Msufcu Jobs (NOW HIRING)

Position Summary:

Financial Education Interns support financial literacy opportunities and help to represent the Credit Union and affiliate brands through relatable, inclusive, and accessible education. Interns assist with identifying knowledge gaps and concepts to consider and creating financial education content.

The MSUFCU Internship Program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology. 

Work Location: Onsite; Headquarters campus in East Lansing, MI
Work Schedule: Part-Time approximately 15-24 hours during MSUFCU Office Hours (8:30am-5:00pm); A schedule will be determined around the intern’s class schedule. Occasional assignments to work at special events during evenings and weekends. 
Paid Hourly Internship: $16/hour
Duration: Fall Semester beginning August 26th, with potential to continue during the school year

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. 

Essential Duties and Responsibilities

• Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.
• Assist with department programs and projects with guidance from mentor and leadership
• Research, evaluate, design, develop, and compose accessible content (blogs, scripts, quizzes, videos, podcasts, modules, etc.) for diverse audiences
• Attend financial literacy and community events within local communities
• Identify new content and formatting ideas and needs
• Participate in department meetings and professional development trainings
• Help to maintain results and data from financial education programs and projects
• Seek professional development opportunities and maintain an understanding of financial trends impacting financial literacy content

Job Requirements

• High school diploma required
• Actively pursuing Associate or Bachelor degree with a preference for areas of marketing, communications, journalism, education, graphic design, business, or related major
• 1-2 years of previous work experience preferred, but not required
• Ability to commute to events in Lansing, East Lansing, and surrounding communities
• Demonstrates empathy and a commitment to providing superior member service
• Must be proficient in Microsoft Office with a desired proficiency in Adobe InDesign, Photoshop, Illustrator and GoAnimate.
• Seeks continuous learning and improvement through feedback and other means
• Ability to be a self-starter and work successfully in a team-oriented environment
• Open to change and to considerable variety in the workplace
• High level of both written and oral communication skills, along with ability to present information effectively to staff and members
• Ability to multitask and handle a number of projects at once while meeting deadlines
• Ability to analyze problems and to arrive at a proper solution
• Displays high level of creativity and innovation with careful attention to detail
• Fosters a positive, energizing, fun, and diverse environment

Competencies

• Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.  

Functional Competency

Behavioral Description

Financial Literacy

Understands Credit Union fundamentals and financial institution terminology, and how we serve members with this knowledge. Appropriately shares knowledge or information with others.

Creativity and Innovation

Thinks beyond the confines of traditional models to recognize opportunities and identify new and better processes. Encourages experimentation and accepts failure as a driver of innovation.

Time Management

Manages time and resources to ensure that work is completed efficiently.

Initiative

Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.

Resilience

Thrives and grows in a rapidly changing and complex environment. Displays flexibility, utilizes networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Organization

Arranges work in a systematic way either on small or large scales.

Detail Oriented

Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work.

Process Improvement

Spots processes that need improving and can implement those changes.

Knowledge Sharing

Uses formal, information, and systematic methods to impart information on others.

Physical Demands and Work Environment

• Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage.
• Occasionally needs to move about inside or outside of an office area.
• Occasionally moves equipment or materials weighing up to 25 pounds for financial education and community needs.
• May be required to remain in a stationary position for an extended period of time.
• This position can work in hybrid or onsite working arrangements.

Disclaimer: 

• Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
• MSUFCU is an affirmative-action, equal-opportunity employer.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.