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Network Help Desk Technician Jobs (NOW HIRING)

Hirekeyz Inc

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are ... Provide Tier 1 technical support for hardware, software, and network issues * Troubleshoot Windows ...

Kelly Services

Help Desk Technician

Orlando, FL

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking a Help Desk Technician to work at a ... Possess at least two years of experience with computer hardware, networking, printers, peripherals ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid network users; * Respond to the needs and questions of network users concerning their access to ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

IT360, Inc.

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person ... Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid network users; * Respond to the needs and questions of network users concerning their access to ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, ... Required industry certifications include any combination of - CompTIA A+, CompTIA Network ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

Network Component Installation, Diagnostics * DHCP and DNS Working Experience, Diagnostics * VPN ... Send in your Cover Letter and Resume, to: help_desk_technician_id_BrN_g61K-tb6@giaspace.freshteam ...

Ask IT consulting

Help Desk Technician

Harrisburg, PA

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house ... Network software Telecommunications and Datacomm problems. Tasks include: Receive calls for ...

GDIT

Help Desk Technician

Oklahoma City, OK · On-site

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT ...

GDIT

Help Desk Technician

Oklahoma City, OK · On-site

$19.12 - $25.88/hr

No Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT ...

KMRG LLC

Help Desk Technician

Albany, NY · On-site

$85K - $95K/yr

Help Desk Technician Location: Albany, NY 12207 Schedule: Full-time, onsite Monday-Friday Salary ... Support network standards, protocols, capabilities, and applications * Assist with hubs, routers ...

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking ... handheld devices, network connectivity, and applications. • Communication: Must be able to ...

Agile Defense

Help Desk Technician

Montgomery, AL

$19.75 - $26.75/hr

Agile Defense is seeking a highly qualified Help Desk Technician to join our dynamic team on the ... Experience in providing technical support and troubleshooting network, desktop and/or systems ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Agile Defense is seeking a highly qualified Help Desk Technician to join our dynamic team on the ... Experience in providing technical support and troubleshooting network, desktop and/or systems ...

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All JobsNetwork Help Desk Technician Jobs

Network Help Desk Technician information

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$12

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$33

How much do network help desk technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for network help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by network help desk technicians, and how can they be addressed?

Network Help Desk Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and communicating technical solutions to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and continually update your knowledge of network technologies. Additionally, clear and patient communication with end-users can help ensure issues are resolved efficiently and users feel supported.

What is the difference between Network Help Desk Technician vs Desktop Support Technician?

AspectNetwork Help Desk TechnicianDesktop Support Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork issues, server environments, troubleshooting network hardwareEnd-user devices, software issues, hardware troubleshooting
Industry UsageIT support, network administration, enterprise environmentsIT support, help desks, corporate offices

Both roles involve technical support, but Network Help Desk Technicians focus on network infrastructure and connectivity issues, while Desktop Support Technicians primarily troubleshoot end-user hardware and software problems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a network help desk technician?

Network Help Desk Technicians are IT professionals who provide technical support and troubleshooting assistance for network-related issues within an organization. They respond to user inquiries, diagnose connectivity problems, configure network hardware and software, and escalate complex issues to higher-level technicians if needed. Their role is crucial in maintaining network uptime and ensuring smooth communication across computer systems. Additionally, they often document solutions and educate users on best practices for network security.

What are the key skills and qualifications needed to thrive as a network help desk technician?

To thrive as a Network Help Desk Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate degree or recognized certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and network monitoring software is essential for diagnosing and resolving technical issues. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and collaborate with IT teams. These competencies ensure timely and accurate support, minimizing downtime and maintaining business productivity.
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What cities are hiring for Network Help Desk Technician jobs?

Cities with the most Network Help Desk Technician job openings:

What job categories do people searching Network Help Desk Technician jobs look for?

The top searched job categories for Network Help Desk Technician jobs are:

Network Help Desk Technician jobs near you
Infographic showing various Network Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Joint Strategic Technologies

Hurlburt Field, FL

$18.25 - $24.75/hr

Full-time

Re-posted 5 days ago

Job description

Overview

JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. 

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.


Help Desk Technician Responsibilities

  • Provide a total customer support service as a single point of contact for all issues relating to IT and IS services
  • Provide local and remote Technical Support Services for end user support
  • Maintain and return customers to normal IT Operations with the smallest possible impact
  • Provide support for IT Solutions software and hardware service requests and incidents
  • Resolve service desk tickets
  • Tier I aids support to the Proven IT Help Desk which is the first line of support for our customers
  • Tier I will communicate and work as a team with Tier II and Tier III to solve a customer's issues
  • Works with clients over the phone to investigate issues and provide solutions
  • Documents calls and resolutions to ensure continuity throughout the team
  • Be able to rotate schedules if needed.


Help Desk Technician Qualifications

  • Active DoD Secret clearance
  • CompTIA Security+ certification
  • Customer Service experience

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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