1

Nc Fast Help Desk Jobs in Milwaukee, WI (NOW HIRING)

Experience in a tech support role / help desk role Roles and Responsibilities * Support the ... Adaptability to fast paced healthcare operations and evolving regulatory standards * Ability to ...

Receptionist

Brookfield, WI · On-site

$20 - $22/hr

... fast-paced phone environment while providing attentive front desk assistance. The ideal candidate ... help determine proper call routing when requests are unclear. • Provide front desk support by ...

CUSTOMER SERVICE COUNTER

Brookfield, WI

$13.50 - $18.75/hr

Service Desk Associate As a Service Desk Associate, you keep the store connected as a reliable ... In this fast-paced department, you'll have the opportunity to impact several areas of our store ...

Patient Care Coordinator

Brookfield, WI · On-site

$16.50 - $21.75/hr

... fast-paced pediatric and orthodontic office where kids actually look forward to coming to the ... desk. You are: * The first smile families see. * The calm voice helping nervous parents. * The ...

next page

Showing results 1-20

Nc Fast Help Desk information

See Milwaukee, WI salary details

$36.9K

$82.5K

$122.7K

How much do nc fast help desk jobs pay per year?

As of May 27, 2026, the average yearly pay for nc fast help desk in Milwaukee, WI is $82,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk Specialist, and why are they important?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Milwaukee, WI? For Nc Fast Help Desk jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Milwaukee, WI look for? The top searched job categories for Nc Fast Help Desk jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Nc Fast Help Desk jobs? Cities near Milwaukee, WI with the most Nc Fast Help Desk job openings:

Full-time

Posted 12 days ago


Job description

Join our team as Systems Administrator and play a key role in growing our company!

Greenfield Rehabilitation Agency is a therapist-owned and operated organization providing physical, occupational, and speech therapy services to senior communities, skilled nursing facilities, home health agencies, and in-home services across Wisconsin. Our pediatric division, Rehab Resources, partners with Birth to Three programs, school districts and has outpatient clinics across the state. We have been delivering on our mission to provide an exceptional experience for our patients, partners, and team members since 1967. Our reach spans across the state of Wisconsin, making us one of the largest and most trusted therapy providers in the region. We are guided by our core values of agility, integrity, and community.

Position Overview

The System Administrator is responsible for the operation, maintenance, documentation, and security of the organization’s IT infrastructure. This includes ensuring reliable performance of Windows-based servers, networking equipment, and core IT services. This is a rare opportunity to shape the technical systems and processes that will support our next stage of growth. Responsibilities of this highly visible and impactful role include:

Server Administration

  • Install, configure, and maintain Windows servers, both physical and virtual.
  • Manage Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services.
  • Monitor server performance, apply patches, and implement upgrades as needed.
  • Manage storage solutions (SAN/NAS/QNAP/etc.) and backup/recovery systems.

Network Administration

  • Configure and maintain firewalls, routers, switches, VPNs, and wireless networks.
  • Ensure network security through segmentation, access controls, and monitoring tools.
  • Troubleshoot network performance issues and implement optimizations.
  • Create and maintain documentation of network diagrams, IP addressing, and equipment inventory.

Microsoft 365

  • Designs, deploys, manages and serves as primary expert for the Microsoft 365 environment.
  • Administers and maintains M365 collaboration applications including but not limited to Office 365, SharePoint, Teams, and OneDrive.

Manage Security & Compliance

  • Apply security best practices for servers and networks, including patching and hardening.
  • Manage endpoint protection, IDS/IPS, and network monitoring tools.
  • Assist with audits, compliance requirements, and cybersecurity initiatives.

Support & Projects

  • Manage new user equipment set up, onboarding and offboarding processes.
  • Provide help desk support to team members.
  • Manage support and vendor relationships for phone and printers.
  • Provide technical support for escalated server and network issues.
  • Collaborate with leadership on infrastructure upgrades and new technology rollouts.
  • Participate in disaster recovery and business continuity planning/testing.
  • Create and maintain accurate technical documentation and SOPs.

Qualifications

  • Bachelor’s degree in IT, Computer Science or related field
  • Experience as a Systems Administrator in a Windows-based environment
  • Strong knowledge of Microsoft 365 administration
  • Familiarity with Active Directory and hybrid identity setups
  • Understanding of networking fundamentals (TCP/IP, DNS, VPNs)
  • Experience with virtualization (VMware, Hyper-V)
  • Strong troubleshooting and analytical abilities
  • Ability to set priorities, meet deadlines, and multi-task in a fast-paced environment with minimal supervision.
  • Solid self-starter and collaborator who understands and can articulate key drivers of the business and can prioritize efforts and resources accordingly and has a history of leading improvement initiatives that have driven successful results.

Organizational Culture

At Greenfield, our culture is rooted in meaningful relationships, clinical excellence, and a deep commitment to our mission. We are a values-driven organization led by a mission-oriented executive team that champions innovation, professional growth, and collaboration. We foster a workplace where voices are heard, relationships are prioritized, and every team member contributes to our shared success. The ideal candidate for this role will be energized by a culture that values connection, transparency, and continuous improvement.