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Noc Tech Jobs (NOW HIRING)

Koniag, Inc.

NOC Technician Tier 2

Washington, DC · On-site

$70K - $85K/yr

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 2 to support KTS and our government customer in Washington, DC. This position requires the ...

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ... The NOC Analyst is a full time, non-exempt position. The regular work hours are 40 hours per week ...

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ...

EVOTECH LLC

NOC Analyst

San Antonio, TX · On-site

We are committed to advancing innovative technologies and fostering a culture of creativity. Guided ... Provide Tier 1 and Tier 2 support; coordinate with NOC and FSR teams to resolve and document ...

NoTraffic

NOC Engineer

Overland Park, KS · On-site

Have experience in a NOC, SOC, IT Operations, Technical Support, Site Reliability, or similar operational environment. * Can clearly communicate technical concepts to both technical and non-technical ...

RealPage, Inc.

Supervisor, NOC - WhiteSky

Cleveland, OH · On-site

$70K - $120K/yr

As the foundation for smart building automation and real-time services, it ensures a superior ... The NOC Supervisor provides frontline leadership, technical guidance, coaching, and quality ...

Block Communications, Inc

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ...

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 3 to support KTS and our government customer in Washington, DC. This position requires the ...

krg technology inc

Noc Technician

Scottsdale, AZ · On-site

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: Noc Technician Location:

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 3 to support KTS and our government customer in Washington, DC. This position requires the ...

kgs

NOC Technician Tier 2

Washington, DC · Hybrid

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 2 to support KTS and our government customer in Washington, DC. This position requires the ...

Koniag, Inc.

NOC Technician Tier 3

Washington, DC · On-site

$110K - $120K/yr

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 3 to support KTS and our government customer in Washington, DC. This position requires the ...

kgs

NOC Technician Tier 2

Washington, DC · Hybrid

Koniag Technology Solutions, Inc, a Koniag Government Services company , is seeking a NOC Technician Tier 2 to support KTS and our government customer in Washington, DC. This position requires the ...

Sonepar

NOC Surveillance Agent

Jonesboro, AR · On-site

The NOC serves as both an escalation point for end-user issues that cannot be resolved by field ... Interest in Networking, Telecommunications, or Information Technology * Previous Customer Service ...

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NOC Tech information

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$12

$26

$43

How much do noc tech jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for noc tech in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a NOC Tech?

NOC Techs, or Network Operations Center Technicians, are IT professionals who monitor, troubleshoot, and maintain computer networks and systems for organizations. They work in network operations centers to ensure that network infrastructure runs smoothly, addressing issues such as outages, performance problems, and security threats. NOC Techs often work in shifts to provide 24/7 support, responding to alerts, performing routine maintenance, and escalating complex problems to higher-level engineers. Their role is crucial in minimizing downtime and ensuring reliable network performance for businesses.

What are the key skills and qualifications needed to thrive as a NOC Tech?

To thrive as a NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting, and system monitoring, typically backed by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access technologies is commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and coordinate with technical teams. These skills are crucial for maintaining network uptime, minimizing disruptions, and ensuring seamless IT operations.

What are some common challenges faced by NOC Techs and how can they be managed effectively?

NOC Technicians often face challenges such as responding to critical network outages, managing multiple incidents simultaneously, and staying updated with rapidly evolving technologies. Effective time management, strong communication skills, and a solid understanding of network protocols are key to handling these challenges. Additionally, NOC teams typically operate in shifts to provide 24/7 coverage, which requires adaptability and teamwork. Proactively documenting incidents and collaborating with engineers or vendors can also help resolve issues more efficiently and minimize downtime.

What is the difference between Noc Tech vs Network Technician?

AspectNoc TechNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMonitoring networks, troubleshooting issues remotely, working in a Network Operations CenterInstalling, configuring, and maintaining network hardware and software on-site or remotely
Employer & Industry UsageTelecom, ISPs, large enterprises with dedicated NOC teamsIT service providers, corporate IT departments, networking companies

While both roles involve networking skills and certifications like CompTIA Network+ or Cisco CCNA, Noc Techs primarily monitor and troubleshoot networks remotely within a NOC environment. Network Technicians often perform hands-on installation, configuration, and maintenance of network hardware. The roles complement each other but focus on different aspects of network management.

How to become a NOC technician?

To become a NOC technician, candidates typically need a high school diploma or equivalent, along with knowledge of networking fundamentals, protocols, and hardware. Relevant certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network monitoring tools is often required. Strong problem-solving skills and the ability to work in a 24/7 environment are also important.

Is a NOC Tech a good career?

A NOC Tech (Network Operations Center Technician) is a viable career option for those interested in network monitoring, troubleshooting, and maintaining IT infrastructure. It often requires technical skills, certifications like CompTIA Network+ or Cisco CCNA, and the ability to work in shifts or high-pressure environments. The role offers opportunities for advancement into network administration or cybersecurity fields.

What does a NOC technician do?

A NOC technician monitors and maintains a company's network infrastructure, including servers, switches, and routers. They troubleshoot network issues, perform routine updates, and ensure system security and uptime, often working with network management tools and following established procedures.
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Cities with the most Noc Tech job openings:

What states have the most Noc Tech jobs?

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What job categories do people searching Noc Tech jobs look for?

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NOC Tech jobs near you
Infographic showing various Noc Tech job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.

