenlayer, Inc

Diamond Bar, CA • On-site

Other

Re-posted 3 days ago

Job description

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer’s global network and SDN services, ensuring fast, accurate resolution of customer issues while maintaining high availability across our infrastructure.

This position is based out of our Diamond Bar office and follows a hybrid work schedule.

Duties & Responsibilities:

  • Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and internal tickets
  • Diagnose and resolve network issues including congestion, routing changes, hardware failures, and vendor related incidents
  • Configure, provision, and maintain top-of-rack switches, core Layer 3 switches/routers, and SDN services
  • Monitor network infrastructure, respond to alerts, and ensure issues are addressed within defined SLAs
  • Maintain the integrity, reliability, and performance of Zenlayer’s global network
  • Create, update, and improve network support documentation, procedures, and operational processes
  • Participate in on call rotations and provide after-hours and weekend support as needed
  • Collaborate with internal teams to plan, research, and design resilient network architectures for IT projects
  • Track, escalate, and manage incidents to resolution while providing clear and timely communication to customers
     

Required Qualifications:

  • Minimum 3 years of hands-on networking experience
  • Current CCNA certification or equivalent practical experience
  • Strong understanding of networking fundamentals including TCP/IP, routing, switching, STP, VLAN/VXLAN, and firewalls
  • Experience working with Juniper EX, Centec, and Cisco switches
  • Background supporting customer environments in a helpdesk or NOC-style support role
  • Excellent customer service skills with the ability to communicate technical concepts clearly and professionally
  • Exceptional attention to detail, including documentation and written communication
  • Ability to troubleshoot complex technical issues under pressure in a fast-paced environment
  • Strong multitasking, prioritization, and time-management skills
  • Self-motivated, team-oriented, and able to work independently with minimal supervision
  • Availability to work nights and weekends as part of on-call rotation
  • Working knowledge of Microsoft Office Suite
  • Familiarity with SDN technologies (e.g., OpenFlow) is a plus
  • Mandarin bilingual proficiency is required


About Zenlayer

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.