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Msp Manager Jobs in Virginia (NOW HIRING)

TeamLogic IT

MSP Level 1 Technician (Winchester, VA)

Winchester, VA · On-site

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to ...

Monument Consulting

Account Manager

Richmond, VA · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Next Step Systems

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

  • Medical

  • Retirement

  • PTO

... Mac devices. - Managed Service Provider (MSP) experience is preferred. - Experience with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

MSP (Managed Service Provider) experience - familiarity with how MSPs operate, including service delivery models, ticketing workflows, and vendor/client dynamics * Account management experience ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and ...

ATIA Ltd

HR Manager - Internship

Blacksburg, VA

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

KPMG US

Manager, Data Operations

Ashburn, VA · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Richmond, VA · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Virginia Beach, VA · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

Worldwide TechServices

Sr Consultant

Fairfax, VA

Company Description American Technology Services, Inc. (ATS), a leading Managed Services Provider (MSP), is seeking a Senior Consultant to join our Client Services division. This senior technical ...

Worldwide TechServices

Sr Consultant

Fairfax, VA · On-site

$70K/yr

Company Description American Technology Services, Inc. (ATS), a leading Managed Services Provider (MSP), is seeking a Senior Consultant to join our Client Services division. This senior technical ...

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Showing results 21-40

All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Virginia

Msp Manager information

See Virginia salary details

$24.3K

$59K

$115K

How much do msp manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for msp manager in Virginia is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $67,900.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Virginia?

The most popular types of Msp jobs in Virginia are:

What are popular job titles related to Msp Manager jobs in Virginia?

For Msp Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Msp Manager jobs in Virginia look for?

The top searched job categories for Msp Manager jobs in Virginia are:

What cities in Virginia are hiring for Msp Manager jobs?

Cities in Virginia with the most Msp Manager job openings:

Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,014 per year, or $28.4 per hour.

MSP Level 1 Technician (Winchester, VA)

TeamLogic IT, Ashburn, VA

Winchester, VA • On-site

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance
  • Vision insurance
  • 401(k)

Summary: 
We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.  
Responsibilities: 
  • Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently. 
  • System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security. 
  • Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs). 
  • Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction. 
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system. 
  • Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits. 
  • Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment. 
  • Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team. 
Knowledge, Skills, & Qualifications:
  • Education: A degree or diploma in Information Technology, Computer Science, or a related field. 
  • Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients. 
  • Technical Skills: Proficiency in Windows and macOS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite). 
  • Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous. 
  • Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail. 
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. 
  • Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships. 
  • Team Player: Ability to work effectively both independently and as part of a collaborative team. 
Preferred Additional Qualifications 
  • Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms. 
  • Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. 
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint). 
  • Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud. 
Work Environment 
This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously. 
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. 
  • Collaborative and supportive team culture. 
Benefits: 
  • Competitive salary and performance-based bonuses 
  • Comprehensive health, dental, and vision insurance 
  • Retirement savings plan with company match 
  • Paid time off and holidays 
  • Professional development and certification reimbursement 
  • Opportunities for career advancement  
Company Overview 
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.