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Network Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Segra

Network Provisioning Engineer

Raleigh, NC · On-site

$74K - $87K/yr

... network operations environment or related job. * Extensive understanding of either the Data or ... Must be detail oriented with good organizational and time management skills. * Ability to multitask ...

Segra

Network Sustainment Engineer (MPLS, BGP)

Raleigh, NC · On-site

$86K - $125K/yr

Must have prior experience in the Telecommunications industry to be considered. * 4-6 years deploying and managing OSS systems, network operations, or engineering environment or related job. Key ...

New

MSD

Manager, Operations

Durham, NC

We work in the local plant connected to our global manufacturing network to ensure the highest ... Operations Manager at our Company's Durham facility is a manufacturing leadership role. The ...

New

MSD LIMITED

Manager, Operations

Durham, NC · On-site

We work in the local plant connected to our global manufacturing network to ensure the highest ... Operations Manager at our Company's Durham facility is a manufacturing leadership role. The ...

New

Merck & Co., Inc.

Manager, Operations

Durham, NC · On-site

We work in the local plant connected to our global manufacturing network to ensure the highest ... Operations Manager at our Company's Durham facility is a manufacturing leadership role. The ...

New

WCPSS

Senior Administrator - Networking

Cary, NC

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Knowledge of software change management, defect management and software support; Knowledge of ...

WCPSS

Senior Administrator - Networking

Cary, NC · On-site

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Knowledge of software change management, defect management and software support; * Knowledge of ...

Crescens, Inc.

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... involve managing these respective systems as well as assisting operational and desktop support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

Crescens Inc

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... involve managing these respective systems as well as assisting operational and desktop support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

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All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Raleigh, NC

Network Operations Manager information

See Raleigh, NC salary details

$21.4K

$98.8K

$142.4K

How much do network operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for network operations manager in Raleigh, NC is $98,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $110,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Raleigh, NC? The most popular types of Network Operations jobs in Raleigh, NC are:
What are popular job titles related to Network Operations Manager jobs in Raleigh, NC? For Network Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Network Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Manager jobs? Cities near Raleigh, NC with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $98,835 per year, or $47.5 per hour.
Community Solutions Central Operations Analyst I

Community Solutions Central Operations Analyst I

SPECTRUM

Morrisville, NC

Full-time

Posted 12 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

19th of 81 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a career where your attention to detail keeps people connected? As a Community Solutions Control Operations Analyst I at Spectrum, you will monitor managed Wi-Fi networks, analyze alerts and play a vital role in resolving service interruptions for our customers. Your contributions help deliver reliable connectivity that powers our communities every day.

Shift desired: Sun-Thur, 2:00 pm-11:00 pm


How You’ll Make an Impact   

  • Monitor managed Wi-Fi network equipment and analyze alerts to identify potential issues
  • Perform basic troubleshooting and create support tickets from active alarms
  • Investigate property equipment as monitoring alarms are received and stage severity levels based on alert investigations
  • Use monitoring tools to proactively recognize area problems and escalate complex concerns to higher-tier analysts
  • Conduct surveillance of Wi-Fi networks using various systems and tools to identify network outages or impairments and engage appropriate fix agents
  • Acknowledge impairment alarms, perform initial troubleshooting, and dispatch field technicians when necessary
  • Notify and communicate network events to stakeholders following established protocols
  • Identify, document and escalate issues that require coordination with other teams and assist as needed

Working Conditions   

  • Office environment
  • Must be able to work all shifts including evenings weekends and some holidays

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

  • High School Diploma or equivalent

Experience   

  • 1+ year of 24x7 Operations Center experience
  • 1+ year of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance
  • 1+ year of NOC, dispatch, call center tier or help desk support experience

Skills   

  • Ability to read, write, speak and understand English
  • Knowledge of Hybrid Fiber-Coax network concepts, DOCSIS and end-user principles
  • Understanding of managed Wi-Fi tools and basic troubleshooting abilities for Wi-Fi related issues
  • Teamwork and collaboration skills
  • Problem-solving skills in situations with limited standardization
  • Familiarity with desktop computer hardware and software (monitoring tools) used to analyze network performance
  • Ability to use online knowledge systems and search for reference procedures and work aids
  • Ability to write routine reports and correspondence as well as create or produce reports outlining specific trends in the Hybrid Fiber-Coax network to efficiently resolve plant issues
  • Ability to interpret instructions in various formats
  • Basic understanding of network architecture, topology principles and troubleshooting

Preferred Qualifications

Education

  • Certification with an emphasis in telecommunications or IT

#LI-CEB
COP108 2026-76113 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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Benefits

Hours and flexibility

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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