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Monday Through Friday First Call Resolution Jobs in Phoenix, AZ

FBL Financial

Client/Member Triage Representative

Gilbert, AZ · On-site

$16 - $21.75/hr

... exceptional first call resolution service to our agents, and customers from our contact center ... Your assigned shift will be between 8am - 7pm Monday through Friday, including weekends, during ...

FBL Financial

Customer Experience Representative

Gilbert, AZ · On-site

$16 - $21.75/hr

... first call resolution service to our agents, and customers from our inbound contact center. Areas ... Your assigned shift will be between 8am - 7pm Monday through Friday with a prescheduled designated ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a professional office setting, and there may be periods of extended ...

CompHealth

Obstetrics/Gynecology Physician

Phoenix, AZ · On-site

The position includes a Monday through Friday schedule with a manageable patient load and call responsibilities, along with attractive compensation and benefits. Practice Info * See 18 - 20 patients ...

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All JobsMonday Through Friday First Call Resolution JobsMonday Through Friday First Call Resolution Jobs in Phoenix, AZ

Monday Through Friday First Call Resolution information

See Phoenix, AZ salary details

$13

$28

$55

How much do monday through friday first call resolution jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for monday through friday first call resolution in Phoenix, AZ is $28.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $35.82 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday First Call Resolution vs Customer Service Representative?

AspectMonday Through Friday First Call ResolutionCustomer Service Representative
Primary FocusResolving customer issues on first call during weekdaysHandling customer inquiries and providing support
Work ScheduleMonday to Friday, standard business hoursVaries, often includes weekends and evenings
CertificationsCustomer service skills, communication, problem-solvingCustomer service skills, communication, sometimes specific product knowledge
Work EnvironmentCall centers, office settingsCall centers, retail, office environments

Monday Through Friday First Call Resolution focuses on resolving customer issues on the first call during standard weekday hours, emphasizing efficiency and problem-solving. Customer Service Representatives handle a broader range of customer inquiries, often with varied schedules, and may not always prioritize first call resolution. Both roles require strong communication skills and customer service experience, but their scope and work hours differ.

Monday Through Friday First Call Resolution jobs near you

Monday through Friday shifts available

Scottsdale, AZ • On-site

SYNERGY HomeCare
Health Care and Social Assistance • 51 - 200 employees
Learn more about SYNERGY HomeCareexternal

$16/hr

Other

Re-posted 29 days ago

Job description

Come and Join our Team of Compassionate Caregivers

Greetings!

 Are you looking for a job where you can make a difference in people's lives? Here at Synergy Home Care, we become part of our clients' lives by providing the highest quality care when they need our help the most.  Synergy HomeCare is a non-medical HomeCare Agency and our mission is to enable our clients to live happy, healthy, and independent lives in the comfort and familiarity of their homes. We inspire our caregivers with appreciation, industry-leading training, and a true commitment to their well-being.  Our caregivers provide companionship, homemaking, and personal care services. 

Our employees are our greatest asset, we are proven to offer the opportunity to pursue your passion at your level and on your schedule. 

        SYNERGY HomeCare Benefits:

  • Competitive pay is $16.00/hr.
  • Paid orientation and Continuing Education 
  • Time-and-a-half pay for overtime and holidays
  • Flexible schedules and matching caregivers with nearby clients
  • Employee recognition programs, Ongoing hands-on training, Supportive team environment
  • As a Caregiver with SYNERGY HomeCare, you will:
  • Provide attention to the client's non-medical needs, including companionship and social engagement
  • Assist client with light housekeeping, meal preparation, and medication reminders, and or errands, personal care needs for female and or male clients
  • Establish communication and a professional relationship with clients, family members, and co-workers
  • Provide reliable care by being punctual and consistently covering shifts

Qualifications:

  • Must have One to Three years of caregiving experience
  • Must have a Reliable Vehicle with current auto insurance
  • Must have current Driver’s License and Social Security Card and or Passport, must be able to work in USA 

Qualifications & Requirements:

  • CPR/First Aid certification 
  • Level One Fingerprint Clearance Card and All caregivers must be able to pass a criminal background
  • DCW (Direct Care Worker Testing) 
  • On going continuing Education

We look forward to having you as part of our Synergy Home Care Team.