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Mychart Jobs in Indiana (NOW HIRING)

Gbmc

Patient Services Assistant - Ophthalmology

Clermont, IN · On-site

$15.50 - $21/hr

Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient's visit. * Assist patient with registering for MyChart * Responsible for managing ...

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See Indiana salary details

$18.1K

$59.8K

$119.9K

How much do mychart jobs pay per year?

As of Jun 21, 2026, the average yearly pay for mychart in Indiana is $59,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart Support Specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart job?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Indiana? For Mychart jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Indiana look for? The top searched job categories for Mychart jobs in Indiana are:
What cities in Indiana are hiring for Mychart jobs? Cities in Indiana with the most Mychart job openings:
Mychart jobs near you
Application Analyst II - MyChart

Application Analyst II - MyChart

Deaconess

Evansville, IN • On-site

Full-time

Medical, Retirement

Posted 9 days ago

Deaconess Health System rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

526th of 874 rated healthcare providers

Job description

Join Our Team
Deaconess Health System is seeking an Application Analyst II - MyChart to join our Digital Technology Services team. In this role, you will support, configure, and optimize Epic MyChart and related patient engagement applications that enhance the patient experience and improve access to care.
You will partner closely with clinical, operational, and technical teams to deliver solutions that support patient communication, digital access, and ambulatory workflows. This role requires a strong understanding of application support, workflow design, and system optimization within a healthcare environment.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
  • Onsite children's care centers (Infant through Pre-K)
  • Tuition reimbursement
  • Free access to fitness centers
  • Career advancement opportunities
  • Competitive pay with yearly opportunities for increases and bonuses

Job Overview
  • Support and maintain Epic MyChart and related patient-facing applications
  • Configure and optimize workflows supporting patient engagement, scheduling, messaging, and digital access
  • Partner with clinical and operational teams to gather requirements and translate needs into system solutions
  • Troubleshoot and resolve application issues, including escalations
  • Support system upgrades, testing, and enhancements
  • Participate in projects and initiatives to improve patient experience and system performance
  • Ensure data integrity, system reliability, and adherence to standards and best practices
  • Serve as a Subject Matter Expert (SME) for assigned applications

What You Will Do
  • Build and maintain MyChart functionality including patient messaging, scheduling, and portal features
  • Troubleshoot and resolve complex application issues and provide escalation support
  • Perform workflow analysis and partner with stakeholders to improve system usability and efficiency
  • Support testing, upgrades, and new feature implementations
  • Collaborate with other DTS teams on integrations, interfaces, and data exchange
  • Create and maintain documentation, including workflows, build standards, and support materials
  • Follow change management and production support processes
  • Provide end-user support, education, and training as needed
  • Identify opportunities for system optimization and patient experience improvements

What You Will Need
Required:
  • Bachelor's degree in Information Systems, Healthcare, Business, or related field (or equivalent experience)
  • 3+ years of experience supporting healthcare applications or enterprise systems
  • Experience troubleshooting and supporting application systems
  • Strong analytical and problem-solving skills
  • Ability to communicate effectively with both technical and non-technical stakeholders

Preferred:
  • Experience supporting Epic MyChart or Epic Ambulatory applications
  • Epic certification in MyChart or related module (or ability to obtain)
  • Experience with healthcare workflows, especially patient access or ambulatory settings
  • Familiarity with system integrations, interfaces, and testing processes
  • Knowledge of SQL, reporting tools, or data analysis

Other Keywords:
Application Analyst II, MyChart Analyst, Epic MyChart, Epic Analyst, Ambulatory Applications, Healthcare IT, Clinical Applications, Patient Engagement Technology, Patient Portal, Epic Ambulatory, Application Support, System Configuration, Workflow Analysis, DTS, Information Services, Healthcare Technology
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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