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$13

$28

$55

How much do monday through friday first call resolution jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for monday through friday first call resolution in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday First Call Resolution vs Customer Service Representative?

AspectMonday Through Friday First Call ResolutionCustomer Service Representative
Primary FocusResolving customer issues on first call during weekdaysHandling customer inquiries and providing support
Work ScheduleMonday to Friday, standard business hoursVaries, often includes weekends and evenings
CertificationsCustomer service skills, communication, problem-solvingCustomer service skills, communication, sometimes specific product knowledge
Work EnvironmentCall centers, office settingsCall centers, retail, office environments

Monday Through Friday First Call Resolution focuses on resolving customer issues on the first call during standard weekday hours, emphasizing efficiency and problem-solving. Customer Service Representatives handle a broader range of customer inquiries, often with varied schedules, and may not always prioritize first call resolution. Both roles require strong communication skills and customer service experience, but their scope and work hours differ.

What cities are hiring for Monday Through Friday First Call Resolution jobs? Cities with the most Monday Through Friday First Call Resolution job openings:
What are the most commonly searched types of First Call Resolution jobs? The most popular types of First Call Resolution jobs are:
What states have the most Monday Through Friday First Call Resolution jobs? States with the most job openings for Monday Through Friday First Call Resolution jobs include:
Monday Through Friday First Call Resolution jobs near you
Kitchen Aid - Part Time - Monday through Friday

Kitchen Aid - Part Time - Monday through Friday

REDISCOVER

Kansas City, MO • On-site

$13.75 - $17/hr

Part-time

Posted 21 days ago

Job description

Make a Difference as a Kitchen Aid with ReDiscover
Join ReDiscover's Women and Children Department and be part of a mission-driven organization that's been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we're passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
Why ReDiscover?
  • 700+ dedicated professionals
  • Over five decades of community impact
  • A culture grounded in compassion, collaboration, and growth

About the Women & Children Program
The Women & Children program is a voluntary, collaborative program that strives to empower women to build resources and personal skills to break the barriers that come with addiction as individuals, family members, and members of their local community. This program offers residential treatment, partial hospitalization, intensive outpatient, day care services for children under 12, individual and group therapy, case management, peer support services, psychiatry and medicated assisted treatment.
What You'll Do
  • Serve food for clients enrolled in ReDiscover's residential substance use disorder programs, ensuring quality and consistency in presentation and taste.
  • Order and maintain appropriate inventory of food and supplies for designated residential housing and IOP Program to support uninterrupted meal service.
  • Communicate regularly with vendors regarding program needs.
  • Operates a variety of commercial kitchen equipment including freezers, refrigerators, dish machines, steam tables, warmers, ovens, burners, microwave ovens, fryers, tilt-tables, mixers, dicers/slicers, utensils, can openers, and institutional coffee makers.
  • Maintain cleanliness and sanitation of work area to ensure a safe and hygienic food preparation environment.

Requirements of the Position
  • Availability to work a part time schedule (20 hours per week) Monday - Friday 10:00am-2:00pm; all new hires are required to attend a one-week ReDiscover orientation as part of the onboarding process.
  • High School Diploma or GED.
  • At least one (1) year of cooking experience with quantities of 100 or greater or completion of cooking school is preferred.
  • Hospital catering experience is preferred; hotel and restaurant experience will also be considered.
  • Requires basic to Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us
We're committed to your professional development and will support your growth as a Counselor Technician through training, collaboration, and meaningful work.
Ready to join a team that's passionate about people? Apply today and help make wellness accessible for all.

Apply