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NAPA AUTO PARTS

NAPA Automotive Counter Sales Rep

Colonia, NJ · On-site

$16.50 - $21.25/hr

NAPA Auto Parts of Colonia Countermen are the backbone of our business, delivering excellent customer service and knowledge to our long-standing customers/friends. Our KnowHow is the reason our ...

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$5

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$34

How much do napa jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for napa in the United States is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are Napa auto parts employees responsible for?

Napa auto parts employees, often referred to as counter sales associates or parts specialists, are responsible for assisting customers in finding and purchasing automotive parts and accessories. They provide expert advice, process transactions, manage inventory, and ensure that the store is well-stocked and organized. Employees may also handle phone inquiries, place special orders, and support commercial and retail customers with their automotive needs. Excellent customer service and a good understanding of automotive systems are essential for this role.

What are some common challenges faced by automotive parts specialists at NAPA, and how can new hires prepare for them?

Automotive parts specialists at NAPA often face challenges such as staying updated on a vast inventory of parts, accurately identifying customer needs, and managing busy periods with high customer demand. New hires can prepare by familiarizing themselves with NAPA's product catalog, leveraging training resources provided by the company, and developing strong communication and organizational skills. Collaborating closely with team members and utilizing NAPA's inventory systems can also help streamline the process and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Napa Auto Parts Counter Salesperson, and why are they important?

To thrive as a Napa Auto Parts Counter Salesperson, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and catalog lookup tools is often required. Excellent communication, problem-solving, and organizational abilities help you efficiently assist customers and manage multiple tasks. These skills ensure accurate parts identification, customer satisfaction, and smooth store operations.

What is the difference between Napa vs Warehouse Associate?

AspectNapaWarehouse Associate
CertificationsNone typically requiredNone typically required
Work EnvironmentAuto parts store, retail settingWarehouse, distribution center
Industry UsageAutomotive retail and partsLogistics and supply chain
Job FocusCustomer service, sales, inventory managementPicking, packing, shipping

While both Napa and Warehouse Associate roles involve inventory handling, Napa positions focus on automotive parts retail, customer service, and sales, whereas Warehouse Associates typically work in logistics, focusing on shipping and receiving in warehouse settings. The roles differ mainly in work environment and job responsibilities, though both require organizational skills and attention to detail.

More about Napa jobs
What cities are hiring for Napa jobs? Cities with the most Napa job openings:
What states have the most Napa jobs? States with the most job openings for Napa jobs include:
What job categories do people searching Napa jobs look for? The top searched job categories for Napa jobs are:
Napa jobs near you
Infographic showing various Napa job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,515 per year, or $20.4 per hour.
NAPA Automotive Counter Sales Rep

NAPA Automotive Counter Sales Rep

NAPA AUTO PARTS

Somerset, PA • On-site

$12/hr

Full-time

Posted 19 days ago

NAPA Auto Parts rating

6.2

Company rating: 6.2 out of 10

Based on 710 frontline employees who took The Breakroom Quiz

305th of 713 rated retailers

Job description

Counter Sales:
Are you looking for a great opportunity to gain the NAPA KnowHow? Join the winning team at your local NAPA Auto Parts Store!
NAPA Auto Parts Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long-standing customers. Our KnowHow is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality
Primary responsibilities include:
  • Assist customers with their auto parts questions and needs, either in person or via the telephone
  • Handle cash and other purchasing transactions
  • Operate the electronic and paper cataloging system to retrieve up to date parts information
  • Effectively communicate features, benefits and warranty policy information to customers
  • Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

Required skills include:
  • Must be at least 18 years old
  • High School diploma or equivalent
  • Prior automotive background or knowledge, ASE Certification is a plus
  • Ability to work a flexible schedule to include some weekends, evenings and holidays
  • Must enjoy working with people in a fast-paced and exciting environment
  • We are proud of our NAPA team and ready to share the KnowHow! Apply to start your career with your local NAPA Auto Parts store today.

What NAPA Auto Parts employees say

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About NAPA Auto Parts

Sourced by ZipRecruiter

At NAPA, we prioritize the well-being of our employees, believing that a healthy work-life balance is essential for achieving our goals. Join our team and become a part of a company that values its people. Our NAPA Auto Parts stores and Auto Care centers serve as a vital link, connecting professional automotive technicians, at-home mechanics, and everyday drivers with top-quality parts, accessories, and car care products. We ensure their vehicles and garage equipment perform safely and efficiently, instilling confidence as they hit the road. As a team passionate about both people and auto parts, NAPA Auto Parts offers a fulfilling and exciting career journey. Explore endless opportunities in our dynamic and people-focused company.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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