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Network Operations Manager Jobs in Raleigh, NC (NOW HIRING)

WCPSS

Senior Administrator - Networking

Cary, NC

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Knowledge of software change management, defect management and software support; * Knowledge of ...

WCPSS

Senior Administrator - Networking

Cary, NC · On-site

Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Knowledge of software change management, defect management and software support; Knowledge of ...

Crescens, Inc.

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... involve managing these respective systems as well as assisting operational and desktop support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

Crescens Inc

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... involve managing these respective systems as well as assisting operational and desktop support ... This position will also work with personnel from other Infrastructure areas such as Networking ...

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All JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Raleigh, NC

Network Operations Manager information

See Raleigh, NC salary details

$21.4K

$98.8K

$142.4K

How much do network operations manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for network operations manager in Raleigh, NC is $98,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $110,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Raleigh, NC? The most popular types of Network Operations jobs in Raleigh, NC are:
What are popular job titles related to Network Operations Manager jobs in Raleigh, NC? For Network Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Network Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Manager jobs? Cities near Raleigh, NC with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, 2% Part Time, and 18% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $98,835 per year, or $47.5 per hour.

Senior Administrator - Networking

WCPSS

Cary, NC

Full-time

Posted 6 days ago

Job description

Overview
POSITION TITLE (Oracle title)
SENIOR ADMINISTRATOR
WORKING TITLE
Senior Administrator-Networking
SCHOOL/DEPARTMENT
Technology Services
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Senior Administrator Band 3
FLSA STATUS
Exempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations, development of monitoring tools and procedures, router and switch configurations, backup systems, network disaster recovery, improvement of the existing network architecture and design, and the logistics involved with the procurement and installation of network infrastructure equipment.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of network fundamentals including cabling standards, TCP/IP and network addressing;
  • Extensive knowledge of common network hardware including Cisco switches, routers, and wireless access points;
  • Extensive knowledge of Microsoft Office, specifically Microsoft Word, Excel, Power Point; Google Apps;
  • Knowledge of software change management, defect management and software support;
  • Knowledge of network segmentation and VLAN implementation;
  • Demonstrated interpersonal skills; ability to participate in and encourage team management concepts and promote a positive working environment;
  • Excellent organizational skills;
  • High commitment to achieving goals and plans;
  • Ability to plan, positively influence, and negotiate;
  • Ability to analyze technical documents/specs and translate to business rules;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, staff members of external funding agencies, and the community.

EDUCATION, TRAINING, AND EXPERIENCE
  • Bachelor's degree Computer Science or related technical field; AND
  • Technical project management experience; AND
  • Experience in network architecture and design; AND
  • Experience in the successful establishment of production networks.

An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS
  • Certification in network fundamentals;
  • Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:
None
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Assists with the design and implementation of networks for new construction and renovation projects.
  2. Supports the planning, configuration, and deployment of LAN/WAN infrastructure, including Cisco switches, routers, wireless access points, Cisco Nexus devices and Firewalls.
  3. Supports data center operations, including connectivity, rack elevation documentation, structured cabling, and interconnectivity with core networking infrastructure.
  4. Ensures compliance with federal, state, and local requirements for internet content filtering and cybersecurity best practices.
  5. Troubleshoots and resolves reported network issues received via the Help Desk and escalate, as necessary.
  6. Monitors network performance and security, using appropriate tools such as Nagios, Wireshark or Meraki Dashboard to identify, report, and remediate issues proactively.
  7. Applies configuration management procedures to modify, track, and maintain network systems and infrastructure.
  8. Maintains accurate documentation and updated drawings for the WAN and each site's LAN, including topology diagrams, device configurations, and IP addressing schemes using tools such as NetBox or Visio.
  9. Tracks warranty status, lifecycle, and upgrade documentation for WAN, LAN, and NOC hardware and software components.
  10. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires activities frequently involving driving automotive equipment.
EFFECTIVE DATE: 6/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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