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Network Operations Center Noc Engineer Jobs (NOW HIRING)

We are seeking a NOC Engineer to support a 24x7 Network Operations Center responsible for monitoring network and service environments, identifying incidents, performing initial troubleshooting, and ...

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... Network Operations Center, handling the most complex and critical network and system incidents ... Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross ...

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Network Operations Center Noc Engineer information

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How much do network operations center noc engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for network operations center noc engineer in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is a network operations center NOC engineer?

A Network Operations Center (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting an organization's IT infrastructure, including networks, servers, and systems. They work in a centralized location to ensure optimal performance, identify potential issues, and respond to outages or security threats. NOC Engineers use various monitoring tools to analyze network traffic, escalate problems to the appropriate teams, and implement solutions to minimize downtime. Their role is critical in maintaining network reliability, improving efficiency, and ensuring business continuity.

What does a typical day look like for a network operations center NOC engineer?

A typical day for a Network Operations Center NOC Engineer involves monitoring network infrastructure, responding to alerts, troubleshooting incidents, and escalating complex issues to the appropriate teams. You'll often work in a team environment that operates around the clock, which may involve shift work to ensure 24/7 coverage. Collaboration with engineers, IT support staff, and service providers is common when resolving problems or coordinating maintenance. In addition to technical tasks, you'll be responsible for documenting incidents and contributing to ongoing process improvements. This dynamic work environment offers excellent learning opportunities and a clear career path toward senior network engineering or management roles.

What are the key skills and qualifications needed to thrive in the network operations center NOC engineer position?

To thrive as a Network Operations Center (NOC) Engineer, you need a solid understanding of network protocols, troubleshooting techniques, and systems monitoring, typically supported by a degree in information technology or a related field. Expertise in tools such as network management systems (NMS), ticketing platforms, and familiarity with certifications like CompTIA Network+ or Cisco CCNA are highly valued. Excellent problem-solving skills, attention to detail, and effective communication are key soft skills that set standout professionals apart. These abilities ensure rapid identification and resolution of network issues, minimizing downtime and supporting seamless network operations.

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Infographic showing various Network Operations Center Noc Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.

NOC Engineer

Austin, TX • On-site

Aptino
IT Services • 51 - 200 employees

Other

Posted 2 days ago

New


Job description

Role : NOC Engineer

Role: NOC Engineer
Location: Louisville, KY OR Austin, TX — Onsite
Duration:12 months

Role Overview:

We are seeking a NOC Engineer to support a 24x7 Network Operations Center responsible for monitoring network and service environments, identifying incidents, performing initial troubleshooting, and coordinating timely restoration. The engineer will help maintain network availability, meet SLAs, and ensure effective communication and escalation during critical incidents.

Key Responsibilities:
  • Monitor network, infrastructure, applications, and service platforms for alarms, alerts, outages, and performance issues.
  • Analyze and correlate events to determine severity, impact, and priority of incidents.
  • Perform initial troubleshooting across routing, switching, broadband, access/core networks, Wi-Fi, voice, video, mobile, and enterprise services.
  • Troubleshoot telecom/cable technologies including CMTS, HFC, and DOCSIS environments.
  • Create and maintain accurate incident/service tickets, documenting troubleshooting steps, impact, actions, and resolution status.
  • Manage P1/P2 incidents, including initiating conference bridges, coordinating technical teams, tracking restoration, and communicating progress.
  • Escalate issues appropriately to network engineering, field operations, vendors, application teams, and leadership.
  • Follow established SOPs, runbooks, operational procedures, change-management processes, and ITIL practices.
  • Ensure incidents are acknowledged, escalated, updated, and closed within defined SLA requirements.
  • Support root cause analysis (RCA), post-incident reviews, and corrective/continuous improvement activities.
  • Maintain clear communication during major incidents, shift handoffs, and operational updates.
  • Prepare operational reports and provide visibility into network health, incidents, recurring issues, and service performance.
Required Skills:
  • Hands-on NOC / Network Operations experience.
  • Strong troubleshooting knowledge of TCP/IP, routing, switching, and network connectivity.
  • Experience with network monitoring, alarm/event management, and incident ticketing systems.
  • Understanding of broadband, cable, HFC, DOCSIS, CMTS, Wi-Fi, voice, and enterprise networks.
  • Experience handling P1/P2 incidents and escalations.
  • Knowledge of ITIL, incident management, SLA management, and operational procedures.
  • Strong documentation, communication, and problem-solving skills.
  • Ability to work effectively in a 24x7 NOC/shift environment.