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Mta Mobility Jobs (NOW HIRING)

MTM Transit

Adminstrative Supervisor

Baltimore, MD · On-site

$59K/yr

The Supervisor, Administrative provides independent review and monitoring of the mobility service in accordance with MTA policies and procedures. The Supervisor, Administrative will be responsible ...

MTM Transit

Adminstrative Supervisor

Baltimore, MD

$59K/yr

The Supervisor, Administrative provides independent review and monitoring of the mobility service in accordance with MTA policies and procedures. The Supervisor, Administrative will be responsible ...

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As of Jun 7, 2026, the average hourly pay for mta mobility in the United States is $69.11, according to ZipRecruiter salary data. Most workers in this role earn between $59.86 and $80.77 per hour, depending on experience, location, and employer.

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An MTA Mobility job typically involves operating paratransit vehicles to transport passengers with disabilities safely and efficiently. Employees provide door-to-door service, assist passengers as needed, and ensure compliance with safety regulations. Strong customer service skills, a valid driver's license, and knowledge of local routes are often required.

What are the typical daily responsibilities for an MTA Mobility professional?

As an MTA Mobility professional, your daily responsibilities may include coordinating and scheduling transportation for individuals with disabilities, ensuring vehicles and routes comply with accessibility standards, and responding to rider inquiries or concerns. You'll work closely with dispatchers, drivers, and customer service teams to handle trip requests and quickly resolve any issues that arise. The role often requires a blend of office work, such as plan management and documentation, and on-the-ground interaction with transit staff or riders. This position is dynamic and fast-paced, offering the rewarding challenge of making public transportation more accessible for everyone.

What are the key skills and qualifications needed to thrive in the Mta Mobility position, and why are they important?

To thrive as an MTA Mobility professional, you need a solid knowledge of public transportation operations, accessibility regulations, and route planning, often supported by relevant experience or certifications in transit or mobility services. Familiarity with scheduling software, GPS tracking systems, and ADA compliance tools is typically required. Outstanding customer service, attention to detail, and problem-solving abilities are crucial soft skills for this role. These skills and qualities are vital to ensure safe, efficient, and accessible transportation services for all riders, especially those with disabilities or mobility challenges.

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Associate, Strategic Initiatives

Associate, Strategic Initiatives

Metropolitan Transportation Authority

New York, NY • On-site

$82K - $94K/yr

Full-time, Part-time

Posted 18 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

38th of 76 rated public transport

Job description

Job ID: 14556
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Chief Strategic Initiatives
Date Posted: Apr 20, 2026
Description
POSTING NO.
14556
JOB TITLE:
Associate, Strategic Initiatives
DEPT/DIV:
Strategic Initiatives
WORK LOCATION:
2 Broadway
HOURS OF WORK:
9 AM - 5:30 PM (7.5 hours/day) or as required
FULL/PART-TIME
FULL
SALARY RANGE:
$82,400 - $94,760
DEADLINE:
Until filled
This position is eligible for telewor king . New hires are eligible to apply 30 days after their effective hire date.
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
This position exists to support the identification and execution of strategies across the MTA family that will improve efficiency, service quality, and overall performance. These initiatives are essential to achieve MTA's targets for recurring savings that are a cornerstone of the MTA's Financial Plan. The position conducts data collection and analysis, field observation, research, and modeling. The end result of the analysis enables the design of strategies and programs to optimize decision-making, optimize resource allocation, and improve efficiency and effectiveness through revised MTA business practices.
Responsibilities:
  • Conduct financial analysis and business process reviews supporting high-profile initiatives for MTA executive leadership to improve MTA's economic efficiency, service quality, and overall performance.
  • Support interdepartmental MTAHQ and interagency working groups to execute projects critical to reshaping MTA into a more innovative and cost-effective agency, such as OMNY as a Mobility as a Service Platform project. Projects assigned to the Strategic Initiatives division often have a large quantitative and/or process design component. Associate, Strategic Initiatives position will have primary responsibility for supporting the quantitative and analytical sides of each project.
  • Conducts research and project management to support and inform critical decisions which will impact MTA's cost structure and/or overall productivity - examples include benchmarking operational and support functions, evaluation of historical cost trends, and relevant drivers.
  • Support interdepartmental and interagency working groups to execute strategic initiatives critical to reshaping MTA into a more sustainable and cost-effective organization. Conduct financial analysis and business process reviews supporting high-profile initiatives for MTA executive leadership to improve MTA's economic efficiency, service quality, and overall performance.
  • Support interdepartmental MTAHQ and interagency working groups to execute projects critical to reshaping MTA into a more innovative and cost-effective agency, such as OMNY as a Mobility as a Service Platform project. Projects assigned to the Strategic Initiatives division often have a large quantitative and/or process design component. Associate, Strategic Initiatives position will have primary responsibility for supporting the quantitative and analytical sides of each project.
  • Conducts research and project management to support and inform critical decisions that will impact MTA's cost structure and/or overall productivity, and examples include benchmarking operational and support functions, evaluation of historical cost trends, and relevant drivers.
  • Support interdepartmental and interagency working groups to execute strategic initiatives critical to reshaping MTA into a more sustainable and cost-effective organization.

Required Knowledge/Skills/Abilities:
  • Excellent quantitative, analytical, project management, and problem-solving skills, together with demonstrated quantitative skills and proficiency in Excel modeling.
  • Excellent communication skills, both oral and written, with the talent to communicate complex quantitative concepts in a clear and succinct way to internal stakeholders.
  • Strong interpersonal skills with an established history of working on projects requiring group consensus and cooperation among people with no direct reporting relationships.
  • Must be capable of building a strong and successful network, developing new relationships, and influencing decision makers.
  • Demonstrated ability to work in team and/or group settings, including gathering data from various stakeholders and interviewing stakeholders in a team or individual setting.
  • Ability to prioritize among competing needs and opportunities and manage multiple projects at the same time.

Required Education and Experience:
  • Bachelor's degree with outstanding academic achievement or an equivalent combination of education and experience may be considered in lieu of a degree.
  • Minimum of 3 years' progressively responsible work or internship experience. A Master's Degree or experience in high-level, comprehensive Excel modeling may be used to substitute for up to 2 years of work experience.

Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites .
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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