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Noc Tech Jobs (NOW HIRING)

FirstLight

Senior NOC Technician

Williston, VT · On-site

Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM. * In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics ...

Scientel Solutions

NOC Technician

Aurora, IL · On-site

The Scientel Solutions NOC is staffed 24x7x365 and is responsible for monitoring the network ... networking technologies such as routers/switches/hubs, firewalls, and TCP/IP protocols. The ...

AditiStaffing

NOC Technician

Southlake, TX · On-site

Company Description Aditi Staffing is an MBE certified, IT Staffing firm in the US offering ... The Associate Technician NOC is responsible for monitoring Verizon Wireless' switching network ...

NoTraffic

NOC Engineer

Overland Park, KS

Have experience in a NOC, SOC, IT Operations, Technical Support, Site Reliability, or similar operational environment. * Can clearly communicate technical concepts to both technical and non-technical ...

TGI MAIN COMPANY

NOC Technician I

Boca Raton, FL · On-site

$60K - $75K/yr

Associate degree in IT preferred. * 1+ year of experience in Help Desk, NOC, or IT support role. * Familiarity with Windows OS, remote desktop tools, and IT fundamentals. * Desire to grow within a ...

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

Overview The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC ... Working knowledge of Network technologies and design, LAN, WAN, WLAN, Gateway, Hub, TCP/IP ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Associate's Degree (or equivalent) in IT, Computer Science, or equivalent technical training ...

Bluebird Network

NOC Engineer

Kansas City, MO · On-site

Bluebird is a dynamic growing company in need of a NOC Technician to be a part of a collaborative ... Knowledge of LAN/WAN technologies. * DWDM and/or MPLS fundamentals. * Must be able to work a ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, four additional years of experience in a NOC, SOC, IT securit ...

RealPage, Inc.

Supervisor, NOC - WhiteSky

Cleveland, OH · On-site +1

$70K - $120K/yr

As the foundation for smart building automation and real-time services, it ensures a superior ... The NOC Supervisor provides frontline leadership, technical guidance, coaching, and quality ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, four additional years of experience in a NOC, SOC, IT securit ...

Bluebird Network

NOC Engineer

Independence, OH · On-site

Bluebird is a dynamic growing company in need of a NOC Technician to be a part of a collaborative ... Knowledge of LAN/WAN technologies. * DWDM and/or MPLS fundamentals. * Must be able to work a ...

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NOC Tech information

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$12

$26

$43

How much do noc tech jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for noc tech in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a NOC Tech?

NOC Techs, or Network Operations Center Technicians, are IT professionals who monitor, troubleshoot, and maintain computer networks and systems for organizations. They work in network operations centers to ensure that network infrastructure runs smoothly, addressing issues such as outages, performance problems, and security threats. NOC Techs often work in shifts to provide 24/7 support, responding to alerts, performing routine maintenance, and escalating complex problems to higher-level engineers. Their role is crucial in minimizing downtime and ensuring reliable network performance for businesses.

What are the key skills and qualifications needed to thrive as a NOC Tech?

To thrive as a NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting, and system monitoring, typically backed by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access technologies is commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and coordinate with technical teams. These skills are crucial for maintaining network uptime, minimizing disruptions, and ensuring seamless IT operations.

What are some common challenges faced by NOC Techs and how can they be managed effectively?

NOC Technicians often face challenges such as responding to critical network outages, managing multiple incidents simultaneously, and staying updated with rapidly evolving technologies. Effective time management, strong communication skills, and a solid understanding of network protocols are key to handling these challenges. Additionally, NOC teams typically operate in shifts to provide 24/7 coverage, which requires adaptability and teamwork. Proactively documenting incidents and collaborating with engineers or vendors can also help resolve issues more efficiently and minimize downtime.

What is the difference between Noc Tech vs Network Technician?

AspectNoc TechNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMonitoring networks, troubleshooting issues remotely, working in a Network Operations CenterInstalling, configuring, and maintaining network hardware and software on-site or remotely
Employer & Industry UsageTelecom, ISPs, large enterprises with dedicated NOC teamsIT service providers, corporate IT departments, networking companies

While both roles involve networking skills and certifications like CompTIA Network+ or Cisco CCNA, Noc Techs primarily monitor and troubleshoot networks remotely within a NOC environment. Network Technicians often perform hands-on installation, configuration, and maintenance of network hardware. The roles complement each other but focus on different aspects of network management.

How to become a NOC technician?

To become a NOC technician, candidates typically need a high school diploma or equivalent, along with knowledge of networking fundamentals, protocols, and hardware. Relevant certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network monitoring tools is often required. Strong problem-solving skills and the ability to work in a 24/7 environment are also important.

Is a NOC Tech a good career?

A NOC Tech (Network Operations Center Technician) is a viable career option for those interested in network monitoring, troubleshooting, and maintaining IT infrastructure. It often requires technical skills, certifications like CompTIA Network+ or Cisco CCNA, and the ability to work in shifts or high-pressure environments. The role offers opportunities for advancement into network administration or cybersecurity fields.

What does a NOC technician do?

A NOC technician monitors and maintains a company's network infrastructure, including servers, switches, and routers. They troubleshoot network issues, perform routine updates, and ensure system security and uptime, often working with network management tools and following established procedures.
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NOC Tech jobs near you
Infographic showing various Noc Tech job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 13% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.

Senior NOC Technician

FirstLight

Williston, VT • On-site

Full-time

Posted 29 days ago

FirstLight Fiber rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 101 rated telecommunications companies

Job description

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.

This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required.

The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.

The shift for this position is Sunday through Wednesday, 1pm-12am and is eligible for shift differential.  

The role offers both remote and hybrid flexibility, but candidates must be located within Footlight's service area.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures.
  • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC. 
  • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups. 
  • New Hire Training
  • Job role will involve potential on call duties.


Recommended SKILLS 

  • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality. 
  • Word, Microsoft Excel, Microsoft Outlook.
  • Excellent written and verbal communication skills are required.
  • Must be detail oriented and highly organized.
  • Strong detail-oriented and organized project management skills.
  • Ability to build and foster collaborative relationships.
  • Capable of working and learning independently with minimal supervision.
  • Strong problem-solving skills, and the ability to make decisions independently. 
  • Good communication skills with ability to converse technical information to all audiences.
  • Cisco certifications
  • Four to Six years Network Operations experience or equivalent
  • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred.
  • Advanced 2nd line technical competency level that spans all deployed equipment technologies.
  • Willingness and ability to train NOC staff on technical, functional, and procedural items.
  • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM.
  • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.
  • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model.
  • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.
  • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q.
  • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters.
  • Experience with passive and active OADM & ROADM DWDM systems.


REQUIRED SKILLSETS

Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Ciena 6500/One Control
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454)

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.



The shift for this position is Sunday through Wednesday, 1pm-12am and is eligible for shift differential.

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