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Network Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94.90K - $131K/yr

... as managing network operations, security, and performance. The Network Services Lead will ... coordinate with internal teams and external vendors to resolve network issues, support unified ...

Amazon

Sr. Operations Manager

Garner, NC · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

JLL

Engineering Operations Manager

Raleigh, NC

$10K - $140K/yr

Operational Management & Execution * Serve as the first point of escalation to the client for ... network connectivity, and physical security measures. * Ensure all facilities and equipment ...

NVA

Hospital Operations Manager

Durham, NC · On-site

$60K - $80K/yr

... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ... Our network of 1,000 hospitals connects them to a community of professionals who share their ...

CLEAR - Field

Operations Manager (RDU)

Raleigh, NC · On-site

$65K - $75K/yr

With more than 38 million Members and a growing network of partners across the world, CLEAR ... The Operations Manager will be a part of our airport leadership team, reporting to the General ...

CLEAR - Field

Operations Manager (RDU)

Raleigh, NC · On-site

$65K - $75K/yr

With more than 38 million Members and a growing network of partners across the world, CLEAR ... The Operations Manager will be a part of our airport leadership team, reporting to the General ...

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Network Operations Manager information

See Raleigh, NC salary details

$21.4K

$98.8K

$142.4K

How much do network operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for network operations manager in Raleigh, NC is $98,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $110,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Network Operations jobs in Raleigh, NC? The most popular types of Network Operations jobs in Raleigh, NC are:
What job categories do people searching Network Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Network Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Manager jobs? Cities near Raleigh, NC with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 82% Full Time, 2% Part Time, and 16% Contract. Highlights an 85% In-person, 2% Hybrid, and 13% Remote job distribution, with an average salary of $98,835 per year, or $47.5 per hour.

Network Services Lead

Computer World Services

Morrisville, NC

$94.90K - $131K/yr

Full-time

Posted 27 days ago

Job description

Computer World Services Corp (CWS) is seeking an exceptional candidate to serve as the Network Services Lead for the
NIH/National Institute of Environmental Health Sciences (NIEHS), IT Infrastructure Program. NIEHS requires support for
proactive and effective project management, efficient administration of the Data Center, successful operations and
maintenance of servers, applications and networks, and prompt and efficient service desk support.

The Network Services Lead is responsible for managing and supporting the NIEHS's critical network environment, ensuring robust and secure connectivity across multiple locations. This role involves overseeing the installation, implementation, troubleshooting, and maintenance of WANs and LANs, as well as managing network operations, security, and performance. The Network Services Lead will coordinate with internal teams and external vendors to resolve network issues, support unified communications, and ensure compliance with industry standards and regulatory requirements. The ideal candidate will have a strong background in network management, proven experience in production support, and a deep understanding of network security protocols and best practices. This role demands excellent problem-solving skills, attention to detail, and the ability to manage complex network infrastructures effectively.
Key Tasks & Responsibilities
  • Network Management and Support:
  • Operate and maintain NIEHS's critical network environment, ensuring connectivity across all NIEHS buildings and one offsite facility.
  • Provide full-range IT management and support network management, including segment provisioning, IP address allocation, Network Access Control (NAC), and IPv6 rollout.
  • Oversee operations, administration, maintenance, and provisioning of LAN and WAN systems.
  • Track and maintain network resources, including media access control (MAC) and IP addresses.
  • Troubleshooting and Production Support:
  • Provide production support for network operations, monitoring day-to-day performance, and resolving network issues.
  • Support second-level problem identification, diagnosis, and resolution.
  • Dispatch and coordinate with circuit and hardware vendors for problem resolution.
  • Monitor network performance, provide statistics, and implement strategies for maintaining network infrastructure.
  • Network Security:
  • Support network security measures, including threat monitoring, prevention, and risk analysis.
  • Assist with intrusion and vulnerability testing.
  • Prepare and support NIH and GAO audits, ensuring compliance with security requirements.
  • Network Performance Monitoring:
  • Ensure consistent configuration and tracking of network equipment.
  • Furnish monthly network performance reports, including traffic analysis, bandwidth utilization, errors, and other metrics.
  • Monitor real-time network performance and alert on device failures and threshold breaches.
  • Unified Communications and Video Teleconferencing:
  • Support the configuration and provisioning of UC and VTC services and devices.
  • Assist with troubleshooting and forward service requests to NIEHS ASAB.
  • Cabling and Infrastructure Support:
  • Support the installation, reinstallation, removal, and maintenance of ethernet and fiber optic cabling.
  • Ensure compliance with NIH Design Requirements Manual and industry standards.
  • Perform and document testing of CAT6a and higher copper cable systems, as well as fiber cable testing for effective splicing and attenuation measurements.
Education & General Experience
  • B.S. in Computer Science, Information Technology Management, or Engineering.
  • Alternatively, four years of related experience may substitute for the educational requirement.
  • Minimum 5 years of experience supporting installation, implementation, troubleshooting, and maintenance of WANs and LANs.
  • Experience designing and managing WAN infrastructure and related processes.
  • Production support experience, including day-to-day operations, monitoring, and problem resolution.
  • Experience supporting the dispatch of circuit and hardware vendors and escalation communication.
  • Knowledge of software systems, architectures, communication protocols, and network hardware devices.
Certifications
  • Relevant certifications in network management and security (e.g., CCNA, CCNP, CISSP) are preferred.
  • ITIL 4 (Preferred)
Security Clearance
  • Public Trust Moderate (Tier 2)
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • May require local travel to customer sites.
  • This position may require working outside of regular business hours, including nights, weekends, and holidays to support after-hour emergencies or surge support.
  • May require sitting/standing for extended periods and performing tasks involving bending, stooping, and reaching.
  • Potential continental US travel to other customer locations, if required
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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