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Network Administrator Help Desk Support Jobs (NOW HIRING)

Astrion

Network Administrator

Hill Air Force Base, UT

$100K - $110K/yr

Overview Network Administrator LOCATION: Hill AFB, Utah JOB STATUS: Full Time; salaried CLEARANCE ... Provide help desk support, including management of IT trouble tickets * Support user access to ...

McBride Consulting

Network Administrator

Ogden, UT · On-site

McBride Consulting is seeking a Network Administrator to support the Training Division (AFLCMC/WNR ... Provide help desk support, including management of IT trouble tickets * Support user access to ...

Pathfinders, Inc.

Be Seen First

Help Desk Technician

Warwick, RI · On-site

$24/hr

As a Help Desk Support Specialist, you will work in an open, casual environment, with employee ... Support and administer third-party applications * Ensure network security and connectivity

IMTAS

Network Administrator

Reston, VA · On-site

Tier 1 to 4 help desk support * Experience in SSO (single sign on) and multifactor authentication ... Requirements * Proven experience in a network administrator role * Hands on experience in ...

IMTAS

Network Administrator

Reston, VA

... help desk support Experience in SSO (single sign on) and multifactor authentication (MFA ... Requirements Proven experience in a network administrator role Hands on experience in networking ...

Fennemore Craig

Help Desk Support

Boise, ID · On-site

$70K - $85K/yr

Help Desk Support - Seattle, WA / Boise, ID Salary : $70,000-$85,000/yr., depending on location of ... Familiarity with LAN/WAN, Microsoft networking, VPN, and VDI configurations. * Advanced ...

Hope For Youth

Network Administrator

Amityville, NY · On-site

$70K - $80K/yr

The Network Administrator will provide day-to-day IT and network support, including user ... Provide Level 1 IT Help Desk support to employees across all Hope For Youth locations and employees ...

Hope for Youth

Network Administrator

Amityville, NY · On-site

$70K - $80K/yr

The Network Administrator will provide day-to-day IT and network support, including user ... Provide Level 1 IT Help Desk support to employees across all Hope For Youth locations and employees ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates ... Administer user accounts and role-based permissions within TRIRIGA, process BEARS access requests ...

Kinsley Power Systems

Network Admin

Ogden, UT · On-site

$100 - $125/hr

Network Administrator - Journeyman Hill Air Force Base, Ogden, Utah HX5 is an award‑winning ... Provide help desk support, including management of IT trouble tickets. * Support user access to ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates ... Administer user accounts and role-based permissions within TRIRIGA, process BEARS access requests ...

McBride

Network Administrator

Ogden, UT · On-site

$100 - $125/hr

McBride Consulting is seeking a Network Administrator to support the Training Division (AFLCMC/WNR ... Help Desk Support Assist with development of web-based IT equipment management systems and ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

Maintain and optimize server, network, cloud, and cybersecurity environments. * Administer ... The Help Desk Support Technician must demonstrate competence in the following areas:

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Network Administrator Help Desk Support information

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How much do network administrator help desk support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for network administrator help desk support in the United States is $87,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is a network administrator help desk support?

Network Administrator Help Desk Support professionals are responsible for maintaining an organization's computer networks and providing technical support to users. They troubleshoot network issues, configure hardware and software, manage user accounts, and ensure reliable network performance. These roles often serve as the first point of contact for employees experiencing technical problems, working to resolve issues quickly or escalating them as necessary. Additionally, they may assist with network security, backups, and updates to ensure the organization's IT infrastructure runs smoothly.

How do network administrator help desk support roles typically collaborate with other IT teams to resolve issues?

Network Administrator Help Desk Support professionals often serve as a bridge between end users and specialized IT teams. When complex network issues arise, they gather detailed information from users, perform initial troubleshooting, and escalate unresolved problems to network engineers or system administrators. Effective collaboration is crucial, as they communicate findings, document incidents, and follow up to ensure timely resolution. This teamwork not only streamlines issue resolution but also enhances overall network reliability and user satisfaction.

What are the key skills and qualifications needed to thrive as a network administrator help desk support, and why are they important?

To thrive as a Network Administrator Help Desk Support, you need a solid understanding of networking fundamentals, troubleshooting, and operating system administration, often backed by a degree in IT or related certifications such as CompTIA Network+ or Cisco CCNA. Proficiency with network monitoring tools, ticketing systems, and remote desktop software is typically required. Strong problem-solving abilities, communication skills, and patience help you effectively support users and resolve technical issues. These skills and qualities are crucial for maintaining system reliability, minimizing downtime, and ensuring a positive user experience.

What is the difference between Network Administrator Help Desk Support vs Network Technician?

AspectNetwork Administrator Help Desk SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft MTACompTIA Network+, Cisco CCNA, Microsoft MTA
Work EnvironmentHelp desk, support tickets, remote troubleshootingOn-site hardware setup, network installation, troubleshooting
Employer & Industry UsageIT support teams, managed service providers, corporate networksTelecom companies, network installation firms, enterprise IT

Both roles require similar certifications and often work in IT support environments. However, Network Administrator Help Desk Support primarily focuses on remote troubleshooting and user support, while Network Technicians are more involved in hardware setup and network infrastructure installation. Understanding these differences helps job seekers identify the right career path in network support roles.

