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Network Operations Center Noc Manager Jobs (NOW HIRING)

Axon

NOC Manager, Axon 911

Manhattan, NY · On-site

They are seeking a Network Operations Center (NOC) Manager to lead a team of NOC engineers, ensuring operational efficiency and high-quality technical support for emergency collaboration technologies.

Ziply Fiber

NOC Supervisor

Everett, WA · On-site

Team Leadership & Shift Management · Be a technical escalation point for a team of Network Operations Center (NOC) Technicians on shift that take voice, commercial, and transport events and contacts ...

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How much do network operations center noc manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for network operations center noc manager in the United States is $101,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the primary challenges a Network Operations Center (NOC) Manager faces when leading a 24/7 team?

A NOC Manager often encounters challenges such as maintaining high team morale during shift work, ensuring effective communication across multiple shifts, and quickly addressing critical incidents that can occur at any time. Balancing proactive network monitoring with the need for rapid incident response requires strong organizational and leadership skills. Additionally, NOC Managers must continually adapt to new technologies and evolving security threats while fostering a culture of continuous improvement within the team.

What is the difference between Network Operations Center Noc Manager vs Network Engineer?

AspectNetwork Operations Center Noc ManagerNetwork Engineer
CertificationsCCNA, CCNP, Network+CCNA, CCNP, CCIE
Work EnvironmentMonitoring networks, managing NOC team, incident responseDesigning, implementing, troubleshooting network infrastructure
Employer & Industry UsageTelecom, managed services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Noc Manager oversees NOC teams, ensuring network stability and incident management, while Network Engineers focus on designing and maintaining network infrastructure. Both roles require similar certifications and often work in related environments, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Manager, and why are they important?

To thrive as a NOC Manager, you need a solid background in network administration, troubleshooting, and IT management, often supported by a degree in computer science or information technology and relevant experience. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and industry certifications like CCNA, CompTIA Network+, or ITIL is typically required. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualifications are crucial for ensuring network reliability, leading technical teams, and quickly resolving critical incidents to minimize business disruption.

What is a Network Operations Center (NOC) Manager?

A Network Operations Center (NOC) Manager is a professional responsible for overseeing the daily operations of a network operations center, where IT professionals monitor, manage, and maintain a company's computer networks. The NOC Manager leads a team that ensures network systems run efficiently, identifies and resolves network issues, and implements policies for network security and reliability. They also coordinate incident response, manage escalations, and communicate with other departments to support organizational goals. The NOC Manager plays a key role in maintaining uptime and optimal performance of critical network infrastructure.
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Network Operations Center Noc Manager jobs near you
Infographic showing various Network Operations Center Noc Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $101,674 per year, or $48.9 per hour.
NOC Manager, Axon 911

NOC Manager, Axon 911

Axon

Manhattan, NY • On-site

Full-time

Posted 24 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

8th of 141 rated electronics manufacturers

Job description

Job Summary:
Axon is on a mission to Protect Life by addressing critical safety and justice issues with innovative technology. They are seeking a Network Operations Center (NOC) Manager to lead a team of NOC engineers, ensuring operational efficiency and high-quality technical support for emergency collaboration technologies.
Responsibilities:
• Direct hands-on activity in resolving complex technical issues and maintaining the organization's infrastructure stability.
• Exceptional in troubleshooting, enhancing service reliability, and leading technology teams towards continuous infrastructure improvement with innovative solutions.
• Responsible for the recruitment, training, and development of the NOC Engineers Team.
• Drive the team to exceed KPIs related to issue resolution quality, customer satisfaction, and operational efficiency.
• Handle escalations and manage multi-level support coordination.
• Ensure swift resolution of incidents, maintaining high customer satisfaction.
• Define, implement, and enforce essential policies such as configuration and change management to uphold network integrity.
• Facilitate cross-departmental meetings and engage with Axon 911 customers, promoting a culture of transparency and customer-first ethos.
Qualifications:
Required:
• Minimum 3 years of experience as a NOC Engineer in a SaaS company, and at least 2 years as a NOC Manager.
• Demonstrated hands-on expertise in monitoring technologies and proficient troubleshooting in a Production environment.
• Proven ability to design and implement advanced monitoring systems for early detection and resolution of service issues in SaaS/Web environments, ensuring optimal service availability (Using platforms like Datadog, Kibana, Grafana, Coralogix or similar).
• Ability to create, maintain and optimize technical documentation, customer facing strategies and customer support complex methodologies.
• Exceptional problem-solving skills and a high sense of urgency for issue escalation and resolution.
• Strong interpersonal skills, with the ability to build relationships across departments and with partners.
• Ability to work flexible hours (as required) to accommodate off hours activities (e.g., infrastructure deployments), project deadlines, and team collaboration needs.
Company:
Axon provides electronic control devices to law enforcement and corrections agencies. Founded in 1993, the company is headquartered in Scottsdale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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