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Napa Jobs in Rochester, NY (NOW HIRING)

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Store Manager

Webster, NY · On-site

$63K/yr

Love Retail * Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. * Know how to take full ...

Store Manager

Webster, NY · On-site

$63K/yr

Love Retail * Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store. * Know how to take full ...

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals. Responsibilities * Scheduling deliveries and dispatching ...

Napa information

See Rochester, NY salary details

$5

$20

$33

How much do napa jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for napa in Rochester, NY is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.83 per hour, depending on experience, location, and employer.

What are Napa auto parts employees responsible for?

Napa auto parts employees, often referred to as counter sales associates or parts specialists, are responsible for assisting customers in finding and purchasing automotive parts and accessories. They provide expert advice, process transactions, manage inventory, and ensure that the store is well-stocked and organized. Employees may also handle phone inquiries, place special orders, and support commercial and retail customers with their automotive needs. Excellent customer service and a good understanding of automotive systems are essential for this role.

What are some common challenges faced by automotive parts specialists at NAPA, and how can new hires prepare for them?

Automotive parts specialists at NAPA often face challenges such as staying updated on a vast inventory of parts, accurately identifying customer needs, and managing busy periods with high customer demand. New hires can prepare by familiarizing themselves with NAPA's product catalog, leveraging training resources provided by the company, and developing strong communication and organizational skills. Collaborating closely with team members and utilizing NAPA's inventory systems can also help streamline the process and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Napa Auto Parts Counter Salesperson, and why are they important?

To thrive as a Napa Auto Parts Counter Salesperson, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and catalog lookup tools is often required. Excellent communication, problem-solving, and organizational abilities help you efficiently assist customers and manage multiple tasks. These skills ensure accurate parts identification, customer satisfaction, and smooth store operations.

What is the difference between Napa vs Warehouse Associate?

AspectNapaWarehouse Associate
CertificationsNone typically requiredNone typically required
Work EnvironmentAuto parts store, retail settingWarehouse, distribution center
Industry UsageAutomotive retail and partsLogistics and supply chain
Job FocusCustomer service, sales, inventory managementPicking, packing, shipping

While both Napa and Warehouse Associate roles involve inventory handling, Napa positions focus on automotive parts retail, customer service, and sales, whereas Warehouse Associates typically work in logistics, focusing on shipping and receiving in warehouse settings. The roles differ mainly in work environment and job responsibilities, though both require organizational skills and attention to detail.

What are popular job titles related to Napa jobs in Rochester, NY? For Napa jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Napa jobs in Rochester, NY look for? The top searched job categories for Napa jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Napa jobs? Cities near Rochester, NY with the most Napa job openings:
Infographic showing various Napa job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,948 per year, or $20.2 per hour.
Store Counter Sales (Part Time)

Store Counter Sales (Part Time)

Genuine Parts Company

Batavia, NY • On-site

$17.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

231st of 399 rated retail wholesalers


Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!
What you will be doing:
  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
  • Use your parts knowledge to assist other NAPA team members answer questions for customers
  • Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
  • Bring customer focus and high energy to our fast-paced stores
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:
  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
  • You are willing to learn all things automotive if you don't have the background in automotive parts.
  • Want to join a team where you can learn and grow your career - the opportunities are endless!

What you'll need:
  • Valid Driver's License
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
  • High School Diploma or GED. Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills
  • Love fast paced retail environments
  • Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don't):
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision
  • Knowledge of cataloging AND/OR inventory management systems, a plus
  • Entirely customer-centric (external/internal)
  • ASE Certifications

What's in it for you:
  • Awesome people and brand
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a "family" feel
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders/your team

This position offers a starting hourly rate of $17.75. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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