NOC Technical Manager (Onsite in Holland, OH)

Velocity A Managed Solutions Company

Holland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

General Summary
Velocity is seeking an experienced NOC Technical Manager to provide technical leadership and operational oversight for Velocity's 24/7/365 Network Operations Center (NOC). The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for service availability, performance, and customer satisfaction.
This role serves as a key technical leader within the NOC, partnering with NOC Leadership, NOC Engineering Staff, Network Engineering, Service Delivery, and other technical teams to ensure timely resolution of incidents and continuous improvement of NOC operations. The NOC Technical Manager will also provide technical guidance, develop operational standards, analyze performance metrics, and lead initiatives designed to improve network reliability, incident response, and overall service delivery.
Primary Duties and Responsibilities
Technical & Operational Leadership
  • Provide technical leadership and oversight for the 24/7/365 Network Operations Center.
  • Oversee the monitoring, identification, troubleshooting, and escalation of network, infrastructure, and service-impacting events.
  • Lead and develop Tier 2 NOC Engineers, NOC Supervisors, and Escalation personnel.
  • Serve as a technical escalation point for complex incidents and operational issues.
  • Ensure NOC personnel follow established technical procedures, troubleshooting methodologies, and escalation paths.
  • Partner with Network Engineering and other technical teams to resolve complex network and infrastructure issues.
  • Support staffing, scheduling, and shift coverage to ensure continuous NOC operations.

Network Monitoring & Incident Management
  • Oversee network and systems monitoring to identify outages, performance issues, alarms, and potential service disruptions.
  • Ensure incidents are properly prioritized, documented, escalated, and resolved within established service level requirements.
  • Provide technical leadership during major incidents, network outages, and customer-impacting events.
  • Coordinate cross-functional technical response efforts during critical incidents.
  • Ensure timely and accurate communication regarding service-impacting events.
  • Conduct and/or oversee post-incident reviews and identify opportunities to prevent recurring issues.
  • Monitor incident trends and identify recurring technical problems requiring corrective action.

Service Delivery & Performance Management
  • Establish, monitor, and improve technical KPIs, SLAs, and service quality metrics.
  • Analyze NOC performance data to identify trends, risks, and opportunities for improvement.
  • Develop and maintain technical SOPs, troubleshooting guides, workflows, escalation procedures, and knowledge-base documentation.
  • Ensure operational processes align with customer commitments and internal service standards.
  • Prepare and present NOC performance reports, technical trends, incident summaries, and recommendations to leadership.
  • Monitor team performance and provide coaching and development to improve technical capabilities and service delivery.

Technical Process Improvement
  • Identify opportunities to improve network monitoring, incident response, troubleshooting, escalation, and service delivery processes.
  • Evaluate and recommend improvements to NOC tools, technologies, workflows, and procedures.
  • Support automation initiatives designed to improve monitoring, alerting, reporting, and operational efficiency.
  • Lead technical projects and special initiatives that improve network reliability and NOC performance.
  • Collaborate with technical leadership to develop and implement scalable NOC processes and standards.
  • Maintain awareness of emerging technologies, monitoring practices, and industry standards relevant to Network Operations.

Team Development & Leadership
  • Establish clear performance expectations and technical standards for NOC personnel.
  • Conduct regular coaching, performance reviews, and employee development discussions.
  • Identify technical skills gaps and develop training opportunities for NOC team members.
  • Promote knowledge sharing and collaboration across NOC shifts and technical teams.
  • Foster a culture of accountability, continuous learning, customer focus, and operational excellence.
  • Ensure appropriate onboarding and ongoing technical training for NOC employees.

Qualifications, Education and Experience
  • Bachelor's degree in Information Technology, Computer Science, Networking, or a related field preferred; equivalent technical experience will be considered.
  • Minimum 5 years of experience in Network Operations, NOC, IT Operations, Network Engineering, or a related technical environment.
  • Minimum 3 years of technical leadership or management experience within a NOC, Network Operations, IT Operations, or related technical environment.
  • Strong understanding of network operations, monitoring, alerting, troubleshooting, and incident management.
  • Experience working with network monitoring and management tools.
  • Strong understanding of TCP/IP, DNS, DHCP, routing, switching, and general network infrastructure.
  • Experience managing technical escalations and customer-impacting incidents.
  • Experience developing and managing SLAs, SOPs, escalation procedures, and operational metrics.
  • Demonstrated ability to analyze technical issues, identify root causes, and drive corrective actions.
  • Strong understanding of IT service management and incident management principles.
  • Experience leading technical teams in a 24/7/365 operational environment preferred.
  • Strong communication, analytical, problem-solving, and organizational skills.
  • Ability to effectively communicate technical information to both technical and non-technical audiences.
  • Ability to prioritize multiple incidents, projects, and operational priorities in a fast-paced environment.
  • Candidates must be legally authorized to work in the United States without current or future employer sponsorship. Velocity does not sponsor employment-based visas or provide sponsorship for this position.

Preferred Qualifications
  • ITIL certification or experience working within an ITIL-based environment.
  • CCNA, CCNP, Network+, or other relevant networking certification.
  • Experience with NOC monitoring, ticketing, alerting, and network management platforms.
  • Experience with telecommunications, managed services, MSP, or enterprise network environments.
  • Experience with automation, scripting, or monitoring optimization.
  • Experience conducting root cause analysis (RCA) and post-incident reviews.
  • Experience supporting high-availability, customer-facing network environments.

Why you'll love working at Velocity
We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values - Collaborative and Strong at the Core
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let's go!

Our Benefits
  • Medical, Dental, Vision
  • PTO & Paid Holidays
  • Paid Sick Time
  • 401K - with Employer Match
  • Paid Parental Leave
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available

About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

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