What cities are hiring for Network Administrator Help Desk Support jobs?

Cities with the most Network Administrator Help Desk Support job openings:

What states have the most Network Administrator Help Desk Support jobs?

States with the most job openings for Network Administrator Help Desk Support jobs include:

What are popular job titles related to Network Administrator Help Desk Support jobs?

For Network Administrator Help Desk Support jobs, the most frequently searched job titles are:

Network Administrator Help Desk Support jobs near you

Network Administrator

Hill Air Force Base, UT

Astrion
5 - 10K employees
Learn more about Astrionexternal

$100K - $110K/yr

Full-time

Posted 26 days ago

Key responsibilities

  • Support system and network administration for LAN, WAN, web, and communication systems across classified and unclassified environments.

  • Assist with development, implementation, and management of IT infrastructure, including system upgrades and hardware/software performance analysis.

  • Provide help desk support and manage IT trouble tickets related to government software applications and user access.

Job description

Overview

Network Administrator

LOCATION: Hill AFB, Utah

JOB STATUS: Full Time; salaried

CLEARANCE: Secret

Astrion is seeking a Network Administrator to support the Training Division (AFLCMC/WNR) at Hill Air Force Base in Ogden, Utah.

The WNR Division serves as the Air Force’s technical, acquisition, and sustainment authority, delivering comprehensive and mission-critical support to the war-fighter. The division supports a broad portfolio of Air Force systems including Electronic Warfare, Range Systems, Air Combat Training, Command and Control Systems, Advanced Radar Threat Systems, and Combat Survivor Evader Locater systems.

This role specifically supports the Live Mission Operations Capability (LMOC) program. LMOC enables real-time weapon modeling and automated data delivery for live training and debrief environments, enhancing training fidelity, density, and effectiveness across mission planning, execution, reconstruction, and review.

Responsibilities:
 

The Network Administrator will perform a wide range of duties supporting both classified and unclassified systems. Responsibilities include, but are not limited to, the following functional areas:

System and Network Administration

  • Provide system administration support for LAN, WAN, web, and communication systems across classified and unclassified environments

  • Support network security for command and control systems

  • Provide classified communication venues for product teams to discuss sensitive requirements, designs, and system shortfalls

  • Assist with assessment, development, implementation, management, maintenance, and administration of LANs, electronic messaging services, telecommunications infrastructure, and government IT services

  • Perform VMware server administration, including high-availability server solutions

  • Assist with installation of communications cabling, including CAT5 and fiber cabling

  • Plan, coordinate, install, and analyze government-furnished computer systems

  • Develop and implement system upgrades to ensure availability, integrity, efficiency, and reliability of IT infrastructure

  • Conduct analysis of system usage, user complaints, traffic interruptions, and hardware/software performance

Application and Help Desk Support

  • Assist with development of web-based IT equipment management systems and government software applications

  • Provide help desk support, including management of IT trouble tickets

  • Support user access to government acquisition and life-cycle applications such as ABSS, CAS, CPARs, JCALS, JEDMICS, DSAMS, and related systems

 CyberSecurity  and Certification Support

  • Develop documentation and artifacts required to certify classified and unclassified network systems

  • Support DIACAP or RMF certification efforts for classified and unclassified infrastructure

  • Review proposed system and software designs for security risks and usability

  • Advise government leadership on system security shortfalls and improvement areas

Systems Integration and Analysis

  • Resolve integration issues between new systems and existing infrastructure

  • Monitor emerging technologies to recommend effective solutions

  • Perform systems analysis for project tracking systems

  • Support IT and communications systems including network infrastructure, wireless systems, and voice systems

Citizenship: Must be a US citizen

Clearance: Must have an active US security clearance

  • Master’s or Bachelor’s degree in a related field with at least 3 years of experience in the respective discipline, including 3 years in the DoD, OR

      • 7 years of directly related experience, including 5 years in the DoD

Experience: 

  • Experience in Information Systems Technology/Computer Science
  • Experience in Business Systems

Certifications: 

 DoD 8570.01-M Information Assurance Technical (IAT) Level II certification (e.g., Security+ CE, CCNA Security, etc.)

Preferred Qualifications:

Technical Skills

  • Experience in information systems technology and computer science

  • Background in business systems

  • Proficiency with LAN/WAN environments and VMware server administration

  • Experience supporting classified and unclassified networks

  • Familiarity with DIACAP or RMF processes

  • Knowledge of government IT applications including ABSS, CAS, CPARs, JCALS, JEDMICS, and DSAMS

Interpersonal Skills

  • Strong problem-solving and analytical abilities

  • Effective communication with technical and non-technical stakeholders

  • Experience supporting DoD personnel and cross-functional teams

  • Ability to manage help desk operations in a classified environment

 

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