ZipRecruiter

Log In

1

Network Operations Center Noc Manager Jobs (NOW HIRING)

Ritter Communications

Network Ops Center Mgr

Jonesboro, AR · On-site

$72K - $97K/yr

The NOC Manager holds a vital role in leading a team of Network Operations Center (NOC) professionals in managing the company's data, voice, and transport network. While managing the day-to-day ...

Ritter Communications

Network Ops Center Mgr

Jonesboro, AR

$72K - $97K/yr

The NOC Manager holds a vital role in leading a team of Network Operations Center (NOC) professionals in managing the company's data, voice, and transport network. While managing the day-to-day ...

Belcan

Network Operations Team Manager

Des Moines, IA · On-site

$120K - $130K/yr

... management, product management, system testing and quality assurance, mainframe/platform ... Network Oversight - Direct daily operations of the Network Operations Center (NOC), ensuring ...

Titan Technologies

Network Operations Manager

Glen Burnie, MD · On-site

$83K - $111K/yr

This includes the management of the Network Operations Center's (NOC) performance, monitoring, ticketing workflows, incident management, network and facility maintenance and SLA compliance. This role ...

next page

Showing results 1-20

All JobsNetwork Operations Center Noc JobsNetwork Operations Center Noc Manager Jobs

Network Operations Center Noc Manager information

See salary details

$22K

$101.7K

$146.5K

How much do network operations center noc manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for network operations center noc manager in the United States is $101,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the primary challenges a Network Operations Center (NOC) Manager faces when leading a 24/7 team?

A NOC Manager often encounters challenges such as maintaining high team morale during shift work, ensuring effective communication across multiple shifts, and quickly addressing critical incidents that can occur at any time. Balancing proactive network monitoring with the need for rapid incident response requires strong organizational and leadership skills. Additionally, NOC Managers must continually adapt to new technologies and evolving security threats while fostering a culture of continuous improvement within the team.

What is the difference between Network Operations Center Noc Manager vs Network Engineer?

AspectNetwork Operations Center Noc ManagerNetwork Engineer
CertificationsCCNA, CCNP, Network+CCNA, CCNP, CCIE
Work EnvironmentMonitoring networks, managing NOC team, incident responseDesigning, implementing, troubleshooting network infrastructure
Employer & Industry UsageTelecom, managed services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Noc Manager oversees NOC teams, ensuring network stability and incident management, while Network Engineers focus on designing and maintaining network infrastructure. Both roles require similar certifications and often work in related environments, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Manager, and why are they important?

To thrive as a NOC Manager, you need a solid background in network administration, troubleshooting, and IT management, often supported by a degree in computer science or information technology and relevant experience. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and industry certifications like CCNA, CompTIA Network+, or ITIL is typically required. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualifications are crucial for ensuring network reliability, leading technical teams, and quickly resolving critical incidents to minimize business disruption.

What is a Network Operations Center (NOC) Manager?

A Network Operations Center (NOC) Manager is a professional responsible for overseeing the daily operations of a network operations center, where IT professionals monitor, manage, and maintain a company's computer networks. The NOC Manager leads a team that ensures network systems run efficiently, identifies and resolves network issues, and implements policies for network security and reliability. They also coordinate incident response, manage escalations, and communicate with other departments to support organizational goals. The NOC Manager plays a key role in maintaining uptime and optimal performance of critical network infrastructure.
More about Network Operations Center Noc Manager jobs
What cities are hiring for Network Operations Center Noc Manager jobs? Cities with the most Network Operations Center Noc Manager job openings:
What are the most commonly searched types of Network Operations Center Noc jobs? The most popular types of Network Operations Center Noc jobs are:
What states have the most Network Operations Center Noc Manager jobs? States with the most job openings for Network Operations Center Noc Manager jobs include:
What job categories do people searching Network Operations Center Noc Manager jobs look for? The top searched job categories for Network Operations Center Noc Manager jobs are:
Network Operations Center Noc Manager jobs near you
Infographic showing various Network Operations Center Noc Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,674 per year, or $48.9 per hour.
Network Ops Center Mgr

Network Ops Center Mgr

Ritter Communications

Jonesboro, AR • On-site

$72K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best Places to Work for five years running, we deliver world-class broadband fiber, telecom, video, and data center services.
With rapid growth and millions invested in advanced infrastructure, we now serve 197 communities and over 60,000 customers across six states. At Ritter Communications, our team combines cutting-edge technology with a customer-first mindset - and we're looking for talented individuals who share our passion for excellence and community impact.
General Summary:
The NOC Manager holds a vital role in leading a team of Network Operations Center (NOC) professionals in managing the company's data, voice, and transport network. While managing the day-to-day operations of the NOC team, the NOC Manager will also be responsible for Ritter Communications' Change Management policy. The policy includes reviewing and scheduling of MOPs/workplans, coordinating resources, notifications and communications, documentation, defining KPIs, etc.
Success in this role is highly reliant on the ability to effectively prioritize and manage multiple high-impact projects, lead and develop teams, collaborate with internal partners, and effectively communicate NOC activities to external stakeholders. It is also imperative that individuals in this role have the ability to adapt to rapidly changing environments and networks, learn new technologies and process information quickly, and have the ability to work both independently and in a team environment. Flexibility in work schedule is also a requirement for this position.
Essential Job Functions:
  • Manages and mentors 24x7x365 NOC support team in all daily operations by effectively communicating expectations and driving accountability;
  • Cultivates cross functional department relationships to achieve common goals;
  • Serves as a NOC liaison for inquiries and escalations from both internal and external customers;
  • Implements, follows, and directs NOC policies and procedures;
  • Maintains a strong customer service focus for all business decisions;
  • Serves as a 2nd level escalation point for staff members;
  • Interacts with Engineering, Field Operations, TAC, and on occasion end-customers;
  • Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required;
  • Performs other related duties as assigned.

Knowledge, Skills, and Abilities:
  • Knowledge of telecommunications products and services;
  • Experienced in establishing and managing an IT/Network Change Control program;
  • Experienced in establishing procedures, policies, and documentations;
  • Experienced in establishing, trending, and reporting of SLA and KPIs;
  • Experienced in people management, development, and conflict resolution;
  • Proficient understanding of the OSI layers and LAN/WAN protocols and technologies such as Ethernet, TCP/IP, VLAN, Routing, Switching, ACL, NAT, etc.;
  • Operational knowledge and awareness of data, voice, and transport network technologies such as Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch;
  • High level proficiency in commonly used software such as Visio, Excel, Word, and Power Point;
  • Ability to lead others to achieve desired outcomes in a manner consistent with Company values;
  • Ability to multi-task and effectively manage multiple high-impact projects;
  • Ability to be detail oriented while keeping the bigger picture in mind;
  • Ability to work well individually and in a team environment;
  • Excellent verbal and written communication skills;
  • Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record.

Education and Experience:
Bachelor's Degree in Engineering, Computer Science, or a similar technical field is preferred. 10+ years of related technical experience with at least three years of experience managing technical teams is preferred. Cisco CCNA, CCNP, Nokia NRS, CompTIA, or similar certifications preferred.
Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We strive to maintain a drug-free workplace.
We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply