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Noc Tech Jobs in Ohio (NOW HIRING)

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Associate's Degree (or equivalent) in IT, Computer Science, or equivalent technical training ...

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ...

Bluebird Network

NOC Engineer

Independence, OH · On-site

Bluebird is a dynamic growing company in need of a NOC Technician to be a part of a collaborative ... Knowledge of LAN/WAN technologies. * DWDM and/or MPLS fundamentals. * Must be able to work a ...

Bluebird Network

NOC Engineer

Independence, OH · On-site

Bluebird is a dynamic growing company in need of a NOC Technician to be a part of a collaborative ... Knowledge of LAN/WAN technologies. * DWDM and/or MPLS fundamentals. * Must be able to work a ...

Block Communications, Inc

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ...

Buckeye Broadband

NOC Analyst I

Northwood, OH

Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant ... The NOC Analyst is a full time, non-exempt position. The regular work hours are 40 hours per week ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Associate's Degree (or equivalent) in IT, Computer Science, or equivalent technical training ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Associate's Degree (or equivalent) in IT, Computer Science, or equivalent technical training ...

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Noc Tech information

See Ohio salary details

$12

$24

$41

How much do noc tech jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for noc tech in Ohio is $24.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.32 per hour, depending on experience, location, and employer.

What is a NOC Tech?

NOC Techs, or Network Operations Center Technicians, are IT professionals who monitor, troubleshoot, and maintain computer networks and systems for organizations. They work in network operations centers to ensure that network infrastructure runs smoothly, addressing issues such as outages, performance problems, and security threats. NOC Techs often work in shifts to provide 24/7 support, responding to alerts, performing routine maintenance, and escalating complex problems to higher-level engineers. Their role is crucial in minimizing downtime and ensuring reliable network performance for businesses.

What are the key skills and qualifications needed to thrive as a NOC Tech?

To thrive as a NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting, and system monitoring, typically backed by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access technologies is commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and coordinate with technical teams. These skills are crucial for maintaining network uptime, minimizing disruptions, and ensuring seamless IT operations.

What are some common challenges faced by NOC Techs and how can they be managed effectively?

NOC Technicians often face challenges such as responding to critical network outages, managing multiple incidents simultaneously, and staying updated with rapidly evolving technologies. Effective time management, strong communication skills, and a solid understanding of network protocols are key to handling these challenges. Additionally, NOC teams typically operate in shifts to provide 24/7 coverage, which requires adaptability and teamwork. Proactively documenting incidents and collaborating with engineers or vendors can also help resolve issues more efficiently and minimize downtime.

What is the difference between Noc Tech vs Network Technician?

AspectNoc TechNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMonitoring networks, troubleshooting issues remotely, working in a Network Operations CenterInstalling, configuring, and maintaining network hardware and software on-site or remotely
Employer & Industry UsageTelecom, ISPs, large enterprises with dedicated NOC teamsIT service providers, corporate IT departments, networking companies

While both roles involve networking skills and certifications like CompTIA Network+ or Cisco CCNA, Noc Techs primarily monitor and troubleshoot networks remotely within a NOC environment. Network Technicians often perform hands-on installation, configuration, and maintenance of network hardware. The roles complement each other but focus on different aspects of network management.

How to become a NOC technician?

To become a NOC technician, candidates typically need a high school diploma or equivalent, along with knowledge of networking fundamentals, protocols, and hardware. Relevant certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network monitoring tools is often required. Strong problem-solving skills and the ability to work in a 24/7 environment are also important.

Is a NOC Tech a good career?

A NOC Tech (Network Operations Center Technician) is a viable career option for those interested in network monitoring, troubleshooting, and maintaining IT infrastructure. It often requires technical skills, certifications like CompTIA Network+ or Cisco CCNA, and the ability to work in shifts or high-pressure environments. The role offers opportunities for advancement into network administration or cybersecurity fields.

What does a NOC technician do?

A NOC technician monitors and maintains a company's network infrastructure, including servers, switches, and routers. They troubleshoot network issues, perform routine updates, and ensure system security and uptime, often working with network management tools and following established procedures.

What are popular job titles related to Noc Tech jobs in Ohio?

For Noc Tech jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Noc Tech jobs in Ohio look for?

The top searched job categories for Noc Tech jobs in Ohio are:

Noc Tech jobs near you
Infographic showing various Noc Tech job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 10% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,984 per year, or $25 per hour.

NOC Supervisor

Acuative Corporation

Strongsville, OH • On-site

Full-time

Posted 29 days ago

Acuative rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

128th of 224 rated it services

Job description

Role Summary :

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures staff adherence to all procedures, manages workload prioritization, and serves as the primary escalation point for frontline NOC Analysts and Technicians, driving incident response to meet critical Service Level Agreements (SLAs) during their shift.

Responsibilities :

Daily Operations & Workload Management :

  • Shift Command: Oversee all day-to-day NOC activities during the assigned shift.
  • Workload Distribution: Review and assign all incoming work, including automated alerts, trouble tickets, service requests, and change orders, ensuring proper prioritization and timely resolution by NOC staff.
  • Performance Monitoring: Ensure the team is diligently monitoring all network and system health dashboards, performance metrics, and alerts using monitoring tools.
  • SLA Compliance: Drive the team to meet or exceed Service Level Agreements (SLAs) for response time (MTTA) and resolution time (MTTR).
  • Documentation Quality: Review the quality and completeness of all incident tickets, ensuring all actions, escalations, and resolutions are accurately logged in the ticketing system.

Incident and Crisis Management :

  • Escalation Authority: Act as the first point of escalation for complex technical issues that Level 1/2 NOC staff cannot resolve, providing guidance or stepping in to troubleshoot.
  • Major Incident Coordinator: Take ownership of critical incidents (P1/P2 outages), coordinating the initial response, managing bridge calls, and engaging specialized engineering teams (Tier 3/Network Engineering).
  • Communication Hub: Ensure clear, timely, and effective internal and external communication regarding the status of all significant incidents and maintenance activities.
  • Problem Prevention: Lead preliminary root cause analysis (RCA) on recurring incidents and collaborate with the Problem Management team to find and eliminate systemic issues.

Team Leadership and Development :

  • Staff Management: Manage the daily supervision of NOC Analysts and Technicians, including scheduling, time-off requests, and ensuring adequate 24/7 coverage.
  • Mentoring and Coaching: Provide coaching, training, and technical mentorship to develop the team's troubleshooting and diagnostic skills.
  • Performance Evaluation: Conduct regular check-ins and performance reviews, offering constructive feedback and contributing to formal employee appraisals.
  • Hiring and Onboarding: Assist the NOC Manager with the recruitment, interviewing, and onboarding of new technical staff.

Process and Policy Enforcement :

  • Procedure Enforcement: Ensure all NOC staff strictly adhere to established Standard Operating Procedures (SOPs), runbooks, and ITIL-based processes (Incident Management, Change Management, Problem Management).
  • Change Control Review: Oversee and approve network change requests during the shift, ensuring change management policies are followed to minimize risk to the production environment.
  • Knowledge Base Maintenance: Champion the creation and maintenance of a robust knowledge base (KEDB) for common resolutions and known errors.
  • Operational Reporting: Prepare and present daily, weekly, or shift reports on NOC performance, network availability, and key metrics for management review.

Required Qualifications :

  • Soft Skills: Strong verbal and written communication, essential for clear shift handovers and incident reporting.
  • Security Clearance: Must be eligible for and able to successfully obtain and maintain a U.S. Government Public Trust clearance.
  • Education: Associate's Degree (or equivalent) in IT, Computer Science, or equivalent technical training/certifications (or equivalent work experience).
  • Experience: Minimum 3+ years of hands-on experience in a 24/7 operations environment, triage, and ticket management.
  • Experience: Minimum 1+ year of experience guiding, mentoring, or directly supervising junior technical staff.
  • Core Skills: Proven ability to coordinate initial incident response, manage bridge calls, and perform accurate ticket quality review.
  • Core Skills: Solid understanding of network monitoring tools, protocols (TCP/IP), and basic troubleshooting for LAN/WAN/Security devices.

Desired Qualifications :

  • IT Service Management: ITILv4 Foundation.
  • Networking/Security: Cisco Certified Network Associate (CCNA).
  • Networking/Security: Fortinet Certified Associate (FCA) or NSE 2/3.

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