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Mychart Jobs in Indiana (NOW HIRING)

Ohio Health

Medical Assistant

New Albany, IN · On-site

$16.50 - $21/hr

Primary job duties include rooming patients (includes vitals and taking patient history), helping answer in baskets (MyChart messages, reviewing refill requests), answering phones and scheduling ...

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See Indiana salary details

$18.1K

$59.8K

$119.9K

How much do mychart jobs pay per year?

As of Jul 11, 2026, the average yearly pay for mychart in Indiana is $59,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart Support Specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the Mychart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart job?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Indiana? For Mychart jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Indiana look for? The top searched job categories for Mychart jobs in Indiana are:
What cities in Indiana are hiring for Mychart jobs? Cities in Indiana with the most Mychart job openings:
Mychart jobs near you
Application Analyst II - MyChart

Application Analyst II - MyChart

Deaconess

Evansville, IN • On-site

Full-time

Medical, Retirement

Posted 29 days ago

Deaconess Health System rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

520th of 881 rated healthcare providers

Job description

Overview
We are seeking an experienced Application Analyst II - MyChart to join our Digital Technology Services (DTS) team. In this role, you will support, configure, and optimize Epic MyChart and related patient engagement applications that enhance the patient experience and improve access to care.
You will collaborate closely with clinical, operational, and technical teams to deliver solutions that support patient communication, digital access, scheduling, and ambulatory workflows. This position is ideal for someone who combines strong technical expertise with a passion for improving healthcare through technology.
Key Responsibilities
  • Support, maintain, and optimize Epic MyChart and related patient-facing applications
  • Configure workflows that support patient engagement, scheduling, messaging, and digital access initiatives
  • Partner with clinical and operational stakeholders to gather requirements and translate business needs into effective system solutions
  • Troubleshoot and resolve application issues, including complex escalations
  • Support system upgrades, testing activities, and enhancement implementations
  • Participate in projects that improve patient experience, operational efficiency, and system performance
  • Ensure data integrity, application reliability, and compliance with organizational standards and best practices
  • Serve as a subject matter expert (SME) for assigned applications
  • Build and maintain MyChart functionality, including patient messaging, scheduling, and portal features
  • Analyze workflows and recommend system improvements that enhance usability and efficiency
  • Collaborate with DTS teams on integrations, interfaces, and data exchange processes
  • Create and maintain documentation, including workflows, build standards, and support materials
  • Follow established change management, testing, and production support procedures
  • Provide end-user support, education, and training as needed
  • Identify opportunities for application optimization and enhanced patient engagement
Qualifications
Required
  • Bachelor's degree in Information Systems, Healthcare, Business, or a related field, or equivalent combination of education and experience
  • Three or more years of experience supporting healthcare applications or enterprise systems
  • Experience troubleshooting, supporting, and maintaining application systems
  • Strong analytical, problem-solving, and critical-thinking skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Commitment to teamwork, customer service, and continuous improvement
Preferred
  • Experience supporting Epic MyChart or Epic Ambulatory applications
  • Epic MyChart certification or related Epic certification, or the ability to obtain certification
  • Experience with healthcare workflows, particularly patient access, ambulatory, or patient engagement processes
  • Knowledge of system integrations, interfaces, testing methodologies, and application lifecycle support
  • Experience with SQL, reporting tools, or data analysis
  • Previous experience working within a healthcare information technology environment
What We Offer
  • A meaningful role that directly supports patient engagement and access to care
  • The opportunity to work with innovative healthcare technologies and Epic applications
  • A collaborative environment that values teamwork and continuous improvement
  • Professional development, Epic training, and career growth opportunities
  • Competitive compensation with opportunities for annual increases and bonuses
  • Tuition reimbursement
  • Onsite childcare centers (Infant through Pre-K)
  • Free access to fitness centers and health coaching resources
  • Comprehensive healthcare and retirement benefits
  • A workplace culture focused on innovation, service excellence, and making healthcare better for our patients and communities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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