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Network Help Desk Technician Jobs (NOW HIRING)

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary ... Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Troubleshoot hardware, software, printer, and basic network issues * Install, configure, and ...

Suzor IT

Help Desk Technician

East Walpole, MA · On-site

$22.50/hr

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Suzor IT

Help Desk Technician

Lunenburg, MA · On-site

$22.50/hr

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

C3EL

Intermediate Help Desk Technician

Saipan, MP

$18.75 - $25.25/hr

Intermediate Help Desk Technician Security Clearance: Secret Location : Guam / Saipan (Due to the ... Support and troubleshoot network connectivity and configuration issues. * Escalate complex issues ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Diagnose and troubleshoot hardware, software, and network issues. * Collaborate with colleagues and ...

Suzor IT

Help Desk Technician

East Windsor, CT · On-site

$22.50 - $26.50/hr

The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

The Help Desk Technician will provide technical assistance and training to employees while ... Diagnose and troubleshoot hardware, software, and network issues. * Collaborate with colleagues and ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

OverviewJST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. This is a full-time position on ...

C3EL

Intermediate Help Desk Technician

Saipan, MP

$18.75 - $25.25/hr

Overview: Job Title: Intermediate Help Desk Technician Security Clearance: Secret Location ... Support and troubleshoot network connectivity and configuration issues. * Escalate complex issues ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... You should have the ability to diagnose and resolve technical issues, both computer and network ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... network, and access issues using the incident management system. Candidates should expect to handle ...

IT360, Inc.

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person ... Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

Overview JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. This is a full-time position ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...

IT360 Inc

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person ... Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access

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Network Help Desk Technician information

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How much do network help desk technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for network help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by network help desk technicians, and how can they be addressed?

Network Help Desk Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and communicating technical solutions to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and continually update your knowledge of network technologies. Additionally, clear and patient communication with end-users can help ensure issues are resolved efficiently and users feel supported.

What is the difference between Network Help Desk Technician vs Desktop Support Technician?

AspectNetwork Help Desk TechnicianDesktop Support Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork issues, server environments, troubleshooting network hardwareEnd-user devices, software issues, hardware troubleshooting
Industry UsageIT support, network administration, enterprise environmentsIT support, help desks, corporate offices

Both roles involve technical support, but Network Help Desk Technicians focus on network infrastructure and connectivity issues, while Desktop Support Technicians primarily troubleshoot end-user hardware and software problems. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a network help desk technician?

Network Help Desk Technicians are IT professionals who provide technical support and troubleshooting assistance for network-related issues within an organization. They respond to user inquiries, diagnose connectivity problems, configure network hardware and software, and escalate complex issues to higher-level technicians if needed. Their role is crucial in maintaining network uptime and ensuring smooth communication across computer systems. Additionally, they often document solutions and educate users on best practices for network security.

What are the key skills and qualifications needed to thrive as a network help desk technician?

To thrive as a Network Help Desk Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate degree or recognized certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and network monitoring software is essential for diagnosing and resolving technical issues. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and collaborate with IT teams. These competencies ensure timely and accurate support, minimizing downtime and maintaining business productivity.
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What job categories do people searching Network Help Desk Technician jobs look for?

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Network Help Desk Technician jobs near you
Infographic showing various Network Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

EDG Inc

Metairie, LA • On-site

$18.50 - $25/hr

Full-time

Re-posted 12 days ago

Job description

Industry *Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary Responsibilities Requisition Number: 2886
Job Title: Help Desk Technician
Date Opened: 4/6/2026
Location: Metairie
Industry: Corporate
Department: Information Technology
Employment Type: Full-Time Regular
Part-Time Available: No
Eligible for US Work Authorization Sponsorship: No
FLSA Exemption: Non-Exempt
Job Summary:
The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.
Job Duties and Responsibilities:
• Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;
• Set up new hires with equipment and appropriate access to the company's system;
• Troubleshoot issues with equipment like printers, computers and servers
• Assist with the maintenance of the business software applications;
• Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;
• May confer with database programmers, analysts or other system administrators.
Qualifications (Knowledge, Skills and Abilities):
• High School diploma or the equivalent required;
• Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;
• Associates' Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;
• Tech savvy with working knowledge of office automation products, databases and remote control;
• Good understanding of computer systems, mobile devices and other tech products;
• Ability to diagnose and resolve basic technical issues;
• Proficiency in English;
• Excellent communication skills;
• Customer-oriented and cool-tempered.
Working Conditions:
• Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;
• Interaction with other team members, as well as supervisors and client personnel;
• Must be able to wear safety equipment as required by the safety department for personal protection;
• May be required to travel out of town on a periodic basis.
Physical Requirements (With or without Reasonable Accommodation):
• Must be able to lift and carry 20 pounds;
• Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;
• Ability to sit for prolonged periods of time;
• Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;
• Sufficient manual dexterity which permit the employee to perform routine office duties;
• Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.
This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

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